Summary
Overview
Work History
Education
Skills
Personal Information
Software
Timeline
Generic

Carl Grobler

First National Bank - Fraud Consultant FNB Credit Card
Roodepoort

Summary

Ambitious individual fueled by a relentless drive for success. With a passion for continuous growth, dedicated and a quick learner which will aid the training process to master new skills and tackle complex challenges.

Overview

10
10
years of professional experience
13
13
years of post-secondary education
2
2
Languages

Work History

Fraud consultant - 3D Online Secure

First National Bank - FNB
08.2021 - Current
  • Duties include Admin: resolving all administrative customer queries efficiently, and within agreed timelines
  • Ensure exceptional customer service on all interactions and process are followed exp: 3D Online secure via telephonically, Secure Chat and email queries.

Service Advisor

Arnold Chatz – Chatz Max
06.2019 - 04.2020
  • Customer vehicle bookings and updating customers on status of vehicle completion
  • Engaging with vendors for customer vehicles to ensure all parts arrive as scheduled
  • Responded proactively and positively to rapid change.
  • Obtaining authorizations of claims various insurance companies
  • Ensuring damage reports are done on customer vehicles and updating of customer vehicles information

Acting Head of Department

Isibaya Series – Mzansi Magic (DSTV Channel)
05.2017 - 01.2019
  • Skilled at working independently and collaboratively in a team environment.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Organized and detail-oriented with a strong work ethic.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Applied effective time management techniques to meet tight deadlines.
  • Proven ability to learn quickly and adapt to new situations.
  • Managing and prepping of scripts and props related to scenes
  • Coordinating staff and props on set for related scenes being filmed
  • Controlling of daily funds used for general ledger

Prop Assistant /Coordinator

Free Lance Film Production – Cadbury Commercial ·
05.2016 - 09.2016

.

  • Developed and maintained successful relationships with media professionals.
  • Ensured timely prop delivery by coordinating schedules with production teams and transportation providers.

Security Consultant

Vaultari Security Consultant
09.2014 - 01.2015

- Checking and reporting of alarm defects for quality assurance.

- Creating reports of any alarm faults and defect and any related directly to department director

- Managing of director administration


Education

Sports Management Diploma -

ETA College

High School Diploma -

Hoerskool Florida
Roodeport, Florida
04.2001 - 04.2014

Skills

  • Client Engagement

  • Multitasking

  • Problem-solving abilities

  • Client Relationships

  • MS Office

Personal Information

  • ID Number: 9604275090082
  • Dependents: None
  • Health Status: Excellent
  • Criminal Record: None
  • Date of Birth: 04/27/96
  • Nationality: South African
  • Driving License: Yes
  • Marital Status: Single

Software

Microsoft Word

Microsoft Excel

Microsoft Powerpoint

Pinnacle Software

Hogan

Visa Cardinal

Powercard

Timeline

Fraud consultant - 3D Online Secure

First National Bank - FNB
08.2021 - Current

Service Advisor

Arnold Chatz – Chatz Max
06.2019 - 04.2020

Acting Head of Department

Isibaya Series – Mzansi Magic (DSTV Channel)
05.2017 - 01.2019

Prop Assistant /Coordinator

Free Lance Film Production – Cadbury Commercial ·
05.2016 - 09.2016

Security Consultant

Vaultari Security Consultant
09.2014 - 01.2015

High School Diploma -

Hoerskool Florida
04.2001 - 04.2014

Sports Management Diploma -

ETA College
Carl GroblerFirst National Bank - Fraud Consultant FNB Credit Card