Caritas Yvolou-Ndembi

• Managing phone calls and welcoming visitors
• Scheduling appointments and managing calendars
• Drafting various communications
• Providing customer assistance for product/service selection
• Communicating with clients through email, phone, and in-person
• Resolving customer issues

• Managed student records, flight logs, and training certifications, ensuring compliance with aviation regulations.

• Coordinated instructor schedules, training sessions, and examinations while serving as the main contact for student inquiries.

• Handled financial tasks, including invoicing, payment tracking, account reconciliation, and preparing financial summaries.

• Supported audits and ensured compliance with aviation industry financial and administrative standards.

• Organized events such as student orientations and graduation ceremonies.

• Maintained inventory of classroom and training materials to ensure smooth operations.

• Rigorous daily management of accounting, focusing on client and supplier accounts, bank reconciliation, and disbursements
• Accurate compilation of bank transactions, recording in Excel, and balancing of balances
• Collaboration with accountants for monitoring, expense and sales reporting
• Precise data entry of financial information into Excel spreadsheets, with meticulous inventory management to ensure accuracy