Carina Bruijns
Human Resource & Industrial Psychology Applicant
Alberton
Summary
Experienced Human Resources & Industrial Psychology professional with over 5 years in educational and management roles. Skilled in relationship management and customer engagement, supported by a strong educational background, including a B.Com in HR & Psychology. Recognized on the Dean's List for academic excellence. Passionate about utilizing expertise in human behavior and organizational dynamics to cultivate productive workplace environments.
Overview
22
22
years of professional experience
1
1
Certification
2
2
Languages
Work History
Teacher
Alberton Matric Project
01.2023 - Current
- Passionate and diverse high school teacher for various subjects and grades.
- Specializing in Business Studies for the FET phase.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends..
- Developed and executed formative and summative assessments to monitor student progress, adjusting teaching strategies accordingly.
- Designed and implemented differentiated instruction strategy to meet diverse learning needs, enhancing educational outcomes.
Part-time Teacher
Alberton Matric Project
03.2020 - 09.2020
- Ambitious and organized Mathematical Literacy teacher for FET phase.
- Spearheaded hybrid-teaching model during Covid pandemic.
- Promoted digital literacy by integrating technology into curriculum.
Customer Relationship Manager
Debtsource
09.2011 - 08.2012
- Created customer support strategies to increase customer retention.
- Enhanced customer satisfaction by addressing and resolving customer queries, concerns, and complaints in a timely manner.
- Contributed to the development of customer service policies and procedures, ensuring compliance with industry best practices and regulatory requirements.
- Assisted finance department in managing outstanding invoices from delinquent accounts, thereby reducing collection periods and improving cash flow management.
- Proactively identified opportunities for upselling or cross-selling additional products/services during interactions with existing customers.
Senior Credit Controller
Imperial Toyota
09.2006 - 08.2011
- Received award for Best Debtor's Person in 2009.
- Improved credit control processes by implementing effective collection strategies and collaborating with sales teams.
- Enhanced cash flow for the company through diligent management of outstanding invoices and efficient debt recovery efforts.
- Maintained strong customer relationships while ensuring prompt payment, addressing disputes, and resolving discrepancies in a professional manner.
Administrator
Various
01.2006 - 08.2006
- Diverse skills obtained in general administrative short-term contract positions.
Teacher
St. Enda’s Secondary School
05.2004 - 12.2005
- Ambitious and dynamic GET teacher for Afrikaans and Arts & Culture.
Financial Secretary
Sanlam Financial Advisor – Martina Breet
09.2003 - 12.2003
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Personal Assistant
Foxees Wall-Mounted Panel Heaters
05.2003 - 08.2003
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Monitored expenses closely, maintaining an organized filing system for easy access to financial records.
- Maintained appropriate filing of personal and professional documentation.
Education
Bachelor of Commerce - HR & Psychology
University of The Witwatersrand
Johannesburg, South Africa 01.2011 - 01.2017
Postgraduate Certificate in Education - Business Studies & Economic Management Sciences
University of The Witwatersrand
Johannesburg, South Africa 01.2020 - 01.2021
Advanced Certificate in Teaching English as a Foreign Language (TEFL) - undefined
TEFL Fullcircle
05.2019 - 10.2019
No Degree - Advanced Certificate in Credit Management
Institute of Credit Management South Africa
Johannesburg, South Africa 04.2001 -
Skills
Client Engagement
Affiliations
- Gideon Ministry, Alberton Camp
- Die Voortrekkers, Kompas Kommando
- ROHG Ministries
Cellular
071 071 6370
Sace Number
12787059
Personal Information
- Age: 41
- Dependents: 2
Certification
TESOL Certified
Timeline
Teacher
Alberton Matric Project
01.2023 - Current
Part-time Teacher
Alberton Matric Project
03.2020 - 09.2020
Postgraduate Certificate in Education - Business Studies & Economic Management Sciences
University of The Witwatersrand
01.2020 - 01.2021
Advanced Certificate in Teaching English as a Foreign Language (TEFL) - undefined
TEFL Fullcircle
05.2019 - 10.2019
Customer Relationship Manager
Debtsource
09.2011 - 08.2012
Bachelor of Commerce - HR & Psychology
University of The Witwatersrand
01.2011 - 01.2017
Senior Credit Controller
Imperial Toyota
09.2006 - 08.2011
Administrator
Various
01.2006 - 08.2006
Teacher
St. Enda’s Secondary School
05.2004 - 12.2005
Financial Secretary
Sanlam Financial Advisor – Martina Breet
09.2003 - 12.2003
Personal Assistant
Foxees Wall-Mounted Panel Heaters
05.2003 - 08.2003
No Degree - Advanced Certificate in Credit Management
Institute of Credit Management South Africa
04.2001 -
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