Carin Duvenage

Responsibilities and Tasks

• Calendar Management: Oversee and coordinate the VP and Investor Relations calendar to ensure seamless scheduling.
• Travel Arrangements: Manage both local and international travel through Concur, including related expense management.
• Email Management: Handle email correspondence, including managing the Investor Relations mailbox effectively.
• Procurement Processes: Administer SAP PR-to-PO processes in line with company policies, aiming to minimize unnecessary expenditure. Maintain accurate records of PO spending for budget tracking purposes.
• Report Dissemination: Ensure timely distribution of analyst reports to relevant stakeholders.
• Team Leave Management: Monitor and manage leave requests for the team.
• Stakeholder Liaison: Serve as the main point of contact for investors, analysts, and other stakeholders, fostering productive relationships.
• Investor Relations Calendar & Briefing Notes: Manage the IR calendar and generate briefing notes using JP Morgan's CBS Direct program. Keep meeting entries and briefing notes consistently updated on CBS Direct.
• Event Logistics:
  Assist with the planning and logistics of local and international roadshows.
  Assist with site visits and logistics.
  Coordinate roadshow logistics with brokers for the CEO, Group CFO, other EVPs, and VP.
  Manage the Remuneration Roadshow for the Board Member, VP, and relevant delegates.
• Visitor and Documentation Management: Handle visitor registrations and prepare OCN (Other Country Nationals) letters for entry to Sasol Place.
• Drafting Invitations and Correspondence: Draft professional invitations and other correspondence on behalf of the VP.
• Independence: Proven self-starter with the ability to work effectively without supervision, demonstrating initiative and accountability in all tasks.

• Divisional Collaboration: Provided administrative support across the Africa division of Aon, as well as Legal and Business Development, Compliance, Human Resources, and Projects.
• Call Screening and Diary Management: Managed incoming calls and oversaw diary scheduling to ensure efficient time management.
• Correspondence and Documentation: Handled general correspondence, formatting, and printing documents with attention to detail.
• Filing System Overhaul: Revamped the filing system for improved accessibility and practical use.
• Travel Coordination: Organized travel arrangements for visits to African nations, including transfers and hotel reservations.
• Board Paper Management: Coordinated Board paper submissions with African counterparts, ensuring accuracy and timely distribution.
• File Preparation for African Trips: Compiled itineraries, Board papers, POAs, and entry/exit forms to support trip planning.
• Record-Keeping and Legal Logging: Maintained accurate records and logged all PI claims quarterly using the MMS Legal System.
• Compliance Support: Assisted the Compliance Officer with preparing training documentation in advance of trips and sessions.
• Expense and Cost Management: Completed expense forms and closely monitored costs to ensure budget adherence.
• Team Leave Management: Oversaw leave management for the team, ensuring processes ran smoothly.

Sales and Administrative Support Responsibilities

• Telesales: Engaged with clients through outbound calls, promoting products and services to generate sales.
• Call Screening: Managed and prioritized incoming calls to ensure efficient handling of inquiries.
• Quotations and Appointments: Prepared accurate quotations and coordinated appointments for the sales team.
• Invoicing: Managed invoicing processes, ensuring accuracy and timely delivery.
• General Typing: Provided reliable and efficient typing services to support various administrative needs.
• Accounting Support: Oversaw all invoicing and receipt management, coordinating seamlessly with the appointed Accountant.

• Diary Management: Efficiently organized and maintained calendars to ensure smooth scheduling.
• Call Screening: Managed incoming calls, ensuring important inquiries were prioritized.
• Administrative Support: Provided typing and telefaxing services and performed switchboard relief duties when required.
• Board Meeting Preparation: Consolidated Board reports for meetings, ensuring accuracy and timely completion.
• Shorthand Expertise: Delivered extensive shorthand typing support.
• General Correspondence: Drafted and managed various forms of professional correspondence with precision.
• Assisting Leadership: Supported the Chairman of the Institution of Structural Engineers in their activities and responsibilities.
• Event Coordination:
  Organized and arranged Board lunches.
  Played an active role as a member of the Christmas Tree Committee.
  Assisted in planning and executing client golf days.
• Temporary Support: Filled in for the Managing Director’s PA during their leave, ensuring continuity in high-level administrative tasks.