Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Interests
Software
Additional Information
Timeline
CustomerServiceRepresentative

Carika de Jager

Hansard Transcriber
Midrand

Summary

With over six years as a Hansard Transcriber and 12 years in legal and transcription fields, expertise lies in proofreading and editing confidential documents. Ensures accuracy and clarity while maintaining original intent. Proficient in research and information verification, with a strong focus on detail. Contributed to policy development by aligning policies with legislation, supporting strategic goals.

Overview

18
18
years of professional experience
2
2
Certifications
2
2
Languages
1
1
year of post-secondary education

Work History

Hansard Transcriptionist

Gauteng Provincial Legislature
10.2019 - Current
  • Ensured accurate transcription of diverse meetings and hearings, including House Sittings and internal disciplinary sessions.
  • Preserved speakers' original intent with thorough clarity and precision in final documents.
  • Conducted thorough research to ensure accurate spelling of names, locations, and associated projects and programs for each transcript.
  • Enhanced transcript accuracy by meticulously proofreading and editing transcriptions for grammar, punctuation, and formatting.
  • Enhanced comprehension of diverse accents and dialects through consistent exposure to various speakers, allowing for more accurate transcriptions in multicultural contexts.
  • Demonstrated a strong work ethic by maintaining a reliable and punctual record, ensuring deadlines were consistently met for all projects assigned.
  • Consistently upheld excellent stakeholder satisfaction ratings due to meticulous attention to detail in producing clean transcripts that meet or exceed stakeholder expectations.
  • Followed specific guidelines and in-house style rules to meet stakeholder requirements and maintain consistency.
  • Produced and delivered transcripts within anticipated timeframes to meet tight deadlines.
  • Transcribed confidential interviews with complete confidentiality.
  • Attended continuing editorial workshops to maintain professional standards and stay up-to-date with new developments.

Policy Intern

Gauteng Provincial Legislature
02.2022 - 03.2024
  • Contributed to the development and review of organizational policies, enhancing their comprehensiveness. Analyzed policies to ensure alignment with applicable legislation and industry best practices. Protected organization from legal risks through thorough policy assessments. Supported promotion of ethical standards via effective policy formulation and evaluation.
  • Participated in comprehensive research activities to assess policy compliance with changing regulations. Adapted policies based on monitored legislative changes, maintaining alignment with legal standards. Evaluated existing policies regularly, ensuring adherence to evolving laws and regulations.
  • Have gained invaluable insight across diverse policy areas, including:
  • Talent Attraction and Retention: Formulating strategies to attract and retain a skilled workforce.

‑ Subsistence and Travel: Formulated guidelines for employee travel and related expenses, ensuring fairness and accountability.

‑ Information and Communication Technology (ICT): Formulating guidelines for managing technology utilization while ensuring data protection.

‑ Leave and Remuneration: Establishing policies that regulate employee leave entitlements and remuneration frameworks.

‑ Benefits Policy: Designing inclusive benefits offerings aimed at improving employee satisfaction and engagement.

  • Contributed to team efforts in cultivating an organizational culture emphasizing integrity and responsiveness to employee needs and regulatory requirements. Enhanced skills and broadened perspective on effective policymaking in a dynamic legal environment. Developed adaptability to respond to changing legal landscapes while maintaining compliance. Collaborated with team members to implement policies that support organizational values and employee satisfaction.
  • Proofread and edited all policies for accuracy and according to in-house styling requirements.

Senior Legal Typist

Van Greunen and Associates Inc.
09.2017 - 02.2019
  • Supported the Director by executing diverse legal secretarial tasks and ensuring compliance with standards.
  • Drafted various legal documents for business rescue and liquidation processes, adhering to legal regulations.
  • Managed essential court documents using LegalServe and LegalSuite, ensuring timely and accurate service.
  • Published court orders and notices in the Government Gazette and local media, following the Magistrate's guidelines.
  • Prepared detailed creditor claims for liquidated businesses, ensuring completeness and accuracy of submissions.
  • Coordinated communication with courts regarding liquidation submissions and account distributions.
  • Handled incoming calls and correspondence from clients, providing timely feedback to enhance relations.
  • Scheduled appointments for the Director, optimizing calendar management for effective time utilization.
  • Enhanced document accuracy by meticulously proofreading and editing legal documents for grammar, punctuation, and formatting errors.
  • Streamlined office workflow through proficient transcription of dictations from attorneys and paralegals.
  • Created and printed legal documents for attorneys to review.
  • Assisted with the preparation of trial materials and documents.
  • Developed and maintained positive relationships with clients and colleagues.

Legal Transcriptionist

Ikamva Veritas (now Inlexso Innovative Solutions)
07.2014 - 09.2019
  • Transcribed mechanically recorded court proceedings with a focus on legal terminology and accuracy.
  • Handled specialized transcription projects from private clients, adapting to varied formatting needs.
  • Produced transcripts for court personnel, legal professionals, and private clients.
  • Researched legal facts and references thoroughly, ensuring accurate representation in documents.
  • Proofread all transcripts rigorously to identify and correct errors before submission.
  • Committed to quality assurance, enhancing trust among clients and legal partners.
  • Provided timely overnight transcription services, meeting demanding deadlines consistently.
  • Demonstrated adaptability with exposure to diverse types of cases ranging from criminal trials to civil disputes.
  • Evolved role from full-time to part-time based on changing responsibilities, showcasing adaptability.

Legal Transcriptionist

Lepelle Scribes
07.2014 - 09.2017
  • Transcribed mechanically recorded court proceedings across various environments, maintaining legal formatting standards.
  • Provided specialized transcription services for private clients, adapting to unique content requirements.
  • Proofread and edited transcripts meticulously to correct inconsistencies and improve grammatical accuracy.
  • Enhanced transcript clarity through precise formatting techniques, ensuring professional presentation of legal documents.
  • Conducted in-depth research using legal resources to verify the accuracy of transcriptions.
  • Demonstrated commitment to quality by preparing overnight transcripts within strict deadlines.
  • Maintained compliance with legal expectations in all documentation delivered.
  • Expedited urgent transcript requests from clients, demonstrating dedication to meeting their needs while maintaining quality standards.
  • Demonstrated flexibility in adapting to various types of legal proceedings, including civil litigations, criminal trials, and administrative hearings.
  • Streamlined transcription processes by utilizing specialized software tools for increased efficiency and productivity.
  • Contributed to the growth of the firm's reputation for excellence in transcription services through consistent high-quality work.
  • Enhanced document accuracy by transcribing legal proceedings, testimonies, and depositions with strict attention to detail.
  • Assisted colleagues with heavy workloads as needed, fostering a supportive team environment and ensuring the timely completion of all projects.
  • Followed specific guidelines and style rules to meet clients' requirements and maintain consistency.
  • Strived to deliver transcribed documents to appropriate personnel on time to increase the chances of future collaboration.

Legal Transcriptionist

IAfrica Transcription Services
03.2012 - 12.2014
  • Transcribed judicial proceedings verbatim using advanced audio technology for accuracy.
  • Ensured timely production of overnight transcripts under strict deadlines.
  • Adapted to specialized client requests, customizing formatting and content as required.
  • Maintained contextual relevance through extensive research on case materials.
  • Edited transcriptions thoroughly for clarity, coherence, and error correction.
  • Optimized team workflow by managing the distribution of assignments from the Magistrate Court.
  • Facilitated professional organization through effective collation and printing of records.
  • Improved documentation quality with meticulous attention to presentation.
  • Demonstrated flexibility in adapting to various types of legal proceedings, including civil litigations, criminal trials, and administrative hearings.
  • Contributed to the growth of the firm's reputation for excellence in transcription services through consistent high-quality work.
  • Reduced turnaround time for transcript delivery by implementing effective time management strategies and staying organized under pressure.
  • Expedited urgent transcript requests from clients, demonstrating dedication to meeting their needs while maintaining quality standards.
  • Leveraged advanced typing skills and proficiency in legal terminology to produce accurate, high-quality transcripts consistently.
  • Maintained logs of incoming dictation projects and transcription records.

Legal Secretary

Gideon Van Den Berg Inc.
07.2010 - 03.2012
  • Facilitated support for the Director by performing a wide range of legal secretarial duties accurately.
  • Produced clear correspondence and formal court documents, adhering strictly to legal protocols.
  • Compiled comprehensive briefs for legal counsel, including pertinent case law summaries.
  • Coordinated issuance of summons and warrants to ensure accurate delivery by sheriffs.
  • Conducted thorough searches for critical information across various online databases.
  • Proactively managed scheduling for the Director to prevent diary conflicts affecting workflow.
  • Engaged with clients promptly, offering consistent updates that enhanced trustworthiness.
  • Oversaw reception area operations, managing calls and professionally greeting guests.
  • Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
  • Facilitated communication between clients and attorneys, ensuring prompt responses to inquiries.
  • Enhanced accuracy of legal documents by conducting meticulous proofreading, reducing the need for revisions.

Education

No Degree - Disability Sensitization Training And Awareness

Gauteng Provincial Association For Persons With Disabilities
Johannesburg, South Africa
11.2024

No Degree - Public Policy Analysis

National School of Government
Johannesburg, South Africa
06.2023

No Degree - Conveyancing

Black Conveyancers Association
Johannesburg, South Africa
09.2019

No Degree - Sign Language And Deaf Culture

Lewensruimte For The Deaf
Worcester, South Africa
10.2005

No Degree - Call Centre

Department For Career Development
Worcester, South Africa
11.2002

No Degree - N4 Marketing Management (incomplete)

Department For Career Development
Worcester, South Africa
11.2002

No Degree - N4 Management Assistant (incomplete)

Department For Career Development
Worcester, South Africa
06.2001

No Degree - N6 Management Assistant (incomplete)

Worcester College
Worcester, South Africa
06.2001

No Degree - N5 Management Assistant (incomplete)

Department For Career Development
Worcester, South Africa
11.2000

No Degree - N4 Business Management (incomplete)

Department For Career Development
Worcester, South Africa
06.2000

No Degree - Telephony

Department For Career Development
Worcester, South Africa
06.2000

High School Diploma -

Pioneer School
Worcester, South Africa
01.1999 - 12.1999

No Degree - N4 Management Assistant (incomplete)

Pretoria Technical College
Pretoria, South Africa
06.1998

Skills

Legal Transcription

Accomplishments

    I have cultivated a reputation as a reliable and esteemed member of the team through my steadfast dedication to my responsibilities. I serve as the principal point of contact for inquiries and requests for assistance from senior management. Notably, during the temporary absence of the Senior Hansard Transcriber from January to February 2023, I had the privilege of assuming this position. This experience provided me the opportunity to demonstrate my competence and dependability in managing duties at an elevated level.

Affiliations

RCE Neighbourhood Watch

LTCPSF2 Neighbourhood Watch

National Blood Service

Parkrun

Irene Dramatic Society

Certification

IELTS

Interests

Psychology

Earth Science

Astronomy

Crossword puzzles

Jigsaw puzzles

Cycling

Camping

Criminology

Web research

Software

JAVS Viewer

Philips SpeechExec

LegalSuite

LegalServe

Lotus Notes

Sage Winlaw

Microsoft Word

SAP HCM

Lexpro

Personalised debt collection software

Microsoft Excel

Microsoft Outlook

Mozilla Thunderbird

SAP EDRMS

Dalet ActiveLog

Dropbox

Government Gazette

WeTransfer

Additional Information

  • In February 2015, I embarked on the transformative journey of becoming a living organ donor.
  • I have proudly participated in various annual National Tournaments for Blind and Visually Impaired Lawn Bowls.
  • Additionally, I have served as a navigator in several visually impaired rally events, embracing the spirit of adventure.
  • I have engaged in multiple walking races, showcasing my commitment to perseverance and fitness.
  • From 2018 to 2023, I had the honor of serving on the committee of the Irene Dramatic Society, cultivating creativity and community.
  • Furthermore, I took on the role of Virtual Response Coordinator for LX11 CPF from January 2021 to October 2023, demonstrating leadership in times of need.

Timeline

Word Quick Tips

06-2023

IELTS

11-2022

Policy Intern

Gauteng Provincial Legislature
02.2022 - 03.2024

Hansard Transcriptionist

Gauteng Provincial Legislature
10.2019 - Current

Senior Legal Typist

Van Greunen and Associates Inc.
09.2017 - 02.2019

Legal Transcriptionist

Lepelle Scribes
07.2014 - 09.2017

Legal Transcriptionist

Ikamva Veritas (now Inlexso Innovative Solutions)
07.2014 - 09.2019

Legal Transcriptionist

IAfrica Transcription Services
03.2012 - 12.2014

Legal Secretary

Gideon Van Den Berg Inc.
07.2010 - 03.2012

High School Diploma -

Pioneer School
01.1999 - 12.1999

No Degree - Disability Sensitization Training And Awareness

Gauteng Provincial Association For Persons With Disabilities

No Degree - Public Policy Analysis

National School of Government

No Degree - Conveyancing

Black Conveyancers Association

No Degree - Sign Language And Deaf Culture

Lewensruimte For The Deaf

No Degree - Call Centre

Department For Career Development

No Degree - N4 Marketing Management (incomplete)

Department For Career Development

No Degree - N4 Management Assistant (incomplete)

Department For Career Development

No Degree - N6 Management Assistant (incomplete)

Worcester College

No Degree - N5 Management Assistant (incomplete)

Department For Career Development

No Degree - N4 Business Management (incomplete)

Department For Career Development

No Degree - Telephony

Department For Career Development

No Degree - N4 Management Assistant (incomplete)

Pretoria Technical College
Carika de JagerHansard Transcriber