Caria Marcia Spider

• Managed operational processes, overseeing administrative tasks, financial processes, and loan documentation.
  Administered financial payouts, handling funds coming in and out of the organization, ensuring accuracy and compliance with financial regulations.
  Calculated profit shares, coordinating distribution to stakeholders.
  Prepared loan documentation, implementing schedules for loan disbursement in coordination with the finance department.
  Maintained accurate records of funding transactions in the system, updating transaction stages accordingly.
  Conducted reconciliation of funders' accounts, resolving discrepancies in a timely manner.
  Calculated arrears for clients, generating statements for communication and collection efforts.
  Followed institute policies and procedures for business functions, monitoring restricted and unrestricted funds, preparing budgets and forecasts, and preparation of complex financial reports as required by department and portfolio leadership.

Reference - LNDR Business Credit HR (Vernque) | 012 012 5262

• Analyzed creditworthiness of clients for short-term purchase order funding, applying loan officer duties to assess risk and eligibility.
• Prepared detailed credit reports and recommendations for management, incorporating loan officer assessments to determine loan terms and conditions.
• Conducted thorough financial analysis of clients' financial statements, cash flow projections, and collateral to evaluate credit risk and repayment ability.
• Collaborated with clients to gather necessary documentation and information for loan applications, guiding them through the loan process.
• Assessed loan applications, including reviewing credit reports, income verification, and debt-to-income ratios, to determine loan approval or denial.
• Communicated loan decisions to clients and provided explanations for loan denials, offering guidance on improving creditworthiness if applicable.
• Prepared loan documentation, including promissory notes, loan agreements, and security agreements, ensuring accuracy and compliance with regulatory requirements.
• Coordinated loan closings, including scheduling appointments, facilitating signings, and disbursing loan funds.
• Monitored loan portfolio performance and conducted regular reviews to identify potential risks and opportunities for portfolio optimization.
• Provided ongoing support to clients, addressing inquiries, resolving issues, and assisting with loan servicing tasks as needed.

Reference - LNDR Business Credit HR (Vernque) | 012 012 5262

• Managed administrative tasks to ensure smooth day-to-day operations of the office.
• Oversaw filing and document management systems, ensuring the accuracy and accessibility of records.
• Administered investor contracts, including creation, maintenance, and updates.
• Handled transaction administration, including processing paperwork and coordinating with relevant stakeholders.
• Managed office supplies and inventory, ensuring adequate stock levels and cost-effective procurement.
• Provided administrative support to team members and management, including scheduling appointments, coordinating meetings, and managing correspondence.
• Assisted with financial tasks such as invoicing, expense tracking, and reconciliation.
• Conducted research and compiled data for various projects and reports.
• Supported the implementation of new systems and procedures to improve efficiency and effectiveness.
• Assisted with ad hoc tasks and projects as required by management.

Reference - LNDR Business Credit HR (Vernque) | 012 012 5262

• Managed office operations in a fast-paced call center environment, ensuring smooth and efficient functioning of daily activities.
• Supervised administrative staff, providing guidance and support to ensure optimal performance.
• Implemented and maintained office policies and procedures to streamline workflows and enhance productivity.
• Coordinated with department heads to facilitate effective communication and collaboration across teams.
• Oversaw the recruitment and onboarding process for new administrative personnel, including training and development initiatives.
• Monitored and managed office supplies and equipment inventory, replenished stock as needed and coordinated repairs and maintenance.
• Acted as a liaison between management and staff, addressing concerns and resolving issues in a timely and professional manner.
• Prepared and distributed internal communications, including memos, notices, and updates on company policies and procedures.
• Managed scheduling and coordination of meetings, appointments, and events, optimizing the use of resources and ensuring seamless execution.
• Maintained accurate records and documentation, including employee records, financial transactions, and office expenses.
• Handled confidential information with discretion and integrity, maintaining confidentiality and data security protocols at all times.

Reference - hearX HR (Carla/Marli) | 012 030 0268

• Coordinated special events, including private parties and corporate functions, tailoring menus and décor to meet client needs while maximizing profits.
• Enhanced customer satisfaction by implementing effective front of house management strategies.
• Boosted team morale through regular performance feedback sessions and recognition of exceptional work.
• Implemented successful marketing campaigns to increase patronage during traditionally slow periods or off-peak hours.
• Demonstrated exceptional customer service skills in roles ranging from hostess to Front of House Manager.
• Managed restaurant operations, including staff supervision, event coordination, and guest relations.
• Oversaw the training and development of front-of-house staff, ensuring adherence to service standards and procedures.
• Conducted regular performance evaluations and provided feedback to staff for continuous improvement.
• Developed and implemented strategies to enhance guest satisfaction and loyalty, resulting in increased positive reviews and repeat business.
• Collaborated with the kitchen team to ensure seamless communication and coordination between front-of-house and back-of-house operations.
• Managed inventory and supplies for front-of-house operations, optimizing stock levels and minimizing waste.
• Coordinated special events and promotions, including menu planning, staffing, and marketing initiatives.
• Handled administrative tasks such as bookings, billing, and accounting with accuracy and attention to detail.
• Ensured compliance with health and safety regulations during events, maintaining a clean and safe environment for guests and staff.

Reference - Carin Anderson | 071 141 0057