Cara Van Der Walt

• Currently employed with Ferring Pharmaceuticals. skilled in Pharmaceutical sales, Healthcare and customer service, focusing on Specialists - Obstetrics and Gynecology as well as Anesthesiology. My portfolio recently expanded and specialties added to my portfolio includes Urologists, Paediatricians, Gastroenterologist and Surgeons.
• Present and inform the Doctors (Specialists - Obstetricians and Gynecologists, Anesthetists, Urologists, Paediatricians, Gastroenterologist and Surgeons) also calling on Pharmacy, Labour ward, Theatres and Case Management in order to obtain the prescription in my territory. Visit Doctors, Pharmacists and Hospitals, in order to inform on products according to the marketing strategy and with the frequency and number of impacts approved for each segment of doctor. Build up and maintain a relationship with these key stake holders
• I was in charge of digitalizing and updating old and out dated training material during COVID. I created and compiled detailed in depth training files of maternal health products. I digitalized the training material and compiled it in such a way that is clear, concise and easy to understand. Collaborated with Medical Science Liaison to roll out and enforce new training. Training material is now used to train new staff across the META (Middle East Other Africa Cluster)
• Assist to Scientific congresses as determined by the company.
• Inform in an accurate manner, updated and according to the company's strategy about our products: use of marketing material, clarification of doubts and concerns of doctors about the products, opposition to objections, advantages compared to the competency. Ensure that other departments complete this information to the doctor if necessary.
• Obtain information from the market about the doctor's concerns on our products, the competence and test our own marketing strategy and materials. Obtain information about possible public tenders, launches of competence products, cost containment measures, health authorities' possible instructions to doctors. Transmit this information
• Propose activities in my territory (invitation to congresses, participation of doctors as lecturers, organization of clinical sessions, etc) that helps to promote our products always in compliance with ethics standards and ensuring the return in investment. Organize the proposals approved according to the target assigned.
• Inform in a timely manner about daily activity and the next weeks planning and present on time expense reports or any other requested by the company
• Perform specific tasks or duties as requested from management
• Continually navigated issues and solved complex strategy problems affecting sales growth and business direction. Overcome various obstacles and closed sales on tough deals using strong negotiation and persuasion skills.
• Increased customer satisfaction ratings by successfully resolving challenges. Served customers with knowledgeable, friendly support, perform regular in-service trainings in various departments (Pharmacy, Labour Ward, Theatre). Built relationships with customers to promote long term business growth.
• Developed exceptional interpersonal, speaking and listening skills from talking with both customers and upper management. Provided exceptional customer service to foster client loyalty and satisfaction. Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor. Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
• Maintained current knowledge of evolving changes in marketplace.
• Developed and maintained strong working relationships with professionals within assigned territory.
• Identified customer needs and expand new business. Work with Marketing and Sales manager to developed effective sales and marketing campaigns.
• Promoted medical product lines through effective branding and surpassed sales goals. Developed and maintained knowledge of current sales and promotions.
• Trained, coached, and mentored new sales associates for maximum performance.
• Contributed to team objectives in fast-paced environment.
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• Set and achieved company defined sales goals.
• Presented professional image consistent with company's brand values.

Qualified Clinical Technologist working in the dialysis unit as well as in ICU.

• Maintained accurate patient charts and medical records.
• Cleaned and sterilized instruments, equipment and surfaces.
• Monitored patient vital signs, lab results and other indicators of health.
• Educated patients about procedures, answered questions, and provided comforting words to control anxiety and enhance procedure results.
• Cared for patients by providing personal assistance
• Utilized medical software to document and track patient progress.
• Operated and maintained medical equipment used to diagnose and treat patients.
• Gathered, charted, and analyzed patient history data and discussed key points with clinicians.
• Evaluated patient histories and medical records for accuracy and completeness.
• Participated in hospital and clinic staff meetings to discuss patient care.
• Performed diagnostic tests and reported results to healthcare providers.
• Administered medications and treatments according to physician orders.
• Advised patients and families on health topics pertinent to care and treatment.
• Instructed patients in at-home care and continued treatments.
• Made emergency visits to resolve equipment problems.
• Called patients post-procedure to inquire about status, recovery and questions.
• Triaged patients in office or by phone to assess severity of conditions.
• Assessment and monitoring pre HD (Hemodialysis - HD & Peritoneal Dialysis - PD)
• Commencement of all forms of HD treatment via all types of access cites including AV fistula, AV graft, temporary catheter, tunneled line, cannulation and PD access sites.
• Completing HD treatment as prescribed and implementing changes as needed or as directed by the Specialist and medical team. Emergency management, fluid management, patient education and medicine administration as required withing the Dialysis protocols.
• Access site management, wound cleaning and assessment
• Perform various treatments including Plasmapheresis, Hemodialysis, Peritoneal Dialysis, working with various HD machines available in both chronic, critical and acute hospital setting.
• Adhering and following implemented hospital and renal unit protocols
• Shift lead when needed

• Maintained accurate patient charts and medical records.
• Cleaned and sterilized instruments, equipment and surfaces.
• Monitored patient vital signs, lab results and other indicators of health.
• Educated patients about procedures, answered questions, and provided comforting words to control anxiety and enhance procedure results.
• Cared for patients by providing personal assistance
• Utilized medical software to document and track patient progress.
• Gathered, charted, and analyzed patient history data and discussed key points with clinicians.
• Evaluated patient histories and medical records for accuracy and completeness.
• Participated in hospital and clinic staff meetings to discuss patient care.
• Working in the dialysis unit while completing studies