Cara Le Roux
Content Project Manager
Mosselbaai
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Flexible in capabilities and roles. Very fast learner and adapts easily to any position.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Content Project Manager
Ashley Black Inc
01.2024 - Current
- Developed and initiated projects and monitored performance.
- Identified plans and resources required to meet project goals and objectives.
- Met project deadlines without sacrificing quality.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Maintained open communication by presenting regular updates on project status to executives.
Supply Chain Coordinator
Ashley Black Inc
06.2022 - 12.2023
- Maintained contacts with domestic and international suppliers to source product and manage distribution.
- Directed product flow throughout company.
- Oversaw supply chain logistics.
- Collaborated with Product Development and Marketing departments to facilitate smooth accomplishment of deadlines.
- Completed frequent inventory counts and resolved discrepancies.
- Managed complex equipment storage operations while effectively partnering with intermediary departments to complete projects.
- Scheduled production plans according to customer needs and supply availability.
- Worked with mass production manufacturers and product development assist in development of prototypes and enhance designs.
- Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
- Built supplier relationships to mitigate risk and establish effective purchasing arrangements with indirect and logistics customers.
- Established inventory targets, stock level, and risk mitigation targets and managed flexibility strategy to optimize inventory.
- Oversaw demand planning, purchasing, and logistics.
- Streamlined shipping and receiving operations to reduce errors and improve customer satisfaction.
- Monitored and tracked supplier performance to enforce adherence to quality standards and established timelines.
- Implemented inventory-management strategies to maximize availability and decrease waste.
- Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance.
Executive Administrative Assistant
Ashley Black Inc
04.2021 - 05.2022
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Used software to coordinate meetings, appointments, and tasks senior executives.
- Organized and updated schedules for executives.
- Gathered documents, data, and formulated analytics to prepare issues for discussion and reports for review.
- Wrote and enforced administrative procedure plans to reduce errors and prevent process delays.
- Transcribed meeting minutes to support sales, business development and senior management teams.
- Handled confidential and sensitive information with discretion and tact.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Developed and maintained automated alert systems for important deadlines.
Social Media Assistant
Ashley Black, Inc
10.2021 - 12.2021
- Managed Facebook, Instagram and Twitter content to keep brand messages consistent.
- Reported social media performances and engaged with digital communities to build positive regard for company.
- Maintained company's social media presence by posting messages, answering posts, and monitoring responses.
- Increased customer engagement through social media.
Customer Service Representative
Ashley Black, Inc
06.2021 - 07.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Updated account information to maintain customer records.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Tracked customer service cases and updated service software with customer information.
- Utilized customer service software to manage interactions and track customer satisfaction.
- Processed customer service orders promptly to increase customer satisfaction.
- Handled customer inquiries and suggestions courteously and professionally.
- Managed timely and effective replacement of damaged or missing products.
Tutor
Yolinda Loots
05.2020 - 12.2020
- Provided homework assistance using specific curriculum and materials.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
- Enabled underachieving students to reach target attainment levels by providing individualized coaching and activities.
- Used flashcards and other techniques to test and improve memory through practiced information retrieval.
Education
GED -
Cyber School
Online 01.2020 - 01.2022
Skills
Compliance Monitoring
Platform Experience
Shopify
Teamwork.com
SkuVault, Inc
ShipStation
Gorgias
Sprout Social
Amazon Seller Central
Timeline
Content Project Manager
Ashley Black Inc
01.2024 - Current
Supply Chain Coordinator
Ashley Black Inc
06.2022 - 12.2023
Social Media Assistant
Ashley Black, Inc
10.2021 - 12.2021
Customer Service Representative
Ashley Black, Inc
06.2021 - 07.2021
Executive Administrative Assistant
Ashley Black Inc
04.2021 - 05.2022
Tutor
Yolinda Loots
05.2020 - 12.2020
GED -
Cyber School
01.2020 - 01.2022
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