Cara Le Roux
Content Project Manager
Mosselbaai
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Flexible in capabilities and roles. Very fast learner and adapts easily to any position.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Content Project Manager
Ashley Black Inc
01.2024 - Current
- Developed and initiated projects and monitored performance.
- Identified plans and resources required to meet project goals and objectives.
- Met project deadlines without sacrificing quality.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Maintained open communication by presenting regular updates on project status to executives.
Supply Chain Coordinator
Ashley Black Inc
06.2022 - 12.2023
- Maintained contacts with domestic and international suppliers to source product and manage distribution.
- Directed product flow throughout company.
- Oversaw supply chain logistics.
- Collaborated with Product Development and Marketing departments to facilitate smooth accomplishment of deadlines.
- Completed frequent inventory counts and resolved discrepancies.
- Managed complex equipment storage operations while effectively partnering with intermediary departments to complete projects.
- Scheduled production plans according to customer needs and supply availability.
- Worked with mass production manufacturers and product development assist in development of prototypes and enhance designs.
- Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
- Built supplier relationships to mitigate risk and establish effective purchasing arrangements with indirect and logistics customers.
- Established inventory targets, stock level, and risk mitigation targets and managed flexibility strategy to optimize inventory.
- Oversaw demand planning, purchasing, and logistics.
- Streamlined shipping and receiving operations to reduce errors and improve customer satisfaction.
- Monitored and tracked supplier performance to enforce adherence to quality standards and established timelines.
- Implemented inventory-management strategies to maximize availability and decrease waste.
- Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance.
Executive Administrative Assistant
Ashley Black Inc
04.2021 - 05.2022
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Used software to coordinate meetings, appointments, and tasks senior executives.
- Organized and updated schedules for executives.
- Gathered documents, data, and formulated analytics to prepare issues for discussion and reports for review.
- Wrote and enforced administrative procedure plans to reduce errors and prevent process delays.
- Transcribed meeting minutes to support sales, business development and senior management teams.
- Handled confidential and sensitive information with discretion and tact.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Developed and maintained automated alert systems for important deadlines.
Social Media Assistant
Ashley Black, Inc
10.2021 - 12.2021
- Managed Facebook, Instagram and Twitter content to keep brand messages consistent.
- Reported social media performances and engaged with digital communities to build positive regard for company.
- Maintained company's social media presence by posting messages, answering posts, and monitoring responses.
- Increased customer engagement through social media.
Customer Service Representative
Ashley Black, Inc
06.2021 - 07.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Updated account information to maintain customer records.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Tracked customer service cases and updated service software with customer information.
- Utilized customer service software to manage interactions and track customer satisfaction.
- Processed customer service orders promptly to increase customer satisfaction.
- Handled customer inquiries and suggestions courteously and professionally.
- Managed timely and effective replacement of damaged or missing products.
Tutor
Yolinda Loots
05.2020 - 12.2020
- Provided homework assistance using specific curriculum and materials.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
- Enabled underachieving students to reach target attainment levels by providing individualized coaching and activities.
- Used flashcards and other techniques to test and improve memory through practiced information retrieval.
Education
GED -
Cyber School
Online 01.2020 - 01.2022
Skills
Compliance Monitoring
Procedure Development
Resource Allocation
Inventory Control
Project Planning
Document Management
Logistics Management
Productivity Improvement
Platform Experience
Shopify
Teamwork.com
SkuVault, Inc
ShipStation
Gorgias
Sprout Social
Amazon Seller Central
Timeline
Content Project Manager
Ashley Black Inc
01.2024 - Current
Supply Chain Coordinator
Ashley Black Inc
06.2022 - 12.2023
Social Media Assistant
Ashley Black, Inc
10.2021 - 12.2021
Customer Service Representative
Ashley Black, Inc
06.2021 - 07.2021
Executive Administrative Assistant
Ashley Black Inc
04.2021 - 05.2022
Tutor
Yolinda Loots
05.2020 - 12.2020
GED -
Cyber School
01.2020 - 01.2022