Candy Silwana
Consultant
Johannesburg
Summary
Dynamic sales professional with a proven track record, excelling in client relations and sales training. Leveraged strong communication skills to enhance customer satisfaction and consistently surpassed performance targets. Adept at analyzing feedback to refine strategies, driving engagement and results in competitive environments.
Overview
6
6
years of professional experience
Work History
Activation Specialist
Standard Bank
03.2025 - 03.2026
- Assisted in developing and implementing client activation strategies.
- Coordinated onboarding processes for new clients, ensuring smooth transitions.
- Analyzed customer feedback to refine service offerings and improve satisfaction.
- Collaborated with cross-functional teams to enhance client engagement initiatives.
Sales Agent
Discovery
11.2021 - 06.2023
- Developed strong customer relationships through effective communication and active listening.
- Demonstrated product knowledge to assist customers in making informed purchasing decisions.
- Executed sales strategies to meet and exceed individual performance targets consistently.
- Collaborated with team members to enhance overall sales performance and share best practices.
Sales Agent
Affinity health
Johannesburg, South Africa
11.2019 - 01.2021
- Developed strong relationships with clients to understand their needs and deliver tailored solutions.
- Executed sales presentations that effectively communicated product benefits and features to potential customers.
- Collaborated with marketing team to align promotional strategies and enhance brand visibility in target markets.
- Managed customer inquiries and resolved issues, ensuring high levels of satisfaction and retention.
Education
Wealth Management - 120 Fais Credits
Ikhwezelihle Institute
MidrandRegulatory Examination Level5 -
RE5
Johannesburg Skills
Client relations
Customer assistance
Sales training
Technical support
Timeline
Activation Specialist
Standard Bank
03.2025 - 03.2026
Sales Agent
Discovery
11.2021 - 06.2023
Sales Agent
Affinity health
11.2019 - 01.2021
Wealth Management - 120 Fais Credits
Ikhwezelihle Institute
Regulatory Examination Level5 -
RE5