Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Hi, I’m

Candice Bulule

Pinetown
Candice Bulule

Summary

Outgoing child caregiver with experience caring for children while providing encouragement and kindness. Expert at guiding playtime, leading exercise activities and teaching rules. Creative planner with gift for keeping children engaged long-term with fun activities. Proficient Au Pair skilled in household chores, shopping and activity planning. Familiar with offering homework assistance, managing extra-curricular activities and keeping kids safe in all environments. Offering 7 years of related experience.

Independent Nanny adept at taking initiative in creating child-friendly activities. Maintain organized schedules with little parental guidance. Adept in caring for up to 4 children while preparing meals and managing personal, medical and educational activities for each child. Organized childcare professional adept at staying organized and managing hectic schedules. Adheres to kind and compassionate approach when dealing with discipline issues. Career history serving individual families with multiple children in both live-in and live-out scenarios.


Being an Au Pair and nanny has taught me a lot about children. Patience is key, and commucation. Children absorb a lot, they learn quickly, they also require a lot of attention and focus. Children tend to learn better through creative learning. I also love being outdoors with children, playing different sports and games. Working as an Au Pair and nanny I took care of infants, toddlers and teenagers. I'm very much aware that each child has different needs and requires different attention.


I would be a great fit as a teacher's assistant. I'm able to listen attentively and follow instructions. I'm very creative and hands-on. I'm active, athletic,and I love the outdoors. I'm looking forward to hearing from you.

Overview

5
years of professional experience

Work History

Spur Steak Ranches
Durban

Restaurant Waitress
01.2020 - 12.2021

Job overview

  • Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
  • Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Cultural Care
New Jersey

Au Pair
08.2017 - 09.2019

Job overview

  • Maintained effective schedule balance between rest periods, active play, and instruction.
  • Developed bilingual abilities in isiZulu through immersive conversation and activities.
  • Planned and guided age-appropriate tasks like reading, crafts, and sports.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Kept children's areas neat and clean.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Met with parents about daily activities, positive developments, and issues.
  • Assisted with housework such as laundry and cooking.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Implemented daily routine to maintain structure and stability
  • Prepared and accompanied children on outings and vacations, supervising playtime and other activities for safety purposes.
  • Developed creative activities to encourage physical, social and emotional growth.
  • Coordinated playdates and outings to meet children's physical and social needs.
  • Monitored children's play activities to verify safety.
  • Promoted language development skills through reading and storytelling.
  • Helped children complete homework assignments and school projects.
  • Regularly traveled with family to help with vacation activities and childcare.
  • Provided developmentally appropriate activities for children.
  • Established and maintained safe play environment for children.
  • Identified warning signs of emotional and developmental problems in children.
  • Supervised children engaged in physical activity, learning and social skills with peers.
  • Supervised children on playground to help develop physical and social skills.
  • Encouraged children to be understanding and patient with others.
  • Developed games and activities using arts and crafts to support learning and verbal skills.
  • Engaged with children on individual basis to build positive relationships.
  • Taught children basic life skills, manners and personal hygiene.
  • Organized activities that enhanced children's physical, emotional and social well-being.
  • Worked with parents to develop and implement discipline programs to promote positive behavior.

CCI South Africa
Durban

Call Center Agent
10.2016 - 06.2017

Job overview

  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained and encouraged customer loyalty through courteous and efficient resolution of disputes, complaints and discrepancies.
  • Maintained and managed customer files and databases.
  • Analyzed and escalated complaints, issues and grievances to designated departments for investigation and response.
  • Responded to customer calls and emails to answer questions about products and services.
  • Received multiple positive reviews acknowledging dedication to excellent customer service.
  • Boosted customer service satisfaction ratings through consistent quality control.
  • Approved and terminated customer contracts upon request.
  • Compiled status and performance reports for team leaders to address company strengths and weaknesses.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Retained customers trying to cancel contracts

Education

Pinetown Girl's High School
Pinetown

Matric from ...
11.2015

Skills

  • Billing and Payment Processing
  • Restaurant Operation
  • Food Sanitation
  • Credit and Debt Card Processing
  • Grocery Shopping
  • Dietary Needs
  • Household Operations
  • Cultural Immersion
  • Behavior Redirection
  • Safety Understanding
  • Cleaning Procedures
  • Culture-Based Activities
  • Educational Strategies
  • Emotional Development
  • Lunchtime Assistance
  • Ironing Clothing
  • Language Skills Development
  • Self-Confidence Development
  • Regulating Schedules
  • Homework Support and Assistance
  • Teaching Empathy
  • Behavior Modeling
  • Manage Behaviors
  • Arts and Crafts
  • Prepare Nutritious Foods
  • Promoting Good Behavior
  • Meal and Snack Preparation
  • Diet and Nutrition
  • Child Supervision
  • Painting Skills
  • Food Services
  • Daily Logs
  • Emergency Situations
  • Educational Games
  • Rule Enforcement
  • Training Regimens
  • Childcare Requirements
  • Cleaning and Sanitizing
  • Customer Loyalty Programs
  • Cash Register Operations
  • Menu Memorization and Presentation
  • Cool Under Pressure

Accomplishments

• Represented KwaZulu-Natal for gymnastic

• Represented South Africa in Zimbabwe in 2006

Timeline

Restaurant Waitress

Spur Steak Ranches
01.2020 - 12.2021

Au Pair

Cultural Care
08.2017 - 09.2019

Call Center Agent

CCI South Africa
10.2016 - 06.2017

Pinetown Girl's High School

Matric from ...

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Candice Bulule