Candice Margaret Jones
Welkom
Summary
Results-oriented Administration Supervisor specialising in quality management and workflow optimisation. Developed documentation routines that enhance operational efficiency and foster staff capabilities through targeted training. Managed ISO 9001:2015 documentation and accreditation submissions to ensure compliance with industry standards.
Overview
2
2
Languages
26
26
years of professional experience
Work History
Administration Supervisor
Gasworx
Welkom, South Africa
07.2024 - Current
- Supervised staff, providing training assistance and development to improve team skills and performance.
- Coordinated facility management tasks, ensuring a safe and productive workplace for all employees.
- Coordinated creditor workflows on Omni, ensuring standardised records handling for accurate financial tracking.
- Developed quality management system with clear documentation and control routines to enhance operational consistency.
- Planned installation scheduling and reporting to support consistent delivery.
- Organised deliveries and addressed customer enquiries, facilitating seamless service delivery.
- Handled confidential documents with discretion, maintaining the integrity of sensitive information.
Assistant Training Manager
X-tream Safety
Welkom, South Africa
09.2021 - 07.2024
- Facilitated training sessions and coordinated course timetables to enhance learning experience.
- Measured quality and effectiveness of training programmes using established methods.
- Monitored industry trends to update training content and maintain relevance.
- Prepares accreditation submissions and supports ongoing compliance activities.
- Maintains ISO 9001: 2015 documentation and records for audits.
- Streamlined administration tasks to ensure organised schedules and files.
Administration Clerk
ABSA Brokers
Welkom, South Africa
03.2000 - 06.2023
- Coordinated broker appointments using calendars and contact details to ensure timely meetings.
- Typed and dispatched appointment confirmations and related correspondence for clients to maintain clear communication.
- Filed paperwork accurately to ensure organised and easily retrievable records.
Creditors & Debtors Clerk
JR Compressors Company
Welkom, South Africa
05.2021 - 08.2021
- Processed creditors' documentation and maintained organised filing system for current records.
- Handled confidential documents, ensuring secure filing and retrieval as per compliance regulations.
- Performed administrative tasks to facilitate smooth daily office operations.
- Managed switchboard and reception duties, providing professional service to visitors and callers.
Personal Assistant & Administrator
CEA Pumps and Pumping
Middelburg, South Africa
06.2020 - 11.2020
- Arrange and manage directors diary for smooth daily scheduling and appointments.
- Managed emails and written business correspondence for senior office staff, ensuring timely and effective communication.
- Monitored emails and correspondence, prioritising and responding to enhance executive workflow.
- Handled general administration tasks to keep office processes running efficiently.
- Oversaw daily operations of rental store, ensuring consistent customer service and efficient returns.
- Process internal sales to support order accuracy and timely invoicing.
- Follow up with creditors to maintain accurate financial records on Pastel to maintain accurate purchase records and payments.
- Procure stock to ensure consistent supply levels to support steady product availability and service levels.
- Monitor and control stock levels to prevent shortages and reduce excess.
Administrator
Nungu Training College
Middelburg, South Africa
11.2019 - 05.2020
- Managed office administration and provided clerical support to ensure smooth daily operations.
- Coordinated trainer scheduling for each course, overseeing session start and completion details for effective programme execution.
- Produced and distributed certificates for confirmed candidates, ensuring timely delivery of complete packs.
SHEQ Administrator
Samancor Chrome
Middelburg, South Africa
05.2018 - 11.2019
- Scheduled and booked 1SO audits across all business units.
- Conducted building inspections to identify compliance issues and recommend actions.
- Distributed work permits to ensure compliance with safety regulations on site.
- Summarised injury statistics monthly for review and tracking.
- Facilitated corporate inductions for new starters and compliance updates.
- Coordinated group SHEQ communication to ensure clear, consistent internal messaging.
- Managed Head of SHEQ diary entries for daily coordination and follow-ups.
- Booked medicals for the group SHEQ department.
- Recorded group SHEQ payroll data in TMWP SAP for accuracy in processing.
- Provided board updates to keep stakeholders informed.
Administration Controller
Adcorp Technical Traning
Welkom, South Africa
06.2003 - 12.2017
- Managed creditor relief work within pastel/AX financial systems to ensure timely processing.
- Submit monthly counts of scheduled trade test dates.
- Submitted applications for CETAs, AGRISETA, CHIETA, EWSETA trade tests, ensuring compliance and timely approval.
- Set trade test dates and coordinate workshop trade tests.
- Raise and answer SETA queries.
- Notify SETA of student terminations and trade test stipend stops.
- Manage student feedback and the application process.
- Monitor trainee ratios and inform campus manager.
- Facilitated client communication by responding to website inquiries, increasing engagement and interest.
- Send new clients the client information form for Finance submission.
- Receive signed quotations and submit them to Finance for invoicing.
- Draw course programmes according to client needs.
- Arrange accommodation for learners attending courses.
- Prepared and typed documents detailing trade centre requirements and correspondence to maintain clear communication.
- Provide motivations and support inputs.
- Support implementation of ISO 9001:2015 through administration.
Education
Matric - Academic
Welkom Gimnasium
Welkom, FS01-2000
Skills
- ISO documentation
- Compliance management
- Quality assurance
- Records management
- Training coordination
- Data analysis
- Workflow optimization
- Office management
- Management information system
- Staff supervision
- Leadership excellence
- Problem solving
- Confidentiality control
- Microsoft Office
Languages
Afrikaans
Proficient
C2
English
Proficient
C2
Accomplishments
- Streamlined workflow by consolidating lengthy processes and redundant documentation which resulted in more effective and timely completion of [Action].
Timeline
Administration Supervisor
Gasworx
07.2024 - Current
Assistant Training Manager
X-tream Safety
09.2021 - 07.2024
Creditors & Debtors Clerk
JR Compressors Company
05.2021 - 08.2021
Personal Assistant & Administrator
CEA Pumps and Pumping
06.2020 - 11.2020
Administrator
Nungu Training College
11.2019 - 05.2020
SHEQ Administrator
Samancor Chrome
05.2018 - 11.2019
Administration Controller
Adcorp Technical Traning
06.2003 - 12.2017
Administration Clerk
ABSA Brokers
03.2000 - 06.2023
Matric - Academic
Welkom Gimnasium