Management of office equipment, maintaining a clean and enjoyable working environment, handling external or internal communication or management systems, managing clerical or other administrative staff, organizing, arranging and coordinating meetings, sorting and distributing incoming and outgoing post, forecasting supply and demand to prevent overstocking and running out-of-stock, submitting purchase details (vendors information, invoices and pricing) to internal databases, placing orders to replenish merchandise as needed
Counter Manager
Prestige Cosmetics-Molton Brown
Selling products and services using solid arguments to prospective customers, performing cost-benefit analyses of existing and potential customers, maintaining positive business relationships to ensure future sales, creating an inspiring team environment with an open communication culture, setting clear team goals, delegating tasks and set deadlines, overseeing day-to-day operation, monitoring team performance and report on metrics, motivating team members, discovering training needs and providing coaching, listening to team members’ feedback and resolving any issues or conflicts, recognizing high performance and rewarding accomplishments, encouraging creativity and risk-taking, suggesting and organizing team building activities
Prestige Counter Manager
Woolworths Cavendish Square
Same as above Duties
Fragrance Specialist
Woolworths WW
05.2023 - Current
Served as a key resource for colleagues seeking guidance on fragrances selections or industry knowledge.
Supported store initiatives by participating in marketing campaigns, special events, and seasonal promotions.
Assisted in inventory management, accurately tracking stock levels and placing orders for new products as needed.
Played a vital role in maintaining a clean, inviting store environment by assisting with general housekeeping duties as needed within the fragrance department.
Dedicated, proactive and enthusiastic individual, with the capability to easily interact with others. I am well equipped to prepare reports, perform data entry, train other employees, deal with customer relations, file documents, and welcome clients, customers, and third party vendors. Many may vouch that i have a strong interpersonal and communication skills, leadership, computer and research competency, and the ability to work independently and with others from all levels of the organization.
Trainings Attended
Elizabeth Arden Basic Training
Indigo Cosmetics Advanced Selling Skills Workshop
Basic Knowledge & Practical Training (Yardley, Lentheric, Montell)
Clinique Basic (Regular Basis-Up-Date), First Class, Strategy Training
The Prestige Cosmetics group training in all fragrances
The Prestige Cosmetics group – Dolce and Gabbana skincare, makeup and fragrance
Additional Trainings
Monthly sales reporting
Data base training
Record keeping
Client recruitment
Admin skills
Computer skills
Customer service training
Event planning
Counter management
Marketing training
Note
A copy of my ID identification as well as certificates will be handed to you during a set up interview. If you require any additional documentation kindly contact me so that I may supply you with the relevant documentation.