Regulatory Risk Specialist
FirstRand Limited
09.2022 - Current
Hi, I’m
Candice Strijdom
Regulatory risk specialist / Legal counsel / Compliance officer
Timeline
Milpark Education
Higher Certificate In Short-Term Insurance from School of Commerce
01.2022 - 11.2022
University of Pretoria
Master of Laws (LLM) from Faculty of Law
02.2019 - 11.2020
Financial Sector Conduct Authority
Financial Services Regulatory Exam: Representatives from Financial Services
10.2017 - 10.2017
Financial Sector Conduct Authority
Financial Services Regulatory Exam: Key Individual from Financial Services
10.2017 - 10.2017
Business Compliance Solutions: Senior Consultant
Centriq Insurance Limited
03.2017 - 08.2022
Compliance Officer Assistant
Centriq Insurance Limited
12.2016 - 02.2017
Legal and Compliance Advisor
Genric Insurance Company Limited
01.2016 - 11.2016
Law Society of South Africa
Attorneys Admission Board Exams from Law
10.2015 - 10.2015
Online Tutor in the School of Law
University of South Africa
01.2014 - 12.2022
External Examiner in the School of Law
University of South Africa
01.2014 - 12.2017
Candidate Attorney
Weavind and Weavind Attorneys
01.2014 - 01.2016
University of South Africa
Advanced Short Course in Outcomes-Based Assessment in Higher Education And Open Distance Learning from College of Education
06.2012 - 11.2012
Lecturer, Department of Criminal & Procedural Law
University of South Africa
01.2012 - 12.2013
Personal Assistant to the Managing Director
Sparrow Consulting
01.2010 - 03.2010
Sales Consultant and Receptionist
Benoni Veterinary Hospital
09.2009 - 09.2019
House and Pet Sitter
Au Pairs and House Sitters for Africa
09.2009 - 03.2011
Au Pair
Mr & Mrs Du Plessis
04.2009 - 10.2009
Sales Consultant
Impact Bookshop
08.2007 - 01.2009
University of Pretoria
Bachelor of Laws (LLB) from Faculty of Law
01.2006 - 11.2011
Seating Hostess and Waitress
Ocean Basket Restaurant
11.2005 - 02.2009
Work History
FirstRand Limited
Regulatory Risk Specialist
09.2022 - Current
Job overview
- Regulatory Compliance:
- Monitor and interpret relevant laws, regulations, and guidelines affecting the insurance industry.
- Ensure organisational compliance with applicable regulatory requirements.
- Stay abreast of changes in legislation and assess their impact on the company. - Risk Assessment and Mitigation:
- Conduct risk assessments to identify potential regulatory risks and gaps in compliance.
- Develop strategies to mitigate regulatory risks and enhance overall compliance posture.
- Collaborate with internal teams to implement risk mitigation measures. - Policy Development:
- Draft, review, and update internal policies and procedures to align with regulatory requirements.
- Communicate changes in regulations and policies to relevant stakeholders.
- Ensure that policies are effectively communicated and understood across the organization. - Regulatory Reporting:
- Prepare and submit regulatory reports accurately and within specified deadlines.
- Coordinate with relevant departments to gather necessary information for regulatory reporting.
- Respond to regulatory inquiries and requests for information. - Training and Education:
Provide training sessions to employees on compliance-related matters.
Foster a culture of compliance awareness within the organization.
Keep stakeholders informed about regulatory developments through regular updates and training programs. - Audit and Monitoring:
Conduct internal compliance audits to assess adherence to regulatory standards.
Collaborate with internal and external auditors during regulatory examinations.
Implement corrective actions based on audit findings to address compliance gaps. - Legal Advisory:
- Offer legal advice and interpretations to internal teams on regulatory matters.
- Work closely with legal teams to ensure contracts and agreements comply with relevant regulations.
- Provide guidance on the potential legal implications of business decisions. - Cross-functional Collaboration:
- Collaborate with risk management, legal, and business development teams to align regulatory requirements with business goals.
- Serve as a liaison with regulatory authorities and external legal counsel as needed. - Continuous Improvement:
- Identify opportunities for process improvement in regulatory compliance functions.
- Implement best practices to enhance efficiency and effectiveness in regulatory risk management. - Documentation and Recordkeeping:
- Maintain comprehensive records of compliance activities, reports, and communications.
- Ensure documentation is organized, accessible, and ready for audit purposes.
University of South Africa
Online Tutor in the School of Law
01.2014 - 12.2022
Job overview
- Course Development:
- Design and develop online lessons, assignments, and assessments, ensuring alignment with curriculum objectives. - Online Instruction:
- Conduct live and recorded online tutorials, and discussions using virtual platforms.
- Facilitate engaging and interactive learning experiences for students. - Subject Matter Expertise:
- Demonstrate comprehensive knowledge and expertise in the field of law, including specific legal domains relevant to the courses taught. - Individual and Group Tutoring:
- Provide one-on-one tutoring sessions to address individual student needs.
- Lead group discussions and collaborative activities to enhance understanding of legal concepts. - Feedback and Assessment:
- Provide timely and constructive feedback on assessments, assignments, and exams. - Student Support:
- Offer guidance and support to students in understanding complex legal principles and navigating course requirements.
- Respond promptly to student inquiries and concerns. - Technology Integration:
- Utilise online learning management systems, virtual classrooms, and other educational technologies to enhance the learning experience.
- Facilitate students' proficiency in using technology for legal research and coursework. - Legal Research Skills:
- Instruct students on legal research methodologies, including effective use of online databases and resources. - Accessibility and Inclusivity:
- Implement strategies to ensure accessibility and inclusivity in the online learning environment, catering to diverse student needs. - Professional Development:
- Stay updated on advancements in legal education, online teaching methodologies, and relevant legal developments. - Online Classroom Management:
- Foster a positive and inclusive online learning environment by managing discussions, addressing conflicts, and promoting respectful communication.
Centriq Insurance Limited
Business Compliance Solutions: Senior Consultant
03.2017 - 08.2022
Job overview
- Regulatory Compliance Management:
- Ensure adherence to relevant local and international laws governing the insurance industry.
- Stay abreast of changes in regulatory requirements and update internal policies and procedures accordingly.
- Conduct regular compliance audits to assess and mitigate risks. - Policy Development and Implementation:
- Develop and implement compliance policies and procedures tailored to the insurance industry.
- Work closely with internal stakeholders to ensure policies align with business objectives while remaining compliant. - Training and Education:
- Conduct training sessions for employees to raise awareness and understanding of compliance requirements.
- Provide ongoing education on regulatory changes and their impact on business operations. - Risk Assessment and Mitigation:
- Identify potential compliance risks and develop strategies to mitigate them.
- Collaborate with risk management teams to implement effective risk mitigation plans. - Documentation and Reporting:
- Maintain accurate and up-to-date compliance documentation.
- Prepare and submit regulatory reports as required by relevant authorities. - Client Consultation:
- Provide expert advice to clients on compliance issues, ensuring their insurance operations align with regulatory standards.
- Collaborate with clients to develop customized compliance solutions based on their specific needs. - Internal and External Audits:
- Coordinate and participate in internal and external audits to assess compliance levels.
- Address findings and implement corrective actions as necessary. - Technology Integration:
- Collaborate with IT teams to integrate compliance solutions into existing technological infrastructure.
- Ensure that technology systems are configured to support compliance initiatives. - Industry Knowledge:
- Stay informed about industry trends, best practices, and emerging compliance issues in the insurance sector.
- Participate in industry forums and conferences to maintain a current understanding of regulatory landscapes. - Client Relationship Management:
- Build and maintain strong relationships with clients, regulators, and other stakeholders.
- Act as a point of contact for clients on compliance-related matters.
Benoni Veterinary Hospital
Sales Consultant and Receptionist
09.2009 - 09.2019
Job overview
- Client Engagement:
- Greet and welcome clients, creating a positive and friendly first impression.
- Build and maintain strong relationships with clients to understand their needs and concerns. - Service Promotion:
- Educate clients about the veterinary services offered, including preventive care, medical treatments, and grooming.
- Promote additional services and products such as pet food, supplements, and accessories. - Appointment Scheduling:
- Schedule appointments for veterinary services, surgeries, and follow-up visits. - Customer Consultations:
- Conduct consultations with clients to understand their pet's health issues and recommend appropriate veterinary services.
- Provide accurate information about procedures, costs, and aftercare instructions. - Sales Transactions:
- Process payments for veterinary services, products, and medications.
- Maintain accurate records of transactions and handle billing inquiries. - Client Communication:
- Communicate test results, treatment plans, and updates to clients.
- Address client inquiries and concerns with professionalism and empathy. - Front Desk Management:
- Manage the reception area, ensuring it is clean, organized, and welcoming.
- Answer and direct incoming calls, respond to inquiries, and provide information. - Client Check-in and Check-out:
- Greet clients upon arrival, collect necessary information, and assist with the check-in process.
Process client check-out, including handling payments, issuing invoices, and scheduling follow-up appointments. - Record Keeping:
- Maintain accurate and updated client records, including contact information, medical history, and billing details.
- Ensure confidentiality and security of client information. - Pet Records Management:
- Create and update electronic and physical records for pets, including vaccination history, medications, and treatment plans.
- Assist veterinarians in retrieving necessary information during appointments. - Communication Liaison:
- Serve as a liaison between clients and veterinary staff, relaying messages, inquiries, and updates.
- Communicate urgent or critical information to veterinary professionals promptly. - Emergency Procedures:
- Follow established protocols for handling emergency situations, including contacting veterinarians and guiding clients.
University of South Africa
External Examiner in the School of Law
01.2014 - 12.2017
Job overview
- Assessment Review:
- Evaluate academic assessments, including exams, essays, and assignments, to ensure alignment with learning outcomes and assessment criteria. - Feedback Provision:
- Offer constructive and detailed feedback to students, providing guidance for improvement.
- Provide clear explanations for grading decisions. - Adherence to Assessment Criteria:
- Follow established assessment criteria and guidelines provided by the university.
- Evaluate work based on specified learning objectives and course requirements. - Timely Assessment:
- Complete assessments within stipulated timeframes to facilitate timely release of results.
- Communicate with the university regarding any potential delays or issues. - Communication with Internal Markers:
- Collaborate with internal markers and course coordinators to discuss assessment criteria and grading standards. - Subject Matter Expertise:
- Demonstrate in-depth knowledge and expertise in the specific area of law for which assessments are being conducted.
- Stay updated on legal developments relevant to the assessed subjects. - Compliance with University Policies:
- Adhere to university policies and procedures related to assessment and grading.
- Ensure ethical conduct and maintain confidentiality in the assessment process.
Centriq Insurance Limited
Compliance Officer Assistant
12.2016 - 02.2017
Job overview
- Regulatory Research:
- Assist in researching and interpreting regulations affecting the insurance industry.
- Summarise regulatory changes and communicate relevant information to the compliance team. - Documentation and Recordkeeping:
- Maintain organised and up-to-date compliance documentation, including policy manuals, regulatory filings, and correspondence.
- Ensure documentation meets regulatory standards and internal policies. - Assistance in Compliance Audits:
- Support the Compliance Officer in conducting internal audits to assess compliance levels.
- Assist in preparing audit reports and action plans to address any identified deficiencies. - Training and Awareness:
- Assist in organising and conducting training sessions for staff on compliance policies and procedures.
- Collaborate with the Compliance Officer to develop educational materials for ongoing staff education. - Policy Implementation:
- Assist in the implementation of compliance policies and procedures within the organization.
- Monitor and report on the effectiveness of compliance measures. - Monitoring and Reporting:
- Support the monitoring of compliance metrics and key performance indicators.
- Generate regular reports for the Compliance Officer on the status of compliance initiatives. - Communication with Regulatory Authorities:
- Assist in preparing and submitting regulatory reports and filings in a timely manner.
- Maintain communication channels with regulatory authorities and respond to inquiries as directed by the Compliance Officer. - Data Analysis:
- Assist in analysing data related to compliance trends and issues.
Contribute to the development of strategies to address potential compliance risks. - Cross-Functional Collaboration:
- Collaborate with other departments, such as legal, risk management, and operations, to ensure coordinated efforts in meeting compliance requirements.
- Act as a liaison between different departments and the compliance team. - Technology Utilisation:
- Work with IT teams to leverage technology for compliance tracking and reporting.
- Assist in implementing and updating compliance-related software systems. - Confidentiality and Integrity:
- Maintain the confidentiality and integrity of sensitive compliance information.
- Adhere to ethical standards and practices in all compliance-related activities.
Genric Insurance Company Limited
Legal and Compliance Advisor
01.2016 - 11.2016
Job overview
- Legal Compliance Management:
- Ensure the company's operations comply with all relevant laws, regulations, and industry standards in the insurance sector.
- Stay updated on changes in legislation and regulatory requirements affecting the insurance industry. - Policy Development:
- Draft, review, and update compliance policies and procedures to align with legal requirements and industry best practices.
- Collaborate with internal stakeholders to implement effective compliance policies across the organization. - Regulatory Filings and Reporting:
- Prepare and submit regulatory filings and reports to relevant authorities in compliance with statutory deadlines.
- Act as the primary point of contact for regulatory inquiries and responses. - Contract Review and Negotiation:
- Review and negotiate contracts, agreements, and legal documents to ensure they meet regulatory requirements and protect the company's interests.
- Advise on legal implications and potential risks associated with contractual obligations. - Risk Assessment and Mitigation:
- Conduct risk assessments to identify legal and compliance risks within the insurance business.
- Develop and implement strategies to mitigate legal and regulatory risks. - Legal Advisory Services:
- Provide legal advice and guidance to internal stakeholders on a wide range of legal issues, including contractual matters, employment law, and corporate governance.
- Act as a resource for employees seeking clarification on legal and compliance matters. - Corporate Governance:
- Ensure compliance with corporate governance principles and best practices.
- Assist in the preparation of materials for board meetings and other governance-related activities. - Investigations and Dispute Resolution:
- Investigate legal and compliance issues as they arise.
- Collaborate with internal teams and external counsel to resolve disputes and legal challenges. - Training and Education:
- Conduct training sessions for employees on legal and compliance matters.
- Develop educational materials to enhance the understanding of legal and regulatory requirements within the organization. - Ethics and Integrity Oversight:
- Promote and enforce a culture of ethics and integrity within the organization.
- Provide guidance on ethical considerations and adherence to industry standards. - Collaboration with External Counsel:
- Collaborate with external legal counsel when necessary, managing relationships and ensuring effective legal representation.
- Oversee legal processes outsourced to external firms. - Internal Audits and Assessments:
- Coordinate and participate in internal audits to assess compliance levels and legal adherence.
- Implement corrective actions based on audit findings.
Weavind and Weavind Attorneys
Candidate Attorney
01.2014 - 01.2016
Job overview
- Legal Research and Analysis:
- Conduct thorough legal research to support case preparation and legal arguments.
- Analyse statutes, regulations, and case law to provide accurate and relevant information. - Drafting Legal Documents:
- Prepare legal documents such as pleadings, affidavits, contracts, and legal opinions.
- Ensure documents comply with legal requirements and are accurately drafted. - Case Management:
- Assist in managing cases, including organising case files, maintaining court calendars, and tracking deadlines.
- Collaborate with senior attorneys to develop case strategies and action plans. - Client Interaction:
- Interact with clients to gather information, provide updates on case progress, and address client inquiries.
- Develop effective communication skills in client interactions. - Court Appearances:
- Attend court proceedings, hearings, and trials under the supervision of a qualified attorney.
- Gain exposure to court procedures and develop courtroom etiquette.
- Represent clients in numerous Lower Courts in the Republic of South Africa. - Legal Writing:
- Develop and refine legal writing skills through the preparation of legal memoranda, briefs, and correspondence.
- Ensure clarity, coherence, and legal accuracy in written documents. - Legal Administration:
- Assist in administrative tasks related to legal proceedings, such as filing court documents, serving notices, and maintaining case records.
- Ensure compliance with procedural requirements. - Collaboration with Legal Team:
- Work closely with advocates, other attorneys, paralegals, and legal support staff to facilitate effective teamwork.
- Contribute to a positive and collaborative work environment. - Professional Development:
- Attend legal training sessions, workshops, and continuing legal education programs.
- Stay informed about changes in legislation, case law, and legal trends. - Ethical Standards and Confidentiality:
- Uphold high ethical standards and maintain client confidentiality.
- Adhere to professional codes of conduct and legal ethics. - Client Billing and Time Management:
- Track billable hours accurately and contribute to client billing processes.
- Manage time efficiently to meet deadlines and prioritize tasks effectively. - Legal Compliance:
- Ensure compliance with all relevant laws and regulations in the handling of legal matters.
- Stay updated on changes in legislation and their potential impact on cases.
University of South Africa
Lecturer, Department of Criminal & Procedural Law
01.2012 - 12.2013
Job overview
- Course Design and Delivery:
- Develop and design course content, including syllabi, lectures, assignments, and assessments.
- Deliver engaging and informative lectures using a variety of teaching methods. - Student Engagement:
- Foster a positive and interactive learning environment.
- Encourage student participation, critical thinking, and active engagement in class discussions. - Assessment and Grading:
- Design fair and effective assessment methods aligned with course objectives.
- Provide prompt and constructive feedback on assignments, exams, and other assessments. - Office Hours and Student Support:
- Hold regular office hours to provide additional support and guidance to students.
- Address student queries, concerns, and provide academic advice. - Research and Publications:
- Conduct scholarly research in the field of law and contribute to academic publications.
- Stay abreast of legal developments and integrate current research into teaching. - Supervision of Research Projects:
- Mentor and supervise students in their research projects and dissertations.
- Guide students through the research process, ensuring academic rigor and quality. - Curriculum Development:
- Contribute to the development and revision of curriculum materials.
- Integrate new legal developments and advancements into the curriculum. - Professional Development:
- Engage in continuous professional development to stay informed about changes in legal education, teaching methodologies, and legal practice.
- Attend conferences, workshops, and seminars related to legal education. - Industry Collaboration:
- Collaborate with legal professionals, practitioners, and industry experts to bring real-world insights into the classroom. - Committee Participation:
- Serve on departmental or university committees to contribute to academic governance.
- Participate in curriculum committees, accreditation processes, or other relevant committees. - Student Assessment Committees:
- Participate in student assessment committees to ensure fairness, consistency, and quality in assessment processes.
- Contribute to the development of assessment policies. - Inclusive Teaching Practices:
- Adopt inclusive teaching practices to cater to diverse student backgrounds and learning styles.
- Create an inclusive and supportive classroom environment.
Au Pairs and House Sitters for Africa
House and Pet Sitter
09.2009 - 03.2011
Job overview
- House-Sitting Responsibilities:
- Ensure the security and safety of the property in the absence of the homeowners.
- Monitor alarms, locks, and overall home security systems.
- Collect and organize mail and packages to prevent accumulation and deter potential theft.
- Notify homeowners of any important mail or deliveries.
- Be prepared to handle unforeseen circumstances, such as plumbing issues or power outages.
- Oversee basic home maintenance tasks, such as watering plants, lawn care, and pool maintenance if applicable.
- Report any maintenance issues to homeowners promptly.
- Ensure utilities are functioning properly and contact service providers if issues arise.
- Monitor energy consumption and take steps to conserve energy where possible.
- Provide regular check-ins with homeowners to update them on the status of their homes. - Pet-Sitting Responsibilities:
- Follow specific feeding instructions provided by homeowners.
- Ensure pets have access to fresh water at all times.
- Provide daily exercise and playtime for pets as per their routine.
- Administer medications to pets if required, following detailed instructions.
- Monitor and report any changes in the pet's health.
- Attend to the grooming needs of pets, including brushing and bathing if specified.
Maintain the cleanliness of litter boxes and pet areas.
- Be aware of the location of the nearest veterinary clinic and emergency services.
- Contact homeowners promptly in case of any health concerns or emergencies.
- Provide companionship and playtime to alleviate any stress or anxiety in pets.
- Follow any specific guidelines or preferences outlined by the homeowners.
- Maintain open communication with homeowners, providing regular updates on the well-being and activities of their pets.
Sparrow Consulting
Personal Assistant to the Managing Director
01.2010 - 03.2010
Job overview
- Calendar Management:
- Coordinate and manage the Managing Director's schedule, and anticipate potential scheduling conflicts to proactively address them. - Communication Management:
- Handle incoming calls, emails, and correspondence on behalf of the Managing Director. - Meeting Support:
- Attend meetings, take minutes, and distribute relevant documentation as needed. - Document Management:
- Manage and organise documents, reports, and confidential information. - Gatekeeping:
- Screen and prioritize communications, inquiries, and requests for the Managing Director's attention. - Project Coordination:
- Collaborate with other departments and teams to ensure project deadlines are met. - Confidentiality:
- Maintain strict confidentiality regarding sensitive information and handle confidential matters with discretion and professionalism. - Administrative Support:
- Provide general administrative support, including photocopying, filing, and office organisation.
- Manage office supplies and equipment, ensuring a well-functioning work environment. - Relationship Building:
- Build and maintain positive relationships with stakeholders, both internally and externally. - Time Management:
- Prioritize tasks and manage competing demands effectively. - Technology Proficiency:
- Demonstrate proficiency in using office software and technology tools.
Mr & Mrs Du Plessis
Au Pair
04.2009 - 10.2009
Job overview
- Child Care:
- Provide attentive and nurturing care to children.
- Plan and engage in age-appropriate activities to stimulate intellectual and social development.
- Ensure the safety and well-being of children at all times. - Daily Routine:
- Create and maintain a daily routine for the children, including meal times, playtime, and bedtime.
- Assist with morning and bedtime routines. - Educational Support:
- Assist with homework and academic activities.
- Facilitate language development through reading and educational games. - Household Management:
- Light housekeeping duties related to the children. - Communication:
- Maintain open and effective communication with parents regarding the children's activities, progress, and any concerns. - Problem-Solving:
- Handle unexpected situations or emergencies calmly and responsibly. - Flexibility:
- Adapt to changes in the family's schedule or routine. - Language Development:
- Support language development by engaging in conversations with the children. - Driving and Transportation:
- Provide transportation for children to and from school, activities, and appointments (if applicable).
Ocean Basket Restaurant
Seating Hostess and Waitress
11.2005 - 02.2009
Job overview
- Seating Hostess:
- Welcome guests as they enter the establishment.
- Provide a positive first impression and friendly atmosphere.
- Keep track of reservations and manage the seating chart.
- Ensure efficient use of dining space and coordinate with servers.
- Consider special requests and accommodate preferences when possible.
- Manage guest wait times effectively.
- Communicate with servers regarding table availability and special requests.
- Handle inquiries and resolve minor issues with professionalism.
- Coordinate special events or large reservations.
- Maintain an organised waitlist during peak hours, estimate wait times, and keep guests informed.
- Handle multiple tasks simultaneously, and prioritise tasks based on the needs of the guests and the restaurant. - Waitress:
- Greet customers, present menus, and explain specials.
- Take and accurately record food and drink orders.
- Serve dishes and beverages promptly and efficiently.
- Ensure accuracy in delivering the correct orders to the right tables.
- Set up and clear tables efficiently.
- Monitor guests to ensure they have everything they need.
- Address any concerns or requests promptly.
- Offer menu recommendations and suggestions based on guest preferences.
- Be knowledgeable about the menu, including ingredients and preparation methods.
- Process payments accurately.
- Upsell additional menu items or promotions and encourage guests to try new dishes or beverages.
- Follow proper food safety and hygiene practices.
- Communicate with the kitchen regarding orders and special requests.
- Ensure timely and coordinated service.
Impact Bookshop
Sales Consultant
08.2007 - 01.2009
Job overview
- Customer Service:
- Greet customers warmly and provide assistance in finding books or making purchase decisions.
- Offer recommendations based on customer preferences and book knowledge.
- Address customer inquiries and concerns in a friendly and helpful manner. - Product Knowledge:
- Maintain a comprehensive knowledge of the bookstore's inventory.
- Stay informed about new releases, popular titles, and book-related trends. - Sales and Upselling:
- Actively engage customers to drive sales and achieve individual and store targets.
- Upsell additional items, such as accessories, stationery, or loyalty programs. - Visual Merchandising:
- Ensure the attractive presentation of books and related products on shelves and displays.
- Create eye-catching displays to promote featured books or thematic collections. - Inventory Management:
- Assist in receiving, organising, and restocking merchandise.
- Monitor inventory levels and report low stock to management. - Cash Handling:
- Process customer transactions accurately and efficiently.
- Handle cash, credit cards, and other payment methods in accordance with store policies. - Promotions and Events:
- Participate in and promote store events, book launches, and author signings.
- Implement and support sales promotions and discount programs. - Customer Relationship Management:
- Build rapport with customers to encourage repeat business and loyalty.
- Collect customer feedback and communicate it to the management team. - Knowledge Sharing:
- Train new staff members on product knowledge, sales techniques, and customer service standards.
- Contribute to staff meetings and share insights on customer preferences and trends. - Technology Utilization:
- Utilize point-of-sale systems and other technology to process transactions and access product information.
- Stay updated on technology trends relevant to the book industry. - Cross-functional Collaboration:
- Collaborate with colleagues, including other sales consultants, managers, and support staff, to ensure smooth store operations. - Adherence to Policies:
- Follow company policies, including return and exchange procedures.
- Uphold security measures to prevent theft or loss of merchandise.
Education
Milpark EducationJohannesburg, South Africa
Higher Certificate In Short-Term Insurance from School of Commerce
01.2022 - 11.2022
University Overview
- cum laude graduate
University of PretoriaJohannesburg, South Africa
Master of Laws (LLM) from Faculty of Law
02.2019 - 11.2020
University Overview
- Invited to the Golden Key International Honour Society
University of South AfricaPretoria, South Africa
Advanced Short Course in Outcomes-Based Assessment in Higher Education And Open Distance Learning from College of Education
06.2012 - 11.2012
University Overview
- cum laude graduate
University of PretoriaPretoria, South Africa
Bachelor of Laws (LLB) from Faculty of Law
01.2006 - 11.2011
Financial Sector Conduct AuthorityPretoria, South Africa
Financial Services Regulatory Exam: Representatives from Financial Services
10.2017 - 10.2017
Financial Sector Conduct Authority
Financial Services Regulatory Exam: Key Individual from Financial Services
10.2017 - 10.2017
Law Society of South Africa
Attorneys Admission Board Exams from Law
10.2015 - 10.2015
Overview
18
years of professional experience
9
years of post-secondary education
Skills
- Regulatory Compliance:
- Demonstrated understanding of relevant regulations and compliance requirements in the industry
- Experience interpreting and implementing regulatory changes - Risk Management:
- Experience in identifying, evaluating, and mitigating regulatory risks
- Ability to develop and implement effective risk management strategies - Policy Development:
- Proficiency in creating and updating policies and procedures to ensure compliance
- Experience in communicating policy changes to relevant stakeholders - Audit and Monitoring:
- Skill in conducting internal audits to assess compliance levels
- Monitoring and evaluating processes to identify areas of potential risk and non-compliance - Documentation and Reporting:
- Strong documentation skills for creating comprehensive reports and regulatory documentation
- Ability to communicate complex regulatory information clearly to both technical and non-technical stakeholders - Legal Research:
- Capability to conduct thorough legal research to stay informed about regulatory changes
- Analytical ability to assess complex legal issues and provide sound advice - Cross-functional Collaboration:
- Proven ability to work collaboratively with different departments and teams
- Experience in providing regulatory guidance to various business units - Analytical Skills:
- Strong analytical and problem-solving skills to assess and address regulatory challenges
- Ability to analyse data and trends to forecast potential regulatory risks - Project Management:
- Experience in managing regulatory compliance projects
- Effective organization and prioritization of tasks to meet deadlines - Communication Skills:
- Ability to articulate complex regulatory concepts to various audiences
- Excellent legal writing skills for creating clear and concise legal documents, including briefs, opinions, and reports - Training and Education:
- Experience in developing and delivering training programs on regulatory compliance
- Educating team members and stakeholders on regulatory requirements - Adaptability:
- Ability to adapt to changes in regulatory environments and adjust compliance strategies accordingly
- Proactive approach to anticipating and addressing emerging regulatory issues - Contract Review and Drafting:
- Proficiency in reviewing, drafting, and negotiating contracts
- Experience in ensuring legal clarity and compliance in contractual agreements - Litigation Management:
- Knowledge of litigation processes and experience in managing legal disputes
- Ability to work with external legal counsel and represent the organization in legal matters - Negotiation Skills:
- Proven ability to negotiate favorable terms and settlements
- Experience in resolving legal disputes through negotiation - Client Counseling:
- Effective communication and interpersonal skills for advising clients and stakeholders
- Providing clear, practical, and strategic legal advice - Teaching and Instruction:
- Experience in designing and delivering effective lectures, seminars, and tutorials
- Ability to engage students and create a positive learning environment
- Curriculum Development:
- Skill in developing course materials, syllabi, and lesson plans
- Adapting curriculum to align with changes in legal education and practice - Interpersonal Skills:
- Building positive relationships with students, colleagues, and other stakeholders
- Being approachable and fostering a collaborative learning environment - Assessment and Evaluation:
- Designing fair and effective assessments, including exams, essays, and presentations
- Providing constructive feedback to students to facilitate their learning and development - Technology Integration:
- Incorporating technology into teaching methods, such as using online resources, multimedia, and legal research databases
- Familiarity with e-learning platforms and tools - Mentoring and Advising:
- Providing guidance and support to students in academic and career development
- Serving as a mentor for students interested in legal careers - Professional Development:
- Engaging in ongoing professional development to stay current with legal trends and teaching methodologies
- Pursuing further academic qualifications or certifications - Document Review and Management:
- Experience in reviewing and organizing legal documents, contracts, and case files
- Managing document databases and ensuring version control - Legal Software Proficiency:
- Familiarity with legal software and case management systems
- Ability to use tools for document preparation, timekeeping, and billing - Client Interaction:
- Effective communication skills for interacting with clients, opposing counsel, and other stakeholders
- Providing updates and maintaining positive client relationships - Case Preparation:
- Assisting attorneys in preparing for hearings, trials, and closings
- Organizing evidence, exhibits, and legal documents for court presentations - Legal Administration:
- Administrative skills for managing schedules, appointments, and deadlines
- Coordinating meetings, depositions, and other legal proceedings - Due Diligence:
- Conducting due diligence investigations and background checks
- Verifying facts and information relevant to legal matters - Multi-tasking:
- Ability to handle multiple tasks and projects simultaneously
- Remaining detail-oriented and focused in a fast-paced legal environment - Extremely quick learner and takes initiative
- Functions well under pressure and the ability to work to strict deadlines
- A desire to learn
- Ability to work independently and accurately
Summary
Accomplished lawyer and regulatory risk specialist with over 12 years of experience in the insurance sector. Proven expertise in navigating the intricate landscape of regulatory compliance, risk management, and legal frameworks governing the insurance industry. Adept at interpreting and implementing complex regulations, ensuring seamless adherence to industry standards. Possesses a keen understanding of insurance laws, regulatory changes, and their impact on business operations. Exceptional analytical and problem-solving skills, coupled with a track record of effectively mitigating regulatory risks. Recognized for delivering strategic guidance, fostering cross-functional collaboration, and achieving positive outcomes in regulatory matters. Seeking to leverage extensive legal and regulatory proficiency to drive excellence and compliance in a challenging leadership role within the insurance industry.
Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
RemoteHybridImportant To Me
Paid time offFlexible work hoursWork from home option4-day work weekPersonal development programsStock Options / Equity / Profit SharingCompany CultureWork-life balanceHealthcare benefitsPaid sick leaveSimilar Profiles
Mokgatla Nathaniel PhoshokoMokgatla Nathaniel Phoshoko
System Administrator at FirstRand Bank LimitedSystem Administrator at FirstRand Bank Limited
John Du PlessisJohn Du Plessis
Head Group Executive Protection and Security at FirstRand Bank LimitedHead Group Executive Protection and Security at FirstRand Bank Limited
Megha SawantMegha Sawant
Senior Software Engineer at FirstRand Services Private LimitedSenior Software Engineer at FirstRand Services Private Limited
Nikhil SugnaniNikhil Sugnani
<ul><li>I lead the global data protection office for the Company and set the strategy around the appropriate use of personal data. Building a strong privacy posture in both the first and second lines of defense to ensure that privacy risks are mitigated and supporting business in remaining compliant.</li><li>Facilitate compliance with a complex and evolving privacy regulatory requirements arising from the collection, use, sharing, storage, and international data transfer and securing ISO27701 and TRUSTe Privacy Certification for the Company.</li><li>Monitor Data Processing Addendum obligations, spearhead responses and negotiations of complex contracts on data protection and privacy related clauses.</li><li>Revitalized the Privacy Policies, Procedures and Privacy Notice, streamlining and simplifying the language to accurately reflect the business requirements for data processing and Company’s Practices.</li><li>Meet compliance obligations and mitigate exposures arising from the use of new technologies (including cloud-based technologies, predictive analytics, social marketing, and Generative AI) and effectively manage vendor risk.</li><li>Leading Company’s global privacy program and ensure that privacy is embedded into the business' personal data collection, storage, use and sharing practices through integration at the ideation stage. Effectively balance risk management and the interests of the business while building programs, policies, procedures, and governance.</li><li>Working closely with key stakeholders like Chief Risk Officer, the General Counsel’s Office, Chief Information Security Office, the Global Marketing and Communication Team, Global Procurement Team, and other leaders to operate the privacy program and enable the business while mitigating risk.</li><li>Implemented robust privacy controls and monitor compliances that includes conducting Data Protection Impact Assessments, Privacy review for internal systems, processes, portals, and performing Transfer Impact Assessments.</li></ul> at Virtusa<ul><li>I lead the global data protection office for the Company and set the strategy around the appropriate use of personal data. Building a strong privacy posture in both the first and second lines of defense to ensure that privacy risks are mitigated and supporting business in remaining compliant.</li><li>Facilitate compliance with a complex and evolving privacy regulatory requirements arising from the collection, use, sharing, storage, and international data transfer and securing ISO27701 and TRUSTe Privacy Certification for the Company.</li><li>Monitor Data Processing Addendum obligations, spearhead responses and negotiations of complex contracts on data protection and privacy related clauses.</li><li>Revitalized the Privacy Policies, Procedures and Privacy Notice, streamlining and simplifying the language to accurately reflect the business requirements for data processing and Company’s Practices.</li><li>Meet compliance obligations and mitigate exposures arising from the use of new technologies (including cloud-based technologies, predictive analytics, social marketing, and Generative AI) and effectively manage vendor risk.</li><li>Leading Company’s global privacy program and ensure that privacy is embedded into the business' personal data collection, storage, use and sharing practices through integration at the ideation stage. Effectively balance risk management and the interests of the business while building programs, policies, procedures, and governance.</li><li>Working closely with key stakeholders like Chief Risk Officer, the General Counsel’s Office, Chief Information Security Office, the Global Marketing and Communication Team, Global Procurement Team, and other leaders to operate the privacy program and enable the business while mitigating risk.</li><li>Implemented robust privacy controls and monitor compliances that includes conducting Data Protection Impact Assessments, Privacy review for internal systems, processes, portals, and performing Transfer Impact Assessments.</li></ul> at Virtusa
Jewel HydesJewel Hydes
VP, Regulatory Compliance and Risk at EFG Bank, Cayman BranchVP, Regulatory Compliance and Risk at EFG Bank, Cayman Branch