CANDICE NICHOLAS
Strand
Summary
Proven specialist in access control and security with a history at Bidvest Protea Coin, adept at enhancing security protocols and incident investigation. Demonstrated ability to improve communication between departments, ensuring compliance and theft prevention. Skilled in building customer rapport, achieving sales targets, and maintaining high satisfaction levels. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Diligent Security professional with 4 years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Reception/Access Control Specialist
Bidvest Protea Coin
06.2023 - 05.2024
- Served as liaison between facilities managers, HR departments, and security teams to ensure seamless communication in regards to personnel changes affecting building access permissions.
- Prevented theft or misappropriation of goods, money or other items of value.
- Maintained compliance with industry regulations by staying current on relevant legislation pertaining to access control systems and data protection standards.
- Monitored property to report unlawful activity.
Reception/Access Control Specialist
Vetus Schola
02.2021 - 06.2023
- Served as liaison between facilities managers, HR departments, and security teams to ensure seamless communication in regards to personnel changes affecting building access permissions.
- Prevented theft or misappropriation of goods, money or other items of value.
- Maintained compliance with industry regulations by staying current on relevant legislation pertaining to access control systems and data protection standards.
Sales Associate
Southend Stores
03.2020 - 01.2021
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
Cashier/Sales Associate
Benbel Hardware
01.2009 - 03.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
No Degree - Grade 12
Emil Weder High School
Genadendal, South Africa12.2002
Skills
- Incident Investigation
- Security policy development
- Perimeter security
- Access Control Systems
Certification
Training- Security officer course (2020)
Training- Cctv Survelliance /Control Room Operate 2020/2023
Training-Weapon Control Course 2020
Firearm Competency Certificate 2021
Psira certificate grade A 2023
Training - Peace officer certificate 2023
Timeline
Reception/Access Control Specialist
Bidvest Protea Coin
06.2023 - 05.2024
Reception/Access Control Specialist
Vetus Schola
02.2021 - 06.2023
Sales Associate
Southend Stores
03.2020 - 01.2021
Cashier/Sales Associate
Benbel Hardware
01.2009 - 03.2020
No Degree - Grade 12
Emil Weder High School
Training- Security officer course (2020)
Training- Cctv Survelliance /Control Room Operate 2020/2023
Training-Weapon Control Course 2020
Firearm Competency Certificate 2021
Psira certificate grade A 2023
Training - Peace officer certificate 2023
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