Experienced Data Analyst and Project Manager with over 17 years in the Mystery Shopping and Customer Experience industry. Specializes in Automotive, Retail Audit, Retail Census, Fuels and Lubes, and Food and Beverage sectors. Highly organized and independent professional adept at coordinating tasks to ensure timely project completion. Demonstrates strong attention to detail and commitment to delivering high-quality results that drive successful business improvements within the customer experience domain.
Additional responsibilities.
System task team member (since 2023).
AI Task Team Member (2024 - Present)
Excel
Word
Powerpoint
MarketSight
Shopmetrics
Displayr
Data analysis
Data visualization and presentations
AI background and testing