Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
CustomerServiceRepresentative
Candice  Cornelissen

Candice Cornelissen

Director/Business Owner/ Freelance Human Resource Manager/Office Administrator Specialist/Forensic Pathology Officer/ Short term Insurance Specialist/ Science & Mathematics Teacher AS
Paarl,Western Cape

Summary

Self-confident, presentable, reliable, honest & a well-organized individual. In addition to this, I am a fast & enthusiastic learner with a positive outlook on life & total dedication to my work at all times. I love a challenge and never give up. I perform excellent under pressure and have the ability to interact confidently with people on all levels. All functions within job description are done effectively and efficiently. I have excellent people, communication, public relation and leadership skills. Above all this, I am extremely loyal to my superiors, colleagues & company.

Innovative HR Director (Freelance) demonstrates talent for turning around flagging operations and spearheading growth through proactive leadership. Experienced with HRIS and data-driven approaches to personnel management, benefits administration and organizational development.

Strategic leader, decision-maker and problem solver. Communicates clearly and effectively while operating with strong sense of urgency.

Maintains strong stakeholder focus and service-oriented attitude with excellent organization and interpersonal skills to excel in multi-cultural environment.

Ability to handle multiple projects simultaneously with a high degree of accuracy.

Articulate communicator accomplished in benefits administration and grievance handling.

Overview

20
20
years of professional experience
16
16
Certificates
1
1
Language
5
5
years of post-secondary education

Work History

Director - HR

Celtic Life/ Willys & Gallico Funeral Services
Paarl
02.2019 - Current
  • Maintained human resources regulatory compliance with local, state and federal laws.
  • Coordinated and engaged with leadership in planning and organizing calendars, events and activities.
  • Directed job fairs to bring in local talent for long term and seasonal positions.
  • Coordinated work activities for HR managers, specialists and recruiting agents.
  • Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
  • Liaised between multiple business divisions to improve communications.
  • Collaborated with stakeholders across organization to maintain proper flow of communication and execution of planned initiatives and projects.
  • Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
  • Structured compensation and benefits according to market conditions and budget demands.
  • Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
  • Directed hiring and onboarding programs for new employees.
  • Managed other HR staff and oversaw completion of tasks and initiatives.
  • Conducted investigations and assisted with handling employee complaints involving Affirmative Action and EEOC to promote equitable workplace.
  • Educated employees on company policy and kept employee handbook current.
  • Spearheaded shared governance and collaboration on employee relations, HR administration, collective bargaining agreements and related HR topics.
  • Evaluated human resources structure and plan for continual improvement and offered individuals professional and personal growth opportunities.
  • Processed employee claims involving performance issues and harassment.
  • Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
  • Directed job fairs to bring in local talent for long term and seasonal positions.
  • Met with employees annually for progress reviews and performance assessments.
  • Provided updates on HR policy changes to employees to satisfy compliance and state laws.
  • Coordinated work activities for HR managers, specialists and recruiting agents.
  • Developed succession plans and promotion paths for staff.
  • Fostered cross-functional relationships to connect managers and employees and improve overall efficiency.
  • Conducted company-wide town hall meetings to convey updates.
  • Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
  • Established critical strategic partnerships with several private equity agencies to provide full HR services to portfolio companies.
  • Designed robust compensation and benefits packages to attract top employees.
  • Wrote employee manual to cover company policies, disciplinary procedures, code of conduct and benefits information.
  • Performed administrative and customer service functions by responding to general employee inquiries, addressing employee relations issues and scheduling meetings.
  • Coordinated and engaged with leadership in planning and organizing calendars, events and activities.
  • Designed and implemented region-wide recruitment, behavior-based interviewing and skill matching procedure, decreasing employee turnover.
  • Short-term insurance for groupschemes
  • Administration of all claims and daily updates
  • Data processing
  • Obtain healthy clent and stakeholder relationship via effective communication

Office Administration Specialist

Departement Of Health
Paarl
01.2014 - 01.2019
  • Drawing up letters and faxes
  • Controlling of reports and statements during and after the Forensic Mortuary Process
  • Completing of chain statements for court cases
  • Receives phone calls and takes messages
  • Request and arrange Pauper Burials for families in financial constrains and unknown deceased persons
  • Liaising with different Municipalities to arrange Pauper Burials
  • Responsible for Fingerprints and results of the unknown deceased persons at Paarl facility
  • Enquire about unidentified bodies within 7 days or immediately after body was received
  • Acting Facility Manager in the absence thereof
  • Performing all tasks of the facility manager as delegated by him
  • Part of Recruitment and Selection Process
  • Short listing of applicants
  • Appointing marks to applicants according to their CV
  • Interview of selected candidates
  • Appointing marks to applicants during interview according to their performance
  • Appointing successful candidate
  • Completion of Overtime and Standby Claim Forms, leave and IOD Forms
  • Completing WCA forms
  • Supporting and advising management on proper policies and procedures to deliver excellent staff experience
  • Managing succession plans and employee relations
  • Labour relations
  • Personnel management
  • Effective communication with regards to employment regulations, policies and procedures
  • Handling of complaints
  • Maintain confidential filing
  • Assisting line manager with all functions
  • Personnel Training
  • Finance & Supply Chain Management:
  • Knowledge of the PFMA
  • Sound Knowledge of the Treasury Regulations
  • Knowledge of Public Finance
  • Knowledge of Logis
  • Banking of funds
  • Appointed as a cashier by Head of Department of Health
  • Monthly Statistics:
  • Bodies received
  • Postmortem completion
  • Handing over of bodies to Undertakers
  • Vehicles Used
  • Kilometers travelled for body collection
  • Unidentified Bodies
  • Unknown Corpses
  • Pauper Burials
  • Response Time
  • Leave Taken, etc
  • Autopsies
  • View and Grants
  • Cases opened
  • Days on standby
  • Leave taken
  • Stock & Stores:
  • Dissecting, cleaning materials and stationary storerooms
  • Issued stock to staff members and ensure that all stock is signed for:
  • Forensic Officers on Standby weekly (body bags, gloves, dissecting equipment and airtime for their standby phone)
  • Issued cleaning materials to our General Assistant
  • Stock taking on a monthly basis
  • Kept record of all stock in stores on a spreadsheet as well as hard copy
  • Kept record of all receipt of stock handed over to staff
  • Archives
  • File dockets in archives as needed
  • Assets
  • Signed off Assets that were moved to other facilities
  • Vehicles:
  • Compilation of files for all GG Vehicles and facilities with members of the Region (Created files myself as well as Spreadsheet for all info regarding Drivers and Vehicles)
  • Verifying of Log Sheets
  • Compilation of Log Sheets for the Control Transport Officer
  • Issuing of Trip Authorities to members of Paarl facility
  • Issuing of vehicle and keys to designated drivers
  • Record keeping of Services on GG Vehicles
  • Taking GG Vehicles for services
  • Arranging repairs on GG Vehicles
  • Taking GG Vehicles for repairs
  • Collection of Licenses
  • Requesting of Licenses from GMT
  • Collection of new vehicles at GMT
  • Allocating of vehicles within the Region
  • Safety
  • Health and Safety:
  • Health and Safety Course done
  • Ensure laboratory Safety
  • Inform the Pathologist of cases that are a health risk for all who’s handling the body, i.e
  • Deadly diseases, viruses
  • Keep my work area clean and safe for myself and colleagues
  • Make sure equipment is in a working order
  • Do all my functions according to the Health and Safety Policy and Standard Operating Procedures
  • No deviations from the SOP’s
  • Report faulty and broken equipment
  • I request stock from the stores to assist with my daily tasks
  • Report health and safety risks to the OHS Representative, immediate supervisor and/or Facility Manager
  • Completing WCA forms for injuries on duty
  • Reporting incidents in the Occurrence Book
  • Reporting injuries to the OHS representative, immediate supervisor and/ or facility manager
  • Give ideas and suggestions on how to keep safe in the laboratory
  • Taking Health and Safety as my own responsibility
  • Assist Investigating officers visiting our laboratory with their protective clothing
  • Keep unauthorized people out of areas they aren’t authorized to go
  • Exercise may right to a safe work environment
  • Administration duties:
  • Answering telephones
  • Handling of enquiries pertaining to cases
  • Customer Service
  • Making copies
  • Sending of faxes
  • Receiving of faxes
  • Dealing with Clients and Stakeholders
  • Sending out letters to Investigating Officers regarding the outcome of their cases
  • Writing of Affidavits for Court
  • Safekeeping of confidential documentation
  • Filing dockets of closed cases
  • Typing of Reports
  • Typing of Post Mortem Reports making use of a Dictaphone
  • Typing of Histological Reports
  • Typing of Bones Reports
  • Typing of documentation with regards to Medico- Legal Enquiries
  • Typing of Scene attendance reports
  • Keeping track of laboratory reports
  • Transporting blood and histology samples to laboratory

Forensic Officer

Department of Health Forensic Pathology Service
Paarl
08.2007 - 01.2017
  • Operational:
  • Ensuring a safe work environment
  • Reporting of injuries
  • Recovery of, storage and processing of deceased information, exhibits and property of incident scenes
  • Collection and dispatching of exhibits eg
  • Blood for alcohol analysis at the Forensic Chemistry lab in Woodstock and DNA analysis at the SAPS Biology Unit in Delft and Ballistics Unit in Somerset West
  • Safekeeping of projectiles for Ballistic analysis in a safe, lockable place until collected by investigators
  • Assisting with training for new members on the collection, dissection and identification of bodies
  • Taking fingerprints of unknown deceased persons on a SAPS 91(a) and sending it to Paarl Local Criminal Record Center (LCRC) and Pretoria
  • Dissecting of corpses
  • Performing Specialized Dissecting Techniques; Removal of the Spinal Cord, Neck Dissection, Murder-Rape Cases and Removal of the Pituitary Gland- Hypophysis
  • Removing and weighing of organs
  • Suturing of corpses
  • Washing the Bodies after autopsies
  • Cleaning of lab equipment
  • Reporting of faulty and broken equipment
  • Maintenance of laundry- counting and packing it away on its dedicated area
  • Collecting bodies on crime scenes
  • Performing Death Scene Investigation
  • Transporting of corpses to the facility
  • Safeguarding of corpses and store in a cooling fridge
  • Assist the Pathologist with taking of samples from corpses, eg
  • Blood, Histology, Toxicology and Sexual Assault Kits
  • Assist the Pathologist with Rapid Tests within the Dissecting Room: HIV Tests, Pregnancy Tests and Drug Screen Tests
  • Managing and administering the personnel within the dissecting department
  • Photographing of crime scenes
  • Photographing of deceased persons
  • Assisting neighboring facilities with dissections
  • Conducting and maintaining Lab
  • Assisting the Forensic Pathologist with autopsies through performing specialized dissecting techniques and all laboratory related duties; in order to include or exclude a suspect and determine the cause of death
  • Delivering Expert Witness Testimony regarding evidence in court and working hand- in- hand with all other stakeholders to serve the Public
  • Efficient support to my manager and all relevant Parties
  • Administrative:
  • Ensuring Office Security
  • Frontline Receptionist and switchboard operator (Keeping the reception area neat and welcoming)
  • Identify call needs and transferring calls to correct extensions
  • Taking messages
  • Handling enquiries
  • Data Controlling of my own cases and colleagues
  • Ensure that all information is on the FPS System
  • Ensure that all information is in the Registers
  • Ensure that all information is correct
  • Obtain case numbers
  • Enquiries concerning case numbers
  • Prioritizing work as Urgent and Important or Both
  • Receive, send, and sort e-mails
  • Process & type documents in relation to functional activities
  • Ensure an effective flow of information and documentation
  • Receive & dispatch files, as well as file documents in applicable files
  • Take minutes during staff meetings, & process thereafter
  • Typing Minutes and Agendas
  • Control access to all files & documentation, as well as ensure safekeeping thereof
  • File identification of deceased documentation
  • Numerical and alphabetical filing
  • Interview bereaved family members and relatives
  • Dispose of property to next of kin in the prescribed manner
  • Hand over deceased person’s necessary documentation to funeral undertakers and next of kin
  • Maintain “Dead-Line” system ensuring documents are dealt with effectively before date of expiry
  • Liaise with Public and other Stakeholders
  • Admin Review of dockets
  • Compiling of Standby List
  • Case Capturing on the FPS system
  • Scheduling shifts on the FPS System
  • Assign doctors to cases on the FPS System
  • Scanning of dockets on Livelik
  • Processing data on Livelink
  • Recording information on Livelink
  • Human

Science and Mathematics Teacher AS

Department Of Education William Lloyd Primary
Paarl, Cape Town , South Africa
2004.01 - 2007.03

* Coordinated and collaborated with other faculty members during lesson plan development.
* Communicated with students and parents regarding academic progress, assignments, and behavior.
* Encouraged student interest in Science, Technology, Engineering, and Mathematics (STEM) and participation in middle and high school national science competitions.
* Demonstrated positive and effective classroom management skills.
* Planned, prepared, and taught lesson plans, giving students individual support.
* Collaborated with other teachers to integrate science into other curricula.
* Cultivated positive relationships with students, parents and staff to optimize instruction and support learning outcomes.
* Supported student comprehension of scientific principles through individualized instruction.
* Delivered interactive lessons to help students comprehend complex concepts.
* Provided individualized feedback to support student learning and development.
* Used exams and standardized assessment tools to measure student progress.
* Utilized diverse instructional approaches to accommodate different learning styles.
* Assessed and evaluated student performance through use of standardized testing.
* Established and maintained professional relationships with students, staff, parents and community members.
* Supported students in development of skills and strategies to become independent and successful learners.
* Promoted culture of inclusion, respect and collaboration in classroom.
* Produced engaging lesson plans and activities to help students master learning objectives.
* Encouraged students to take active role in learning and academic success.

Education

Entrepeneurship & Business Management Personnel Training Computer Practice - Human Resource Management

Boland College

Personnel training Computer Practice Labour Relations - undefined

Boland College

High School Certificate - Mathematics,Physical Science, Biology,Geography

Klein Nederburg Secondary School
Paarl
01.1997 - 12.2001

Diploma - Human Resources Management

Boland College
Paarl
01.2011 - 1 2013

Bsc. - Education/ Biodiversity & Conservation Biology

University of The Western Cape
Cape Town South Africa
01.2004 - 1 2006

Skills

Skills obtained through my studies, previous and work environmentProject ManagementManagerial SkillsStrategic PlanningCustomer ServiceEffective Office PracticeEfficient and Effective expenditure of Government FundsBudgetingTelephone EtiquettePublic RelationsHuman Resource ManagementLeadership SkillsConflict ManagementMeeting ProceduresBinding Business CommunicationPlanning and organizing SkillsEffective Business LanguageSummarizing and elaborating of informationExcellent people, written and verbal communication skillsExtensive Laboratory SkillsDisciplined, ability to work under pressurePunctuality, Emotional stabilityAttention to detailAnalytical thinker/ skillsKnowledge obtained through studiesPlanning SkillsAnalytical SkillsBasic CommunicationProblem SolvingInterpersonal Relations and Social interactionOrganizational CommunicationConducting InterviewsEfficient Business LanguageSummarizing and Elaborating informationDifferent business LettersMeeting DocumentationReportsVerbal CommunicationMeeting CommunicationConcise CommunicationOralEmployment Related CommunicationProof reading and EditingCommunication cycle and Listening SkillsCourses Attended & completed successfully (certificates attached)LivelinkExcelWordPowerpointMajor Incident Medical Management SupportBasic Xhosa- Reading, writing and pronunciationPhotographyForensic Officer Training and Crime Scene Attendance4X4 Basic off-road driving & RecoveryClient CareInterpersonal SkillsFPS System (computer)Health and SafetyExpert Witness TestimonyWorkshops AttendedMass Disaster Plan for Paarl and West Coast Winelands RegionPolicy and Legislation (COIDA)Occupational Health and SafetyLogisBehavioral Investigative and Geographic AnalysisHIV/ AIDS AwarenessTime and Self- ManagementSuicide Prevention in SAPSSkeletal remainsLeadership RolesActing Facility Manager at Forensic Pathology Lab PaarlTraining new members at Forensic Pathology Lab Paarl (Autopsies, Collection of Corpses, Identification Process, Hand over of bodies to Undertakers, Statistics, Basic Administration)Long TermExpand my knowledge and take on new challenges Do all tasks with determination and be fully equipped to make informed decisions

Certification

Microsoft Word 2021 (Advance)

Additional Information

  • Marital Status :Single
  • Drivers License : Yes
  • Dependants: One

Timeline

Director - HR

Celtic Life/ Willys & Gallico Funeral Services
02.2019 - Current

Office Administration Specialist

Departement Of Health
01.2014 - 01.2019

Diploma - Human Resources Management

Boland College
01.2011 - 1 2013

Forensic Officer

Department of Health Forensic Pathology Service
08.2007 - 01.2017

Science and Mathematics Teacher AS

Department Of Education William Lloyd Primary
2004.01 - 2007.03

Bsc. - Education/ Biodiversity & Conservation Biology

University of The Western Cape
01.2004 - 1 2006

High School Certificate - Mathematics,Physical Science, Biology,Geography

Klein Nederburg Secondary School
01.1997 - 12.2001

Entrepeneurship & Business Management Personnel Training Computer Practice - Human Resource Management

Boland College

Personnel training Computer Practice Labour Relations - undefined

Boland College
Candice CornelissenDirector/Business Owner/ Freelance Human Resource Manager/Office Administrator Specialist/Forensic Pathology Officer/ Short term Insurance Specialist/ Science & Mathematics Teacher AS