Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
CustomerServiceRepresentative
Candice  Cornelissen

Candice Cornelissen

Director/Business Owner/ Freelance Human Resource Manager/Office Administrator Specialist/Forensic Pathology Officer/ Short term Insurance Specialist/ Science & Mathematics Teacher AS
Paarl,Western Cape

Summary

Self-confident, presentable, reliable, honest & a well-organized individual. In addition to this, I am a fast & enthusiastic learner with a positive outlook on life & total dedication to my work at all times. I love a challenge and never give up. I perform excellent under pressure and have the ability to interact confidently with people on all levels. All functions within job description are done effectively and efficiently. I have excellent people, communication, public relation and leadership skills. Above all this, I am extremely loyal to my superiors, colleagues & company.

Innovative HR Director (Freelance) demonstrates talent for turning around flagging operations and spearheading growth through proactive leadership. Experienced with HRIS and data-driven approaches to personnel management, benefits administration and organizational development.

Strategic leader, decision-maker and problem solver. Communicates clearly and effectively while operating with strong sense of urgency.

Maintains strong stakeholder focus and service-oriented attitude with excellent organization and interpersonal skills to excel in multi-cultural environment.

Ability to handle multiple projects simultaneously with a high degree of accuracy.

Articulate communicator accomplished in benefits administration and grievance handling.

Overview

20
20
years of professional experience
16
16
Certificates
1
1
Language
5
5
years of post-secondary education

Work History

Director - HR

Celtic Life/ Willys & Gallico Funeral Services
Paarl
02.2019 - Current
  • Maintained human resources regulatory compliance with local, state and federal laws.
  • Coordinated and engaged with leadership in planning and organizing calendars, events and activities.
  • Directed job fairs to bring in local talent for long term and seasonal positions.
  • Coordinated work activities for HR managers, specialists and recruiting agents.
  • Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
  • Liaised between multiple business divisions to improve communications.
  • Collaborated with stakeholders across organization to maintain proper flow of communication and execution of planned initiatives and projects.
  • Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
  • Structured compensation and benefits according to market conditions and budget demands.
  • Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
  • Directed hiring and onboarding programs for new employees.
  • Managed other HR staff and oversaw completion of tasks and initiatives.
  • Conducted investigations and assisted with handling employee complaints involving Affirmative Action and EEOC to promote equitable workplace.
  • Educated employees on company policy and kept employee handbook current.
  • Spearheaded shared governance and collaboration on employee relations, HR administration, collective bargaining agreements and related HR topics.
  • Evaluated human resources structure and plan for continual improvement and offered individuals professional and personal growth opportunities.
  • Processed employee claims involving performance issues and harassment.
  • Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
  • Directed job fairs to bring in local talent for long term and seasonal positions.
  • Met with employees annually for progress reviews and performance assessments.
  • Provided updates on HR policy changes to employees to satisfy compliance and state laws.
  • Coordinated work activities for HR managers, specialists and recruiting agents.
  • Developed succession plans and promotion paths for staff.
  • Fostered cross-functional relationships to connect managers and employees and improve overall efficiency.
  • Conducted company-wide town hall meetings to convey updates.
  • Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
  • Established critical strategic partnerships with several private equity agencies to provide full HR services to portfolio companies.
  • Designed robust compensation and benefits packages to attract top employees.
  • Wrote employee manual to cover company policies, disciplinary procedures, code of conduct and benefits information.
  • Performed administrative and customer service functions by responding to general employee inquiries, addressing employee relations issues and scheduling meetings.
  • Coordinated and engaged with leadership in planning and organizing calendars, events and activities.
  • Designed and implemented region-wide recruitment, behavior-based interviewing and skill matching procedure, decreasing employee turnover.
  • Short-term insurance for groupschemes
  • Administration of all claims and daily updates
  • Data processing
  • Obtain healthy clent and stakeholder relationship via effective communication

Office Administration Specialist

Departement Of Health
Paarl
01.2014 - 01.2019
  • Drawing up letters and faxes
  • Controlling of reports and statements during and after the Forensic Mortuary Process
  • Completing of chain statements for court cases
  • Receives phone calls and takes messages
  • Request and arrange Pauper Burials for families in financial constrains and unknown deceased persons
  • Liaising with different Municipalities to arrange Pauper Burials
  • Responsible for Fingerprints and results of the unknown deceased persons at Paarl facility
  • Enquire about unidentified bodies within 7 days or immediately after body was received
  • Acting Facility Manager in the absence thereof
  • Performing all tasks of the facility manager as delegated by him
  • Part of Recruitment and Selection Process
  • Short listing of applicants
  • Appointing marks to applicants according to their CV
  • Interview of selected candidates
  • Appointing marks to applicants during interview according to their performance
  • Appointing successful candidate
  • Completion of Overtime and Standby Claim Forms, leave and IOD Forms
  • Completing WCA forms
  • Supporting and advising management on proper policies and procedures to deliver excellent staff experience
  • Managing succession plans and employee relations
  • Labour relations
  • Personnel management
  • Effective communication with regards to employment regulations, policies and procedures
  • Handling of complaints
  • Maintain confidential filing
  • Assisting line manager with all functions
  • Personnel Training
  • Finance & Supply Chain Management:
  • Knowledge of the PFMA
  • Sound Knowledge of the Treasury Regulations
  • Knowledge of Public Finance
  • Knowledge of Logis
  • Banking of funds
  • Appointed as a cashier by Head of Department of Health
  • Monthly Statistics:
  • Bodies received
  • Postmortem completion
  • Handing over of bodies to Undertakers
  • Vehicles Used
  • Kilometers travelled for body collection
  • Unidentified Bodies
  • Unknown Corpses
  • Pauper Burials
  • Response Time
  • Leave Taken, etc
  • Autopsies
  • View and Grants
  • Cases opened
  • Days on standby
  • Leave taken
  • Stock & Stores:
  • Dissecting, cleaning materials and stationary storerooms
  • Issued stock to staff members and ensure that all stock is signed for:
  • Forensic Officers on Standby weekly (body bags, gloves, dissecting equipment and airtime for their standby phone)
  • Issued cleaning materials to our General Assistant
  • Stock taking on a monthly basis
  • Kept record of all stock in stores on a spreadsheet as well as hard copy
  • Kept record of all receipt of stock handed over to staff
  • Archives
  • File dockets in archives as needed
  • Assets
  • Signed off Assets that were moved to other facilities
  • Vehicles:
  • Compilation of files for all GG Vehicles and facilities with members of the Region (Created files myself as well as Spreadsheet for all info regarding Drivers and Vehicles)
  • Verifying of Log Sheets
  • Compilation of Log Sheets for the Control Transport Officer
  • Issuing of Trip Authorities to members of Paarl facility
  • Issuing of vehicle and keys to designated drivers
  • Record keeping of Services on GG Vehicles
  • Taking GG Vehicles for services
  • Arranging repairs on GG Vehicles
  • Taking GG Vehicles for repairs
  • Collection of Licenses
  • Requesting of Licenses from GMT
  • Collection of new vehicles at GMT
  • Allocating of vehicles within the Region
  • Safety
  • Health and Safety:
  • Health and Safety Course done
  • Ensure laboratory Safety
  • Inform the Pathologist of cases that are a health risk for all who’s handling the body, i.e
  • Deadly diseases, viruses
  • Keep my work area clean and safe for myself and colleagues
  • Make sure equipment is in a working order
  • Do all my functions according to the Health and Safety Policy and Standard Operating Procedures
  • No deviations from the SOP’s
  • Report faulty and broken equipment
  • I request stock from the stores to assist with my daily tasks
  • Report health and safety risks to the OHS Representative, immediate supervisor and/or Facility Manager
  • Completing WCA forms for injuries on duty
  • Reporting incidents in the Occurrence Book
  • Reporting injuries to the OHS representative, immediate supervisor and/ or facility manager
  • Give ideas and suggestions on how to keep safe in the laboratory
  • Taking Health and Safety as my own responsibility
  • Assist Investigating officers visiting our laboratory with their protective clothing
  • Keep unauthorized people out of areas they aren’t authorized to go
  • Exercise may right to a safe work environment
  • Administration duties:
  • Answering telephones
  • Handling of enquiries pertaining to cases
  • Customer Service
  • Making copies
  • Sending of faxes
  • Receiving of faxes
  • Dealing with Clients and Stakeholders
  • Sending out letters to Investigating Officers regarding the outcome of their cases
  • Writing of Affidavits for Court
  • Safekeeping of confidential documentation
  • Filing dockets of closed cases
  • Typing of Reports
  • Typing of Post Mortem Reports making use of a Dictaphone
  • Typing of Histological Reports
  • Typing of Bones Reports
  • Typing of documentation with regards to Medico- Legal Enquiries
  • Typing of Scene attendance reports
  • Keeping track of laboratory reports
  • Transporting blood and histology samples to laboratory

Forensic Officer

Department of Health Forensic Pathology Service
Paarl
08.2007 - 01.2017
  • Operational:
  • Ensuring a safe work environment
  • Reporting of injuries
  • Recovery of, storage and processing of deceased information, exhibits and property of incident scenes
  • Collection and dispatching of exhibits eg
  • Blood for alcohol analysis at the Forensic Chemistry lab in Woodstock and DNA analysis at the SAPS Biology Unit in Delft and Ballistics Unit in Somerset West
  • Safekeeping of projectiles for Ballistic analysis in a safe, lockable place until collected by investigators
  • Assisting with training for new members on the collection, dissection and identification of bodies
  • Taking fingerprints of unknown deceased persons on a SAPS 91(a) and sending it to Paarl Local Criminal Record Center (LCRC) and Pretoria
  • Dissecting of corpses
  • Performing Specialized Dissecting Techniques; Removal of the Spinal Cord, Neck Dissection, Murder-Rape Cases and Removal of the Pituitary Gland- Hypophysis
  • Removing and weighing of organs
  • Suturing of corpses
  • Washing the Bodies after autopsies
  • Cleaning of lab equipment
  • Reporting of faulty and broken equipment
  • Maintenance of laundry- counting and packing it away on its dedicated area
  • Collecting bodies on crime scenes
  • Performing Death Scene Investigation
  • Transporting of corpses to the facility
  • Safeguarding of corpses and store in a cooling fridge
  • Assist the Pathologist with taking of samples from corpses, eg
  • Blood, Histology, Toxicology and Sexual Assault Kits
  • Assist the Pathologist with Rapid Tests within the Dissecting Room: HIV Tests, Pregnancy Tests and Drug Screen Tests
  • Managing and administering the personnel within the dissecting department
  • Photographing of crime scenes
  • Photographing of deceased persons
  • Assisting neighboring facilities with dissections
  • Conducting and maintaining Lab
  • Assisting the Forensic Pathologist with autopsies through performing specialized dissecting techniques and all laboratory related duties; in order to include or exclude a suspect and determine the cause of death
  • Delivering Expert Witness Testimony regarding evidence in court and working hand- in- hand with all other stakeholders to serve the Public
  • Efficient support to my manager and all relevant Parties
  • Administrative:
  • Ensuring Office Security
  • Frontline Receptionist and switchboard operator (Keeping the reception area neat and welcoming)
  • Identify call needs and transferring calls to correct extensions
  • Taking messages
  • Handling enquiries
  • Data Controlling of my own cases and colleagues
  • Ensure that all information is on the FPS System
  • Ensure that all information is in the Registers
  • Ensure that all information is correct
  • Obtain case numbers
  • Enquiries concerning case numbers
  • Prioritizing work as Urgent and Important or Both
  • Receive, send, and sort e-mails
  • Process & type documents in relation to functional activities
  • Ensure an effective flow of information and documentation
  • Receive & dispatch files, as well as file documents in applicable files
  • Take minutes during staff meetings, & process thereafter
  • Typing Minutes and Agendas
  • Control access to all files & documentation, as well as ensure safekeeping thereof
  • File identification of deceased documentation
  • Numerical and alphabetical filing
  • Interview bereaved family members and relatives
  • Dispose of property to next of kin in the prescribed manner
  • Hand over deceased person’s necessary documentation to funeral undertakers and next of kin
  • Maintain “Dead-Line” system ensuring documents are dealt with effectively before date of expiry
  • Liaise with Public and other Stakeholders
  • Admin Review of dockets
  • Compiling of Standby List
  • Case Capturing on the FPS system
  • Scheduling shifts on the FPS System
  • Assign doctors to cases on the FPS System
  • Scanning of dockets on Livelik
  • Processing data on Livelink
  • Recording information on Livelink
  • Human

Science and Mathematics Teacher AS

Department Of Education William Lloyd Primary
Paarl, Cape Town , South Africa
2004.01 - 2007.03

* Coordinated and collaborated with other faculty members during lesson plan development.
* Communicated with students and parents regarding academic progress, assignments, and behavior.
* Encouraged student interest in Science, Technology, Engineering, and Mathematics (STEM) and participation in middle and high school national science competitions.
* Demonstrated positive and effective classroom management skills.
* Planned, prepared, and taught lesson plans, giving students individual support.
* Collaborated with other teachers to integrate science into other curricula.
* Cultivated positive relationships with students, parents and staff to optimize instruction and support learning outcomes.
* Supported student comprehension of scientific principles through individualized instruction.
* Delivered interactive lessons to help students comprehend complex concepts.
* Provided individualized feedback to support student learning and development.
* Used exams and standardized assessment tools to measure student progress.
* Utilized diverse instructional approaches to accommodate different learning styles.
* Assessed and evaluated student performance through use of standardized testing.
* Established and maintained professional relationships with students, staff, parents and community members.
* Supported students in development of skills and strategies to become independent and successful learners.
* Promoted culture of inclusion, respect and collaboration in classroom.
* Produced engaging lesson plans and activities to help students master learning objectives.
* Encouraged students to take active role in learning and academic success.

Education

Entrepeneurship & Business Management Personnel Training Computer Practice - Human Resource Management

Boland College

Personnel training Computer Practice Labour Relations - undefined

Boland College

High School Certificate - Mathematics,Physical Science, Biology,Geography

Klein Nederburg Secondary School
Paarl
01.1997 - 12.2001

Diploma - Human Resources Management

Boland College
Paarl
01.2011 - 1 2013

Bsc. - Education/ Biodiversity & Conservation Biology

University of The Western Cape
Cape Town South Africa
01.2004 - 1 2006

Skills

Skills obtained through my studies, previous and work environmentundefined

Certification

Microsoft Word 2021 (Advance)

Additional Information

  • Marital Status :Single
  • Drivers License : Yes
  • Dependants: One

Timeline

Director - HR

Celtic Life/ Willys & Gallico Funeral Services
02.2019 - Current

Office Administration Specialist

Departement Of Health
01.2014 - 01.2019

Diploma - Human Resources Management

Boland College
01.2011 - 1 2013

Forensic Officer

Department of Health Forensic Pathology Service
08.2007 - 01.2017

Science and Mathematics Teacher AS

Department Of Education William Lloyd Primary
2004.01 - 2007.03

Bsc. - Education/ Biodiversity & Conservation Biology

University of The Western Cape
01.2004 - 1 2006

High School Certificate - Mathematics,Physical Science, Biology,Geography

Klein Nederburg Secondary School
01.1997 - 12.2001

Entrepeneurship & Business Management Personnel Training Computer Practice - Human Resource Management

Boland College

Personnel training Computer Practice Labour Relations - undefined

Boland College
Candice CornelissenDirector/Business Owner/ Freelance Human Resource Manager/Office Administrator Specialist/Forensic Pathology Officer/ Short term Insurance Specialist/ Science & Mathematics Teacher AS