CAMRYN LE ROUX
JOHANNESBURG
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
Motor Claims Specialist
CIB(Pty)Ltd
12.2024 - Current
- Managed a high volume of claims effectively by prioritizing tasks and maintaining excellent organizational skills.
- Maintained accurate records by diligently updating claim files and ensuring all required documentation was submitted in a timely manner.
- Provided exceptional customer service during stressful situations by offering empathy and support while resolving issues efficiently.
- Settled complex claims fairly by applying critical thinking, negotiation skills, and detailed knowledge of insurance policies.
- Analyzed claim documents to ensure accuracy and compliance, mitigating risk of financial loss.
- Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
Motor Salvage Coordinator
CIB(Pty)Ltd
02.2022 - 12.2024
- Creating and Managing of Motor Salvage registers
- Creating Reports for Brokers
- Updating Stolen vehicle registers
- Tending to Salvage Queries
- Monitoring the Write -off Process
- Preparing Documents for Processing
- Payment of Supplier invoices in line with turn-around times
- Following up on all outstanding documents
- Drafting of Salvage Invoices
Claims Administrator
CIB(Pty)Ltd
12.2021 - 02.2022
- Registering of new motor vehicle claims
- Appoint assessors on motor vehicle claims
- Payment of assessor invoices in line with turn-around times
- Answer calls and refer queries from brokers and clients
Education
RE5 Regulatory Examination - Representatives in All Categories of FSP'S
Moonstone Business School of Excellence
04.2001 -
Class of Business - Short Term Insurance Commercial And Personal Lines
Moonstone Business School of Excellence
04.2001 -
Higher National Diploma - Financial Accounting
CTU Training Solutions
01.2019 - 10.2021
National Senior Certificate - Matric
Hoërskool Voortrekker
Skills
Ability to function independently and under pressure
Problem-solving
Time management
Teamwork skills
Multitasking
Decision-making
Reliability
Certification
Microsoft Office 365 Certification
Timeline
Motor Claims Specialist
CIB(Pty)Ltd
12.2024 - Current
Motor Salvage Coordinator
CIB(Pty)Ltd
02.2022 - 12.2024
Claims Administrator
CIB(Pty)Ltd
12.2021 - 02.2022
Higher National Diploma - Financial Accounting
CTU Training Solutions
01.2019 - 10.2021
RE5 Regulatory Examination - Representatives in All Categories of FSP'S
Moonstone Business School of Excellence
04.2001 -
Class of Business - Short Term Insurance Commercial And Personal Lines
Moonstone Business School of Excellence
04.2001 -
National Senior Certificate - Matric
Hoërskool Voortrekker
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