Camilla Nolwazi Xingwana
Aspiring UI Client Service Officer
Virginia,FS
Summary
Experienced with managing client relationships and resolving complex issues. Proven ability to work collaboratively with teams and adapt to changing needs, ensuring seamless service delivery. Possesses excellent communication and problem-solving skills, valued for reliability and results-oriented approach.
Overview
4
4
years of professional experience
Work History
Care Worker
Goldfields Healthcare
05.2022 - 08.2025
- Provided emotional support and companionship to patients, building trust and improving overall wellbeing.
- Implemented strategies for managing challenging behaviors in patients with dementia or other cognitive impairments.
- Following strict protocols to maintain patient safety.
- Monitored patient health, reporting any changes or concerns to healthcare professionals promptly.
- Managed clients'' personal hygiene routines including bathing, dressing, grooming tasks alongside maintaining a respectful demeanor.
- Assisted patients with daily living activities, promoting independence and quality of life.
- Maintained detailed records of patient care, documenting progress and areas requiring further attention from healthcare professionals.
- Enhanced patient well-being by providing personalized care and support tailored to individual needs.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Supported the development of self-care skills in individuals recovering from illness or injury through guided practice programs.
- Aided clients during transfers between beds, chairs or other positions ensuring proper body mechanics were utilized to prevent injuries.
- Fostered a safe, comfortable environment for patients by maintaining clean and organized living spaces.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Business Partner
Lunga Design and Print
03.2021 - 05.2022
- Provided exceptional customer service to clients, addressing their needs promptly while maintaining a professional demeanor.
- Managed strategic partnership initiatives to drive measurable outcomes and deeper relationships with cross-functional teams.
- Played a crucial role in company growth by identifying new market opportunities and developing comprehensive strategies.
- I was in charge of the embroidery department.
- Networked with other professionals and organizations to expand contacts and opportunities.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Interacted well with customers to build connections and nurture relationships.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Field Worker
Census Department
01.2022 - 03.2022
- Visit households to collect demographic data.
- Conduct interviews.
- Teach the community about the census and why it's conducted.
- Record data using tablets.
- Respecting and keeping people's information confidential and private.
- Work well in teams and report to the supervisor.
Education
Health Care
South African Academy of Health
Welkom, South Africa06-2019
Matric
Marematlou Secondary School
Virginia, South Africa01-2012
Skills
Telephone skills
Strong empathy
Batho Pele Principled
Professionalism and etiquette
Patience
Time management skills
Clear communication skills
Teamwork
Problem-solving skills
Computer skills
Customer service
Problem-solving
Customer service excellence
Calm and professional under pressure
Fast learner
Timeline
Care Worker
Goldfields Healthcare
05.2022 - 08.2025
Field Worker
Census Department
01.2022 - 03.2022
Business Partner
Lunga Design and Print
03.2021 - 05.2022
Health Care
South African Academy of Health
Matric
Marematlou Secondary School