Cameron Mason Wyngaard
Jnr Assistant Purser - Guest Services Officer
Cape Town
Summary
Detail-oriented professional with a strong work ethic in guest relations and customer support. Proven ability to enhance guest experiences and resolve inquiries promptly.
Overview
2
2
Languages
12
12
years of professional experience
Work History
Junior Assistant Purser
Princess Cruises
08.2024 - Current
- Collaborated with departments to enhance guest experiences during cruise vacations.
- Handled currency exchange requests efficiently, ensuring guests had access to local currencies while visiting ports of call.
- Organized guest documentation, ensuring accuracy and timely processing during embarkation and disembarkation procedures.
- Resolved guest inquiries, delivering timely information about ship amenities, services, and activities.
- Assisted in financial management tasks, supporting efficient operations of purser's office.
Optometrist Assistant
Spec-Savers
05.2023 - 07.2024
- Ensured quality patient care by assisting optometrist with pre-testing, diagnostic testing, and contact lens fittings.
- Enhanced patient experience through effective scheduling of appointments and proactive follow-up communications.
- Collaborated with team members to provide comprehensive support for optometrist during busy clinic hours or special events like vision screenings at local schools.
- Coordinated with team members to support optometrist during busy clinic hours and special events, such as vision screenings at local schools.
Beauty Sales Associate
MAC Cosmetics
08.2014 - 11.2022
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Guided clients in selecting beauty products by providing tailored information and recommendations.
- Maintained a clean, organized work area which facilitated efficient client interactions and helped to maintain a professional store image.
- Organized and maintained work area to enhance client interactions and uphold professional store image.
- Led staff training sessions on new product launches and sales techniques to elevate team capabilities.
Education
High School Diploma -
Tuscany Glen High School
Cape Town, South AfricaDiploma - Teaching English To Speakers of Other Languages
TEFL Academy
Cape Town, South Africa11.2026
Diploma - IT Network Security
Coursera - Junior Achievements Scholarship Program
Cape Town, South Africa01.2024
Skills
Customer service and support
Guest relations
Sales experience
Problem-solving abilities
Strong work ethic
Timeline
Junior Assistant Purser
Princess Cruises
08.2024 - Current
Optometrist Assistant
Spec-Savers
05.2023 - 07.2024
Beauty Sales Associate
MAC Cosmetics
08.2014 - 11.2022
High School Diploma -
Tuscany Glen High School
Diploma - Teaching English To Speakers of Other Languages
TEFL Academy
Diploma - IT Network Security
Coursera - Junior Achievements Scholarship Program