Cameron Mason Wyngaard
Jnr Assistant Purser - Guest Services Officer
Cape Town
Summary
Detail-oriented professional with a strong work ethic in guest relations and customer support. Proven ability to enhance guest experiences and resolve inquiries promptly.
Overview
2
2
Languages
12
12
years of professional experience
Work History
Junior Assistant Purser
Princess Cruises
Cape Town, South Africa
08.2024 - Current
- Collaborated with departments to enhance guest experiences during cruise vacations.
- Handled currency exchange requests efficiently, ensuring guests had access to local currencies while visiting ports of call.
- Organized guest documentation, ensuring accuracy and timely processing during embarkation and disembarkation procedures.
- Resolved guest inquiries, delivering timely information about ship amenities, services, and activities.
- Assisted in financial management tasks, supporting efficient operations of purser's office.
Optometrist Assistant
Spec-Savers
Cape Town, South Africa
05.2023 - 07.2024
- Ensured quality patient care by assisting optometrist with pre-testing, diagnostic testing, and contact lens fittings.
- Enhanced patient experience through effective scheduling of appointments and proactive follow-up communications.
- Collaborated with team members to provide comprehensive support for optometrist during busy clinic hours or special events like vision screenings at local schools.
- Coordinated with team members to support optometrist during busy clinic hours and special events, such as vision screenings at local schools.
Beauty Sales Associate
MAC Cosmetics
Cape Town, South Africa
08.2014 - 11.2022
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Guided clients in selecting beauty products by providing tailored information and recommendations.
- Maintained a clean, organized work area which facilitated efficient client interactions and helped to maintain a professional store image.
- Organized and maintained work area to enhance client interactions and uphold professional store image.
- Led staff training sessions on new product launches and sales techniques to elevate team capabilities.
Education
High School Diploma -
Tuscany Glen High School
Cape Town, South AfricaDiploma - Teaching English To Speakers of Other Languages
TEFL Academy
Cape Town, South Africa11.2026
Diploma - IT Network Security
Coursera - Junior Achievements Scholarship Program
Cape Town, South Africa01.2024
Skills
Customer service and support
Guest relations
Sales experience
Problem-solving abilities
Strong work ethic
Timeline
Junior Assistant Purser
Princess Cruises
08.2024 - Current
Optometrist Assistant
Spec-Savers
05.2023 - 07.2024
Beauty Sales Associate
MAC Cosmetics
08.2014 - 11.2022
High School Diploma -
Tuscany Glen High School
Diploma - Teaching English To Speakers of Other Languages
TEFL Academy
Diploma - IT Network Security
Coursera - Junior Achievements Scholarship Program