Cameron Lloyd Keller

Cape Town

Summary

Experienced IT and CCTV technician skilled in system setup, troubleshooting, and network configuration. Proficient in resolving technical issues and providing clear, professional support to end-users.

Overview

years of professional experience

Certification

Work History

Software Technician

Val De Vie Estate Home Owners Association

04.2022 - Current

Maintain a variety of security systems
Commission new equipment
Manage a team of installation technicians
Provide IT support to colleagues in my department
Worked with Genetec Security Desk, JVA fence monitoring, Impro access control, Microsoft 365, Linux, Mac OS, windows Bosch Video Management Software and Papercut printers
Worked closely with the HR team to facilitate a seamless onboarding experience for new employees.

IT Technician

The Cutting Edge Group

11.2019 - 04.2022

Set up and configured hardware, software, networks, printers, and scanners to ensure seamless operation.
Managed user accounts within Active Directory and Exchange Server environments.
Delivered technical support to users through phone and remote access tools.
Diagnosed and resolved hardware issues, including component replacements when needed.
Developed clear and concise documentation for common IT tasks and troubleshooting procedures.

Receptionist/Office Administrator

Capital Rescue

01.2018 - 05.2019

Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Performed data entry tasks into various computer systems accurately and promptly.
Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.

Skills

Proficient in using MS Office Suite and Google Workspace for professional tasks
Experienced with Windows, macOS, and Linux operating systems, including installation and maintenance
Strong expertise in computer hardware installation, troubleshooting, and maintenance
Skilled in configuring and managing networking devices such as Wi-Fi routers, and Ubiquiti UniFi systems
Competent in system optimization and technical documentation to ensure streamlined operations
Familiar with ticketing systems for effective issue tracking and resolution in service desk environments

Reliable and able to work independently or collaboratively to achieve organizational goals
Possesses strong attention to detail, ensuring accuracy in technical tasks and documentation
Ambitious, hardworking, and capable of thriving under pressure while prioritizing tasks effectively
Demonstrates honesty, integrity, and the ability to maintain confidentiality in professional settings
Friendly and customer-focused, delivering exceptional support and service experiences

Spoken and Written Language

English (C2)
Afrikaans (B1)

Certification

Impro Access Portal Level 1 - Cabling and Hardware Installation
Impro Access Portal Level 2 - Software Configuration
Impro Access Portal Level 3 - 3rd Party Product Integration
CompTIA A+ ce Certification
Code 8, 0 Restrictions, 03/26/18
National Senior Certificate

Hobbies and Interests

Enjoy playing FPS and racing games, particularly the competitive aspects that challenge strategy, reflexes, and precision.
Avid Formula 1 follower, passionate about the on-track action, technical advancements, and strategic nuances.
Building, upgrading, and troubleshooting computer hardware.
Managing my home IT network and media server, experimenting with network configurations, virtualization, and system optimization.

References

References available upon request.

Timeline