Cameron Coleman

In charge of site and workers. Dealing with crew ship engineers and transport owners to make sure the offloading goes as smooth as possible and reach the destination on time without any issues.

• Ensured compliance with industry regulations and company policies while serving clients'' best interests.
• Streamlined client onboarding process, ensuring smooth transition to our financial management services.
• Worked closely with insurance providers to assess suitable coverage options tailored to individual client requirements for risk management purposes.
• Implemented risk management strategies for clients, protecting their assets from market volatility.

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.

• Enhanced customer satisfaction by addressing and resolving complex issues in a timely manner.
• Interacted with team members across departments to research and resolve customer issues.
• Responded to all client inquiries and asked appropriate questions to facilitate resolution.
• Provided suggestions for process, application or documentation improvement.
• Create synergy and build relationships with internal stakeholders by participating in collaboration meetings and adhering to standard operating procedures.
• Ensure work completed to plan, progress reviewed, and corrective action taken by monitoring activities, reviewing action plans and taking corrective action.