Cally Galloway

Although my title is Business Architect, my duties and role are more in line with a Product Owner and a Product Manager.

• Engaged with business partners at various levels of hierarchy to understand business strategy and identify various outcomes.
• Prioritised new features based on the business strategic objectives as well as data reviews and customer feedback.
• Created and collaborated on roadmap creation for the product features.
• Partnered with stakeholders to build business cases and created portfolio proposals to achieve outcomes.
• Evaluated diverse organizational systems to identify workflow, communication and resource utilization issues.
• Assessed and understood the impact of new features to other systems within the Discovery Insure eco system.
• Playing the role of the Product Owner within the agile team.
• Collaborating and managing the output of various software related teams such as the design, software development, testing and product teams.
• Full team line management of direct reports.
• Recruitment of new team members when required.

• Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
• Built library of models and reusable knowledge-base assets to produce consistent and streamlined business intelligence results.
• Worked closely with stakeholders across numerous business units to develop product requirements.
• Elicit and understand stakeholder requirements at a high level and detailed level.
• Assist with the end to end development process – from the initial requirements, design, acceptance criteria, development, testing, release and production support.
• Create specification documents, use cases and user stories for developers to reference, as well as release notes for testing and / or product support teams.
• Understand the technical requirements for each functional solution i.e what integration points are required and documenting them accordingly.

• Oversaw entire product deployments from vision and creation to rollout and delivery.
• Owned and prioritized product backlog.
• Managed implementation of new features by outlining plans and specifications such as how, where and when each component would work.
• Coordinated with software developers to create custom applications and trackers to achieve client goals.
• Created wireframes and prototypes of software solutions using prototyping tools.
• Focused on building critical features up front in order to identify constraints and technical challenges.
• Suggested enhancements to product design that would improve user experience.
• Ensured that the technical solution provides the correct functional solution.
• Collaboration and monitoring of the outputs of other teams such as the design, software development, or software testing teams.

• Communicated product direction both upward and downward within the company structure.
• Managing and driving product vision from concept to delivery.
• Gather and understand client / stakeholder needs and requirements.
• Creating and maintaining the product backlog and participate in agile ceremonies.
• Collaborating across various teams such as Art, Product Design, Development, QA and Deployment to manage and guide feature and functional system requirements.
• Tracking of return on investment for products launched.
• General team/people/line management such as daily work management, regular one on one catch ups, conducting performance reviews, creating career progression plans, identifying training and upskilling gaps, performance management when required etc.

• Took the client briefs in the form of requirements elicitation sessions to understand the client business needs and requirements.
• Collaborated with the design, web development teams according to the specific project needs throughout the software development lifecycle.
• Created and kept track of project timelines and budget.
• Liaising with clients and all relevant stakeholders throughout the project lifecycle.
• Project reflection - identifying possible wins and losses after the project is complete

• Interacting and meeting with external clients to understand their business needs and digital requirements.
• Understanding, monitoring, and managing external clients service level agreements budgets for any digital work required.
• Monthly reporting on clients’ digital websites using Google Analytics and AdWords data.
• Taking client briefs for any website/campaign adjustments.
• Managing the ongoing maintenance, enhancements, and improvements for clients’ digital websites.

As an intern, my main responsibility was to learn as much as possible, assist the team where possible. I interacted with clients to discuss their digital marketing needs for their business and assist with regular client communication.