Callum Gerber
Cape Town
Summary
I am an enthusiastic and self motivated working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative. I am able to work well under pressure and adhere to strict deadlines. Dedicated with experience in achieving tangible results and cross-team collaboration. Proactive and excited to partner with like-minded individuals to achieve goals.
Overview
2
2
years of professional experience
Work History
Salesperson
Adventure Rider
08.2024 - Current
- Provided personalized service to build relationships with customers
- Assisted customers in selecting appropriate products or services for their needs
- Maintained accurate records of customer interactions and transactions
- Produced sales documents, finalized deals and filed records
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases
- Resolved customer complaints promptly and efficiently
- Educated customers about products and services offered by the company
- Developed key customer relationships to increase sales
- Generated new business opportunities through cold calling campaigns
- Greeted and assisted customers to foster positive experiences
- Completed day-to-day duties accurately and efficiently
- Managed inventory and supplies to ensure materials were available when needed
- Organized products and liaised with courier services as well as different clients to receive the requested products
- Inventory management
- Online management
- Online marketing and advertisement
- Resolved customer complaints regarding sales and service
- Maintained high service delivery quality and efficiency by monitoring service writer and technician performance
- Utilized parts management software for inventory tracking and order processing
- Maintaining and building relationships with existing and new dealerships / clients
- Managed customer inquiries and complaints regarding parts availability and pricing
- Performed scheduled inventory audits per to verify accuracy and product availability
- Monitored inventory levels of parts and materials, ensuring they were sufficient to meet customer demand
- Conducted regular audits of parts inventory to ensure accuracy
- Created and sent price quotes to potential customers
- Answered customer questions to maintain high satisfaction levels
Workshop Coordinator
Swift Motorcycle Rentals
07.2023 - 03.2024
- Liaising with drivers on a daily basis to ensure the motorcycles are kept in safe and good working order and also insuring that renters adhere to contractual obligations
- Liaising with suppliers to ensure maintenance schedules are adhere to and motorcycles are in a good condition according to road regulations
- Inventory management
Education
Matric - Civil Technology, Engineering Graphics and Design
Frans Du Toit
Phalaborwa, Limpopo12.2021
Skills
- Team coordination
- Polite and friendly
- Attention to Detail & Accuracy
- Great communication & interpersonal skills
- Operational Flexibility
- Time management & efficiency
- Code 10 Drivers license
- Advanced skills in Auto-desk Auto-CAD
- Customer service & relationship management
- Sales & Business Development
- Inventory & supply chain management
- Problem-solving & conflict resolution
- Product Knowledge & Advising
- Administrative & organizational skills
- Marketing & Online Sales
- Order Processing & Fulfillment
- Professionalism & Work Ethics
- Workplace Technology Use
- Cold calling
Languages
English
Afrikaans
Timeline
Salesperson
Adventure Rider
08.2024 - Current
Workshop Coordinator
Swift Motorcycle Rentals
07.2023 - 03.2024
Matric - Civil Technology, Engineering Graphics and Design
Frans Du Toit
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