Caleb Keaton Pillay
ID- 0307035296085
Midrand
Summary
Dedicated retail and service professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
Work History
Manager
Legends Barber
03.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Improved marketing to attract new customers and promote business.
- Inventory management, optimizing stock levels, and reducing waste.
- Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
- Defined clear targets and objectives and communicated to other team members.
- Payment management system
Admin Clerk
Kaizen MSD
10.2022 - 01.2023
- Entered data into system and updated customer contacts with information to keep records current.
- Supported human resources initiatives with new employee onboarding, benefits administration, and recordkeeping tasks.
- Managing office inventory and working with vendors to ensure the regular supply of office materials
- Setting up appointments, scheduling meetings, distributing reports and managing the correspondence between the office and external bodies
- Updating Age analysis daily, weekly and monthly
- Attending staff meeting on budgets , collections and targets.
- Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.
- Enhanced office productivity by managing incoming calls, emails, and appointments for staff members.
Junior Intern
Forge Homes
01.2022 - 03.2022
- Enhanced team productivity by streamlining communication and project management processes.
- Provided customer service, resolving client issues efficiently and effectively.
- Identifying areas of opportunity within existing workflows and suggesting solutions for improvement.
- Drafted correspondence for internal and external communications.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy.
- Negotiated with vendors to secure more favorable terms, resulting in cost savings for office expenses.
- Implemented new email management strategy, reducing clutter and improving communication efficiency.
- Led transition to paperless office, reducing operational costs and environmental impact.
Education
Comptia A+ - IT
Torque IT
Woodmead, South Africa 04.2001 -
Diploma in Mechanical Engineering - Engineering Mechanics
AIE INSTITUTE OF EXCELLENCE
Midrand, South Africa 04.2001 -
High School Diploma -
Pinnacle College Kyalami
Kyalami 04.2001 -
Skills
Team Leadership
Operations Management
Time Management
Sales management
Sales Techniques
Innovation management
Problem-solving abilities
MS Office
Customer Service
Multitasking
Computer Skills
Team Collaboration
Reliability
Hiring and Training
Staff Training
Timeline
Manager
Legends Barber
03.2023 - Current
Admin Clerk
Kaizen MSD
10.2022 - 01.2023
Junior Intern
Forge Homes
01.2022 - 03.2022
Comptia A+ - IT
Torque IT
04.2001 -
Diploma in Mechanical Engineering - Engineering Mechanics
AIE INSTITUTE OF EXCELLENCE
04.2001 -
High School Diploma -
Pinnacle College Kyalami
04.2001 -
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