Traveling
Caleb Pharell
Waiter / Barista
Cape Town
Summary
Dynamic and customer-focused food service professional with a proven track record at Bidvest Catering Services. Expert in efficient organization and time management, enhancing table turnover and guest satisfaction. Recognized for exceptional service and teamwork, consistently delivering a pleasant dining experience while maintaining high standards of cleanliness and allergy awareness.
Professional server with substantial background in hospitality. Known for strong team collaboration and adaptability to changing needs. Skilled in customer service, order accuracy, and efficient table management. Dependable and focused on delivering exceptional dining experiences.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
1
1
Language
Work History
Food Waiter
Bidvest Food Services
Cape Town
03.2024 - Current
- Increased table turnover rate by promptly taking orders, serving food, and addressing any customer concerns.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
- Improved overall efficiency by assisting coworkers during peak hours or as needed to maintain smooth operations.
- Consistently received positive feedback from customers regarding both food quality and level of service provided.
- Supported needs of 250 - person wait staff who attended to specific needs of countless customers daily for sit-down restaurant with social relevancy and intentionality.
Trainee Waiter
Grand Hotel Sun International
Cape Town
02.2023 - 01.2024
- Handled guest complaints gracefully, resolving issues quickly to maintain a pleasant dining experience.
- Accurately recorded food and beverage orders, ensuring clear communication with kitchen staff for order accuracy.
- Contributed to team success by assisting fellow waitstaff during busy periods or when shortstaffed.
Education
High School Diploma -
Kasselsvlei C.H.S
Cape Town, South Africa 01.2023 - 01.2024
Skills
Professional appearance
Table setting
Allergy awareness
Customer service focus
Efficient organization
Cleanliness
Customer service
Time management
Interests
Fitness
Exploring
Timeline
Food Waiter
Bidvest Food Services
03.2024 - Current
Trainee Waiter
Grand Hotel Sun International
02.2023 - 01.2024
High School Diploma -
Kasselsvlei C.H.S
01.2023 - 01.2024
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