Assistant Manager
Sunbrite Steelwool and Fibres
01.2025 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Oversaw daily operations to maintain store cleanliness and organization.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
- Improved operational efficiency by adopting new technology for inventory management.
