Caleb De Vos
Johannesburg
Summary
Experienced Pawn Shop Assistant skilled in stock management and customer relations. Proficient in accurate transaction handling and loan negotiations, contributing to operational efficiency. Strong communication and problem-solving abilities foster positive customer experiences. Committed to delivering reliable service while maintaining high standards of professionalism and trust, ensuring satisfaction and loyalty.
Overview
2
2
Languages
8
8
years of professional experience
Work History
Junior Meter reader and site support clerk
Supply Logic
Johannesburg
05.2026 - Current
- Accurately read and recorded meter readings for both gas and electricity usage across various residential properties.
- Read and interpreted readings of various residences and establishments, recording accurate numbers.
- Contributed to the accuracy of utility billing by verifying customer details and meter serial numbers during visits.
- Resolved minor customer complaints on-site, offering solutions and advice to prevent future meter reading issues.
- Responded to customer questions regarding meter readings and deescalated complex situations with professionalism and calmness to establish positive communications.
- Disconnected utility services for customers ending contracts and vacating premises, conducting meter readings for last day.
- Examined meters, detected malfunctions and signs of corrosion and reported issues to maintenance teams for repair.
- Assessed meters to distinguish cracks and other issues, repairing problems on spot and testing repairs to establish proper functionality.
- Examined meters, comparing past utility bills to detect discrepancies and inconsistencies.
- Examined meters to detect unauthorised changes, reporting disputes to management.
- Performed field checks to distinguish inoperative devices and request replacements.
- Noted and addressed customers' queries, complaints or concerns, cultivating positive brand image and loyalty.
- Maintained products in good condition by adjusting temperature gauges to recommended storage temperatures.
- Removed spoilt products and repositioned old inventory to encourage consumption through stock rotation.
- Welcomed customers warmly upon arrival, ensuring a friendly atmosphere. to access meter readings from inside of homes or establishments.
- Transferred daily collected data on database to enable tracking history and accurate records.
Site Clerk
F & A Civils
Johannesburg, South Africa
07.2025 - 01.2026
- Supervised construction site operations, maintaining strict adherence to safety regulations and project timelines.
- Enforced site safety rules, minimising work-related accidents and injuries.
- Ensured teams followed company policies and safety regulations by closely monitoring all operations.
- Conducted daily briefings for team members to outline tasks and address potential safety hazards.
- Maintained comprehensive records of construction progress, personnel, and incident reports for project documentation.
- Managed materials inventory, liaising with suppliers to guarantee timely delivery and minimise project delays.
- Ensured construction stayed within schedule by closely monitoring operations, communicating delays promptly.
- Provided regular progress updates to stakeholders, maintaining transparent communication throughout the project lifecycle.
- Organised requested materials into folders, files, or boxes for efficient transport.
Pawn Shop Assistant
Bargain Zone/ Discovery
Johannesburg, South Africa
01.2019 - 12.2021
- Examined items for quality and functionality, assisted in negotiating loan amounts, prepared signing agreements, managed loans of pawned items, and sold pawned items to support shop operations
- Managed transactions with accuracy to achieve smooth reconciliations
- Accurate in money handling and payment processing
- Provided attentive service to customers, addressing needs and inquiries promptly
- Enhanced customer relationships by addressing inquiries and resolving issues promptly
- Delivers positive and professional service to different people of different backgrounds
- Managed inventory levels by tracking stock movement and ensuring product availability
- Executed opening and closing procedures, ensuring efficient daily operations and compliance with shop protocols
- Communicated effectively with team members and customers to facilitate collaboration
- Trustworthy with 1 year of practical experience and a dedicated work ethic, self-motivated to consistently provide first-class results in line with targets and deadlines
- The above position was on a part-time basis, namely after school, on weekends and school holidays
Education
NVQ Level 3 - Leanership
Business Beyond Boundaries
Johannesburg, GP01-2026
Grade 12 -
Lantern School of Excellence
Roodepoort12-2022
End User Computing (NQF 3) -
Business Beyond Boundaries
Johannesburg03-2026
Diploma of Higher Education - Sound Engineering
Academy of Sound Engineering
Johannesburg01-2024
Skills
- Meter inspection techniques
- Data entry
- Inventory management
- Stock Management
- Cash handling
- Money handling
- Health compliance
- Fieldwork adaptability
- Customer service
- Customer support
- Customer interaction
- Customer engagement
- Communication skills
- Effective communication
- Confident communicator
- Team collaboration
- Time management
- Professionalism
- Self-motivation
- Operational procedures
- Technical communication
- Computer literate
- Product knowledge
- Self-motivation
Languages
English
Afrikaans
Custom
- Kick Boxing
- Gaming
Timeline
Junior Meter reader and site support clerk
Supply Logic
05.2026 - Current
Site Clerk
F & A Civils
07.2025 - 01.2026
Pawn Shop Assistant
Bargain Zone/ Discovery
01.2019 - 12.2021
NVQ Level 3 - Leanership
Business Beyond Boundaries
Grade 12 -
Lantern School of Excellence
End User Computing (NQF 3) -
Business Beyond Boundaries
Diploma of Higher Education - Sound Engineering
Academy of Sound Engineering