Caitlin Steyn
Reservations Finance Consultant
Summary
Meticulous Finance Consultant with experience in strategic marketing, financial analysis and client relations. Results-orientated, friendly and works well under pressure. Proficient Finance Consultant with knowledge of wide range of financial strategies. Possess strong business expansion, interpersonal communication and research skills. Successful experience encouraging and guiding individuals or teams on risks and solutions.
Overview
6
6
years of professional experience
1
1
Language
Work History
Reservation Finance Consultant
SANParks Groenkloof (Transfer)
01.2019
- To allocate all payments to reservations, To receive payments of cancelled bookings and to re-instate the bookings to allocate money, Reconcile financial transactions on the reservation system, Assist with Mygate queries, Release forex payments on FNB online, Pulling of the bank statement, Investigate unidentified payments, Log refunds (local and international), Split and joint and reversal of cancellations and modification fees, Administration of the rejection lists of refunds, Assist satellite offices with transfer and reversals, Assist the parks the parks with payment and refund queries, Ensure that the shifts are closed and banked, To administer journal on unallocated bank payments, Handling of debits on unallocated i.e. RD cheques, Assist with credit card disputes, commissions and conseccionaires, Cancelling of bookings, Investigate refund queries on Great Plains
Sheet Street (The Bridge)
1 2010 - 1 2011
- Merchandising, Assisting of customers, Cashier, answering of phones
Receptionist
Addo Elephant National Park
01.2012 - 01.2018
- Answering of telephone, Give tourists information about the greater Addo, SANParks as a whole and the Eastern Cape, Planning, organizing and coordinating functions and reservations, Attend to tourists queries and special requests, Game drives cash up, Procurement of office equipment and other requirements (fuel), Managing register of lost property and visitor book, General Administration work, general filling, Monthly registers, vehicle logbooks, fuel consumption, making orders, Assist with Housekeeping and transportation, Planning of work schedules for various employees, Being on call outside normal working hours to assist with any emerging crisis affecting visitors and staff
Internship
Addo Elephant National Park
01.2012 - 06.2012
- Answering of telephone, Give tourists information about the greater Addo, SANParks as a whole and the Eastern Cape, Attend to tourists queries and special requests, Game drives cash up, Gate cash up, Managing register of lost property, Doing stats on daily basis, Receive payments for accommodation, and day visitors
Education
National Diploma - Tourism Management -
Nelson Mandela Metropolitan University
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Sanctor Senior Secondary School
Skills
Financial statement analysis
Insurance Planning
Relationship Management
Profitability analysis
Cash Flow Management
Credit analysis
Strategic financial planning
Service Marketing
Sales expertise
International Finance
Teamwork and Collaboration
Microsoft Excel
Time Management
Client Confidentiality
Problem-solving abilities
Excellent Communication
Computerprogrammes
Ms Office Word, Ms Excel, Ms Power Point, Ms Access, Ms Networks
Otherexperience
- Room seeker Training
- Refund Training
- Management Training
- Customer Service Training
- First Aid Training
- Volunteering for the 2010 FIFA World Cup (06/11/10 - 07/??/10)
- Volunteering for the Engine Cycling (04/12/09)
Statement
I solemnly declare that the information rendered above is correct in every aspect
Alternativenumber
0794776991
Personal Information
- Health Status: Excellent
- Date of Birth: 08/16/90
- Gender: Female
- Driving License: Code 8
References
- Vuyani Dial, HSM Manager, Mountain Zebra National Park, 048 881 2427
- Dawid Momberg, HSM Manager, Ebb & Flow National Park, 082 902 7141
- Rosslee Wagenaar, HSM Manager, Addo Elephant National Park, 079 813 5138
Timeline
Reservation Finance Consultant
SANParks Groenkloof (Transfer)
01.2019
Receptionist
Addo Elephant National Park
01.2012 - 01.2018
Internship
Addo Elephant National Park
01.2012 - 06.2012
Sheet Street (The Bridge)
1 2010 - 1 2011
National Diploma - Tourism Management -
Nelson Mandela Metropolitan University
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Sanctor Senior Secondary School
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