Summary
Overview
Work History
Education
Skills
Timeline
Generic
Caitlin  Beck

Caitlin Beck

Curriculum Vitae
Durban

Summary

Energetic,confident and enthusiastic individual with dynamic customer service and conflict resolution skills. Poised, personable and dedicated to team-driven environment. With much focus to customer care, active listening and a welcoming attitude, I am confidently able to grow alongside the cabin crew.

Overview

3
3
years of professional experience
1
1
Language

Work History

Customer Service Representative

CCI Call Centre
07.2023 - 12.2023
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Responded proactively and positively to rapid change.

Educational Assistant

Baraccuda Primary School
11.2021 - 03.2022
  • Facilitated small group instruction targeted toward specific skill gaps or areas needing improvement based on identified student needs.
  • Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.

Educator Assistant

Roseland Primary School
02.2021 - 06.2021

Increased student participation with engaging activities and group projects that promoted collaboration and teamwork. Assisted lead teacher in managing classroom behavior, ensuring a safe and supportive learning environment for all students.

Education

Higher Certificate of Human Resources Management - Human Resources Management

Mancosa
Durban
04.2001 -

Skills

Active Listening

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Timeline

Customer Service Representative

CCI Call Centre
07.2023 - 12.2023

Educational Assistant

Baraccuda Primary School
11.2021 - 03.2022

Educator Assistant

Roseland Primary School
02.2021 - 06.2021

Higher Certificate of Human Resources Management - Human Resources Management

Mancosa
04.2001 -
Caitlin BeckCurriculum Vitae