Hockey
Cailin Kezia Wantza
Higher Certificate Professional Cookery And Pastry
Centurion
Summary
Dynamic and results-oriented professional with experience at Pichana Restaurant, adept in high-volume dining and food preparation safety. Demonstrated ability to enhance customer satisfaction through effective teamwork and food and beverage pairings. Skilled in menu presentation and maintaining high standards of cleanliness, contributing to significant improvements in service quality and operational efficiency.
Overview
2
2
Languages
Work History
Server
Pichana Restaurant
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Baker Intern
George's Bread & Co
- Operated and maintained bakery equipment, including ovens and mixers.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Produced consistently high-quality baked goods for customers.
- Contributed to team success by training new employees on baking techniques, safety protocols, and equipment operation.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
Chef Intern
Indaba Hotel
- Continuously improved knife skills through daily practice and professional development opportunities provided by the internship program.
- Participated in weekly meetings with the culinary team to review performance metrics, discuss areas of improvement, and brainstorm innovative solutions for common challenges faced within the industry.
- Enhanced customer satisfaction by creating visually appealing and delicious dishes.
- Maintained accurate inventory records of all supplies, assisting in cost control measures for the establishment.
- Exhibited strong teamwork by providing assistance to other kitchen staff as needed during busy service times.
- Supported front-of-house staff by expediting orders efficiently, leading to an increase in overall customer satisfaction ratings.
- Assisted head chef in menu planning, incorporating seasonal ingredients for optimal freshness and taste.
- Mastered various culinary techniques, resulting in the timely preparation of high-quality meals.
- Upheld high standards of cleanliness and sanitation at all times to ensure compliance with food safety regulations and maintain an exceptional dining experience for guests.
- Collaborated with fellow interns and staff to maintain a clean and organized workspace, promoting a positive work environment.
- Ensured proper portioning of ingredients, minimizing waste and maximizing profitability for the restaurant.
- Developed strong multitasking abilities to manage multiple orders simultaneously, ensuring prompt service.
- Conducted regular equipment maintenance checks, identifying potential issues before they became costly repairs or malfunctions during service hours.
- Completed comprehensive food safety training courses, maintaining compliance with all health department regulations.
- Cleaned kitchen counters, refrigerators, and freezers.
- Checked expiration dates, rotated food, and removed any items that were no longer usable.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Maintained food safety and sanitation standards.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Followed strict standards for food handling and safety, minimizing risks to customers.
Education
Higher Certificate In Pastry - Hospitality Management
Swiss Hotel School
Ferndale Johannesburg 10.2022
Computer Skills - Computer Information Systems
Damelin
Springs Gauteng 09.2019
Matric - Matric
High School John Vorster
Nigel Gauteng 12.2018
Skills
Menu presentation
Cash Handling
High-volume dining
Food and beverage pairings
Wine service
Food spoilage prevention
Ordering procedures
Menu memorization
Table setting knowledge
Beverage preparation
Food station setup
Stocking and replenishing
Food preparation and safety
Guest seating arrangements
Dining area maintenance
Food running
Front-of-house display creation
Daily specials memorization
Interests
Ice skating
Traveling
Timeline
Server
Pichana Restaurant
Baker Intern
George's Bread & Co
Chef Intern
Indaba Hotel
Higher Certificate In Pastry - Hospitality Management
Swiss Hotel School
Computer Skills - Computer Information Systems
Damelin
Matric - Matric
High School John Vorster