Summary
Overview
Work History
Education
Skills
Timeline
Generic
Byron Delcarme

Byron Delcarme

Matric Certificate
Ocean View ,Fish Hoek

Summary

To Whom It May Concern

I’m Byron Delcarme and I’m seeking any available vacancies.

I have worked closely with health care professionals and medical editors to provide the best possible information to a consumer audience of patients. I have also helped physicians to use their medical content to write user-friendly and easily comprehensible text.

I realize you don’t have any posted openings now, but I wanted to introduce myself and express my interest in the event a position becomes available in the future.

Thank you for your consideration.

Overview

11
11
years of professional experience

Work History

Call Center Agent

Medscheme
01.2020 - 12.2023
  • Obtains client information by answering telephone calls; verifying information.
  • Determines eligibility by comparing client information to requirements.
  • Establishes policies by entering client information; confirming pricing.
  • Informs clients by explaining procedures; answering questions; providing information.
  • Maintains communication equipment by reporting problems.
  • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures, Answering switchboard, taking messages

Assistant: Administration Bonitas

Medscheme
02.2018 - 02.2020
  • Reply to email, telephone or face to face enquiries
  • Answer telephone calls and pass them on
  • Providing administrative support to ensure efficient operation of the office.
  • Supports managers and employees through a variety of tasks related to organization and communication.
  • Taking calls once the call center get busy
  • Booking of rooms arranging interviews
  • Linking of documentation and refer it to the appropriate parties
  • provide general administrative and clerical support including mailing, scanning, faxing and copying to management

Call Center Agent

Medscheme
07.2017 - 12.2017
  • Obtains client information by answering telephone calls; verifying information.
  • Determines eligibility by comparing client information to requirements.
  • Establishes policies by entering client information; confirming pricing.
  • Informs clients by explaining procedures; answering questions; providing information.
  • Maintains communication equipment by reporting problems.
  • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures, Answering switchboard, taking messages

Data Capturer

Hill Star Panel Beaters
01.2017 - 03.2017
  • Perform accounting and clerical functions to support supervisors.
  • Record business transactions and key daily worksheets to the general ledger system.
  • Input type vouchers, invoices, checks, account statements, reports, and other records.
  • Work with adding machines, calculators, databases and bank accounts

Merchandiser-Replenisher

Woolworths Group
03.2015 - 11.2015

Cashier

  • Attending to operations
  • Payments processing
  • Interacting with clients
  • Accountable for payments made via EFT Visa Cards

Merchandising

  • Attending to stock rotation
  • Attend to replenishing of stock
  • Ensuring all health and safety within your work area
  • Ensure all administration is completed according to company procedure
  • Agreeing on time scale and delivery notes

Admin Assistant

Food Lovers Market
11.2014 - 02.2015
  • Answering phones
  • Taking memos
  • Maintaining files
  • Handling of suppliers invoicing
  • Receiving and directing visitors, word processing, creating spread sheet and presentations, and filing.

Sales Agent Representative

Radiant Marketing
08.2014 - 10.2014

DUTIES:

  • opening account for customers
  • Attending to all paper work
  • promotional activities
  • organizing events and product exhibitions
  • Aiming to achieve monthly or annual targets.

Junior Bookkeeper

South African National Defence Force
06.2013 - 06.2013

· Attending to all emails and filing

· Attending to invoices

· Ensuring figures are correct

· Attending to budget for the month

· Receiving Documentation form various companies and singing them off

Education

High School Diploma -

False Bay College
Fish Hoek, South Africa
04.2001 -

Skills

    [Product or Service] expertise

    Appointment Setting

    Training and mentoring

    Customer communications

    System Documentation

    Technical Support

    Customer Education

    Problem-solving skills

    Team Development

    Telemarketing expertise

    Resolving issues

    Documentation And Reporting

    CallSelect communication systems

    Product Recommendations

    Account updating

    Timeline

    Call Center Agent

    Medscheme
    01.2020 - 12.2023

    Assistant: Administration Bonitas

    Medscheme
    02.2018 - 02.2020

    Call Center Agent

    Medscheme
    07.2017 - 12.2017

    Data Capturer

    Hill Star Panel Beaters
    01.2017 - 03.2017

    Merchandiser-Replenisher

    Woolworths Group
    03.2015 - 11.2015

    Admin Assistant

    Food Lovers Market
    11.2014 - 02.2015

    Sales Agent Representative

    Radiant Marketing
    08.2014 - 10.2014

    Junior Bookkeeper

    South African National Defence Force
    06.2013 - 06.2013

    High School Diploma -

    False Bay College
    04.2001 -
    Byron DelcarmeMatric Certificate