Byron Charles
Senior Security Solutions Consultant / Telecomunications Network Planner
Pretoria
Summary
Dynamic and detail-oriented individual with experience in planning and coordinating various Telecommunication projects. Highly adept at creating and implementing effective plans. Skilled in developing and maintaining client relationships. Demonstrated history of delivering projects on time and within budget.
Overview
19
19
years of professional experience
1
1
Language
Work History
Senior Security Consultant
Brinant Group
01.2025 - Current
- Developed tailored security solutions for clients, resulting in improved protection and reduced vulnerabilities.
Telecomunications Planner
KC Pinnacle Projects
11.2024 - 01.2025
- Successfully managed multiple high-priority projects simultaneously while maintaining strict deadlines.
- Presented progress reports regularly to senior management during project updates meetings.
- Engaged in both long and short-term project planning, strategizing for on-time, high-quality deliverables.
- Created, printed, and modified drawings in AutoCAD and Revit.
- Created designs and blueprints using auto CAD and ARC GIS according to customer specifications, timelines, and supply inventories.
Telecomunications Planner
Axio connect
07.2024 - 10.2024
- Used computer-aided design software to prepare planning documents for large unit developments reticulation of fibre infrastructure
- Ensured timely completion of tasks by diligently adhering to project schedules and meeting established deadlines.
- Participated in regular meetings with project teams to discuss progress updates, challenges faced, potential solutions, ensuring smooth coordination among all parties involved.
- Used computer-aided design software to prepare project blueprints.
Assistant Project Manager
Britelink
01.2020 - 05.2024
- Conducting of site survey and respective site plan completed in accordance with the FNO specific processes, templates and SLAs. 7 unique FNOs supported.
- Proactive project management - QuickBase CRM tool utilised for visibility, while inter-departmental relationships supported reaching of SLA targets.
- Prepared weekly status updates for senior management regarding progress on assigned projects.
- Maintained a database of relevant documents related to the project including change requests, contracts.
- Resolved project issues and conflicts between project teams in a timely manner.
- Monitored project progress, identified issues and risks, and proposed solutions.
- Visited job sites to perform work inspections, check progress and resolve project and contract issues.
- Assisted in developing project plans, objectives, and deliverables.
- Developed and maintained project documentation such as status reports and risk assessments.
- Acted as an escalation point for customer inquiries where necessary ensuring timely resolution of any issues raised.
- Ensured that tasks were completed according to established guidelines while providing feedback when needed.
- Managed multiple projects simultaneously while adhering to tight deadlines.
Acquisitions Specialist
Britelink
01.2020 - 05.2022
- Established a new branch in Port Elizabeth (Identified suitable premises for office and warehouse with adequate room for future growth).
- Developing and maintaining of relationship with FrogFoot Eastern Cape (Fibre Network Owner - FNO).
- Identified new sales opportunities to meet relevant monthly targets in Eastern Cape Province. Largest development secured, in excess of 300 units.
- Projects actively managed between relevant internal departments and FNO to ensure project was 1. financially viable and 2. a speedy turnaround to allow FNO to utilise relevant marketing to create awareness of the brand in the area.
- Utilise the awareness created through the FNO marketing campaigns, along with established relationships with managing agents and developers to secure projects.
- Relationships actively fostered with developers, resulting in proactive requests for fibre without actively perusing of the development.
- Reason for leaving: Region saturated.
Commercial Security Consultant
ADT Security
10.2011 - 02.2016
- Cold Calling, Product awareness and growth for: CCTV, Access Control, Alarm Systems, Electric Fences, Client Liaison, Team Building
Assistant Manager
Flight Centre South Africa
06.2009 - 09.2010
- Converting enquiries into revenue, Client Liaison, Servicing the existing client base and obtaining new client opportunities, Administration of confirmed bookings, Training and Development of new consultants, Assisting with monthly bookkeeping
- Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
- Helped oversee the daily operations of the store, managing staff and inventory.
- Resolved customer complaints and handled refunds and returns to promote satisfaction.
- Managed daily operations of the store, including scheduling staff, assigning tasks, and overseeing inventory control processes.
- Communicated with clients to address questions, concerns, and needs and provide quality customer service.
- Established clear communication channels between staff members to ensure smooth workflow throughout the store.
Travel Consultant
Thomson's Specialist Holiday Group
09.2006 - 02.2008
- Client Liaison, Converting enquiries into revenue, Advising potential clients to assist them in finding their ideal destination, General admin, Quoting
- Provided excellent customer service in a fast-paced environment.
- Demonstrated proficiency in Microsoft Office applications.
- Collaborated with other departments within the organization to coordinate activities related to travel planning.
- Developed and maintained strong relationships with customers to ensure repeat business.
- Analyzed client feedback to improve existing services or develop new ones.
Education
BCOM - Business
UNISA
01.2007
Skills
Staff Management
Staff Development
Business Acumen
Performance Management
Strategy Development
Process Improvement
Implementation Management
Contract Management
Change Management
Conflict & Query Resolution
Client Service & Communication
Presentations
Report Writing
Stock Management
Relationship Building
Analytical Thinking
Data Control
Strategic Planning
Task Management
Task Coordination
References
References available upon request
PERSONAL INFORMATION
- ID Number: 8407125022086
- Drivers License: Code 08
- Gender: Male
- Marital Status: Single
Timeline
Senior Security Consultant
Brinant Group
01.2025 - Current
Telecomunications Planner
KC Pinnacle Projects
11.2024 - 01.2025
Telecomunications Planner
Axio connect
07.2024 - 10.2024
Assistant Project Manager
Britelink
01.2020 - 05.2024
Acquisitions Specialist
Britelink
01.2020 - 05.2022
Commercial Security Consultant
ADT Security
10.2011 - 02.2016
Assistant Manager
Flight Centre South Africa
06.2009 - 09.2010
Travel Consultant
Thomson's Specialist Holiday Group
09.2006 - 02.2008
BCOM - Business
UNISA