Learning New things
BUYISWA MAQHEKEZA
Gender Specialist
umzimkhulu,KZN
Summary
Dynamic professional with a proven track record as a Gender Officer at Umzimkhulu Local Municipality, excelling in strategic planning and team collaboration. Successfully streamlined operations, enhancing efficiency and fostering a culture of innovation. Adept at report writing and emergency response coordination, driving impactful results through effective stakeholder engagement.
Committed public servant displays sound judgment under pressure in life-threatening and emergency scenarios and situations. Watchful and diplomatic professional preserves public safety, fights crime and prevents loss of life. Recognized for heroic acts and police duty excellence.
Knowledgeable Gender Unit with solid background in strategic planning and operational oversight. Proven ability to lead teams and execute initiatives that enhance organizational effectiveness. Demonstrated expertise in conflict resolution and resource management.
Community-oriented Officer comfortable working in high-stress situations and coordinating emergency responses. Seasoned team leader with unrelenting dedication to keeping community safe and secure. Proactive about using proper protocols while on duty and interacting with community contacts.
Experienced with leadership and strategic planning in high-stakes environments. Utilizes strong problem-solving and decision-making skills to drive operational success. Track record of effective team leadership and conflict resolution, ensuring mission objectives are met.
Professional with comprehensive experience ready for this role. Equipped with strong skills in leadership, problem-solving, and strategic planning. Known for team collaboration and adaptability, consistently delivering results. Strong communicator with focus on integrity and accountability.
Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Forward-thinking Operations Specialist bringing 13 years of expertise in Social Services for Local Government sector businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Dynamic individual with hands-on experience in Public Services and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Professional in operational management with track record of driving efficient processes and optimizing performance. Adept at implementing strategies that align with organizational goals and fostering collaborative work environments. Known for adaptability and reliability in dynamic settings, ensuring seamless team operations and goal achievement.
Overview
20
20
years of professional experience
3
3
Languages
Work History
Gender Officer
Umzimkhulu Local Municipality
Umzimkhulu, SOUTH AFRICA
04.2012 - Current
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Improved department efficiency by streamlining and implementing policies and processes.
- Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
- Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Coordinated operations with other emergency service groups.
- Utilized data-driven decision-making techniques to inform strategic planning processes and measure progress towards goals.
- Delivered high-quality training programs, enhancing employee skill sets and contributing to professional development efforts.
- Conducted thorough investigations into complex cases, leading to successful resolution of numerous high-profile incidents.
- Advocated for adoption of new technologies to improve crime detection and prevention, overseeing integration of advanced surveillance systems.
- Developed effective improvement plans in alignment with goals and specifications.
- Mentored junior officers, providing guidance and support to foster professional development and career progression.
- Resolved conflicts and disputes, verifying safety of all participants and proceeding with arrests when needed.
- Wrote detailed reports, aiding in case documentation.
- Executed assigned duties responsibly thus meeting departmental expectations consistently.
- Facilitated smooth communications between departments for better coordination.
- Collaborated with colleagues for effective teamwork.
- Conducted searches, investigating reported persons and premises for illegal activity.
- Assisted during special events and large-scale operations ensuring smooth running of activities.
- Improved team efficiency with regular training sessions.
- Actively participated in community engagement initiatives fostering good relations between the force and local residents.
- Provided customer service to improve overall visitor experience.
- Maintained high standards of personal conduct, contributing to a positive work environment.
- Liaised with community members to perform outreach and educate on crime prevention.
- Delivered top-notch service to visitors, enhancing their experience at the venue.
- Maintained impeccable uniform and equipment, representing department professionally in all interactions.
- Handled sensitive information with discretion and professionalism.
- Responded quickly to emergency situations, leading calm and effective negotiations with suspects to diffuse highly charged situations.
- Kept sensitive intelligence safe and secure from unauthorised access.
- Supported large public gatherings by stewarding and patrolling public areas.
- Defined and implemented organisational policies, rules and regulations.
- Managed public relations duties to provide positive and accurate narratives.
- Attended public speaking events to deliver presentations.
Director
Amachweba Trading Services
Umzimkhulu
01.2007 - 12.2011
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
- Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
- Optimized staff performance by designing comprehensive training programs tailored to individual needs.
- Secured key partnerships that contributed to the company''s overall growth strategy and market reach.
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Leveraged data analytics insights for informed decision-making in critical areas such as sales forecasting, budgeting, or personnel management.
- Spearheaded successful product launches that resulted in increased brand visibility and customer acquisition.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Increased company revenue by streamlining processes and implementing cost-saving measures.
- Negotiated favorable contracts with vendors for reduced costs and improved service quality.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Streamlined project delivery mechanisms, significantly reducing time to market for new initiatives.
- Boosted operational efficiency by optimizing supply chain processes.
- Led cross-functional teams to exceed benchmarks for SLA delivery, staying on top of challenging schedules with multiple competing timelines.
- Strengthened financial health with rigorous cost control measures and revenue enhancement strategies.
- Pioneered adoption of sustainable practices, leading to industry recognition and awards.
- Cultivated high-performance executive team, selecting and mentoring candidates for key leadership roles.
- Improved team morale and productivity by implementing comprehensive professional development program.
- Reinforced company's competitive position by securing intellectual property rights and fostering innovation.
- Expanded into new markets, conducting thorough market analysis and establishing key local partnerships.
- Elevated company profile in industry by spearheading comprehensive rebranding initiative.
- Enhanced data-driven decision-making by implementing advanced analytics and reporting tools.
- Fostered culture of innovation, encouraging development of cutting-edge solutions.
- Drove significant market share growth with launch of innovative product lines.
- Transformed organizational culture to embrace continuous improvement, leading by example and mentoring teams.
- Enhanced stakeholder satisfaction with timely and transparent communication strategies.
- Achieved remarkable turnaround of underperforming divisions through strategic leadership and restructuring.
- Revolutionized customer service protocols, significantly improving customer satisfaction ratings.
- Navigated company through periods of significant change, maintaining focus on long-term strategic goals.
- Optimized inventory management to minimize costs and ensure product availability.
- Secured lucrative partnerships to expand market reach, negotiating favorable terms.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Defined clear targets and objectives and communicated to other team members.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Developed detailed plans based on broad guidance and direction.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Launched quality assurance practices for each phase of development
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Administration Clerk
Department of Social Development
Umzimkhulu
01.2006 - 01.2007
- Handled incoming phone calls and answered questions from callers.
- Reduced errors in data entry tasks through diligent attention to detail and thorough verification procedures.
- Answered over 30 calls each day on multi-line telephone systems, supporting communication needs of 60staff members.
- Established and maintained standard office procedures to achieve demanding targets.
- Supported administrators by efficiently managing daily scheduling, appointment setting, and calendar organization.
- Maintained confidentiality of sensitive information with strict adherence to company policies and procedures regarding data protection.
- Improved customer satisfaction rates with prompt responses to inquiries and effective resolution of issues.
- Assisted in the preparation of detailed reports for senior management, ensuring accuracy and timeliness of information.
- Served as a reliable resource for colleagues seeking assistance with administrative tasks or office equipment troubleshooting needs.
Education
No Degree - Advanced Ms Excel
Boston Connect
Durban 04.2001 -
Associate of Arts - Occupational Health And Safety
LLTDS Training And Security Consulting
Durban 04.2001 -
Associate of Arts - ISD
GM&Associates
Pietermaritzburg, South Africa 04.2001 -
Associate of Arts - Project Management
CORD Consulting Cc
DURBAN 04.2001 -
Bachelor of Arts - National Certificate in Local Economic Development
VANTAGE
Durban 04.2001 -
High School Diploma -
CKD Training And Development And Specialist
Durban 04.2001 -
Associate of Science - Health
Rotary International
Durban 04.2001 -
High School Diploma -
IBISI SSS
UMZIMKHULU 04.2001 -
Skills
Work coordination
singing, fun talk, poetry, motorbikes and motivation
Traditional Poet as my favorate space in life share with loved ones
ID
8111080407080
Interests
Affiliations
SAMWU UNION
Additional Information
ISAMBULO CHRITIAN CHURCH OF CHRIST
Timeline
Gender Officer
Umzimkhulu Local Municipality
04.2012 - Current
Director
Amachweba Trading Services
01.2007 - 12.2011
Administration Clerk
Department of Social Development
01.2006 - 01.2007
No Degree - Advanced Ms Excel
Boston Connect
04.2001 -
Associate of Arts - Occupational Health And Safety
LLTDS Training And Security Consulting
04.2001 -
Associate of Arts - ISD
GM&Associates
04.2001 -
Associate of Arts - Project Management
CORD Consulting Cc
04.2001 -
Bachelor of Arts - National Certificate in Local Economic Development
VANTAGE
04.2001 -
High School Diploma -
CKD Training And Development And Specialist
04.2001 -
Associate of Science - Health
Rotary International
04.2001 -
High School Diploma -
IBISI SSS
04.2001 -