Busisiwe Sandra Ditumelong Rarane
Practice Manager
3298 Khoza Road, Ext 8, Vosloorus
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
3
3
years of post-secondary education
Work History
OHS Rep and Risk Assessor
Novo Construction and Suppliers
Birch Acres
01.2021 - Current
- Designing and implementing a overall risk management process for the organisation, which includes an analysis of the financial impact on the company when risks occur
- Performing a risk assessment: Analysing current risks and identifying potential risks that are affecting the company
- Performing a risk evaluation: Evaluating the company’s previous handling of risks, and comparing potential risks with criteria set out by the company such as costs and legal requirements
- Establishing the level of risk the company are willing to take
- Preparing risk management and insurance budgets
- Risk reporting tailored to the relevant audience
- (Educating the board of directors about the most significant risks to the business; ensuring business heads understand the risks that might affect their departments; ensuring individuals understand their own accountability for individual risks)
- Explaining the external risk posed by corporate governance to stakeholders
- Creating business continuity plans to limit risks
- Implementing health and safety measures, and purchasing insurance
- Conducting policy and compliance audits, which will include liaising with internal and external auditors
- Maintaining records of insurance policies and claims
- Reviewing any new major contracts or internal business proposals
- Building risk awareness amongst staff by providing support and training within the company
- Successfully maintained clean, valid driver's license and access to reliable transportation.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Medical Practice Manager
Junction Healthcare
Birch Acres
01.2013 - Current
- Trained interns and newly hired team members on office procedures and computer system.
- Developed policies and procedures for effective practice management.
- Ordered all office supplies and kept check on inventory levels.
- Promoted patient health and general wellness by coordinating and encouraging participation in health events.
- Communicated closely with patients, ensuring medical information was kept private.
- Developed close working relationships with front office and back office staff.
- Assisted with regulatory issues such as compliance.
- Handled job duties for staff members which were unavailable or out of office.
- Developed and maintained electronic record management systems to analyze and process data.
- Oversaw accounting, budgeting and financial reporting.
- Supervised team of 9 office personnel.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Produced monthly financial reports for presentation to board of directors.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
Dental Receptionist
Mokolomme and Partner
Germiston
04.2013 - 10.2013
- Scheduled, rescheduled and cancelled appointments for dental patients.
- Registered and verified patient records before triage with most up-to-date information.
- Helped patients complete necessary medical forms and documentation.
- Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
- Conducted communications and transactions with patients and visitors to foster positive experience.
- Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services.
- Completed patient referrals to other medical specialists.
- Greeted visitors and patients to determine needs, check appointments and direct accordingly.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Managed office bookkeeping with insurance billing and patient payments.
- Obtained payments from patients and scanned identification and insurance cards.
Field Marketer
Network Field Marketing
Johannesbuurg
01.2008 - 08.2012
- Initiated and provided in-store product knowledge sessions to educate store personnel and management.
- Developed distribution, pricing, shelving and merchandising strategies based on consumer research.
- Inspected merchandise for quality and arranged proper display location on floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Planned and coordinated product availability for advertising and promotion purposes.
- Verified products appeared at correct locations in proper quantities.
- Advanced sales cycle plans by maximizing placement of promotions, point of sale materials and product visibility.
- Established strong vendor relationships to maintain and support business.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Answered customer questions regarding store merchandise, department information and pricing.
- Prepared interesting and innovative visual displays to grab customer interest and promote sales.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Updated pricing and signage to complete product displays and educate customers.
- Completed inventory accounts to keep records current and promote accurate ordering.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Greeted customers and directed to requested products.
- Monitored packaging supply inventory and proactively requisitioned materials to avoid shortages.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Developed plan-o-grams and layouts that maximized sales.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Merchandiser
Combined Manufacturing Representatives
Berdfordview
10.2005 - 01.2008
- Inspected merchandise for quality and arranged proper display location on floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Planned and coordinated product availability for advertising and promotion purposes.
- Verified products appeared at correct locations in proper quantities.
- Advanced sales cycle plans by maximizing placement of promotions, point of sale materials and product visibility.
- Established strong vendor relationships to maintain and support business.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Answered customer questions regarding store merchandise, department information and pricing.
- Prepared interesting and innovative visual displays to grab customer interest and promote sales.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Updated pricing and signage to complete product displays and educate customers.
- Completed inventory accounts to keep records current and promote accurate ordering.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Greeted customers and directed to requested products.
- Monitored packaging supply inventory and proactively requisitioned materials to avoid shortages.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Developed plan-o-grams and layouts that maximized sales.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Education
Wholesale And Retail Operation - Wholesale And Retail Operation
MLG Institution
South Africa 01.2012 - 12.2012
Grade 12 - Commerce
East Rand Secondary School
Reiger Park, South Africa 01.1996 - 01.1998
ACHIEVEMENTS AND INTERNAL TRAINING - Customer Service
Pick 'n Pay
South Africa 01.2012 - 01.2012
Medical Aids coding and billing management - Billing And Coding Management
Mediswitch Altron
Midrand, South Africa 04.2013 - 04.2013
Hazard Identification & Risk Assessment (HIRA) - Occupational Health & Safety
Hazchemwise (PTY)LTD
Spartan, South Africa 10.2021 - 10.2021
OHS Representative - Occupational Health And Safety
Hazchemwise (PTY)LTD
Spartan, South Africa 07.2021 - 07.2021
Skills
OutlookOptimax software for OptometrySwitch comm software for claim management
Medis software for Optometry and Dentist
Healthbridge software for Optometry and GP
Eminance
Receptionist (Medical, dental and optometry)
Practice managementField MarketerMerchandising
Occupational Health and Safety SHE representativeHazard Identification and Risk Assessment within a workplace HIRARepairs and troubleshooting
Report writing and analysis
Equipment repair and maintenance
Data collection and reporting
Budget and report writing
Risk Identification and Mitigation
Drivers Licence
Code C1
References
1. Mr Katleho Mangisa, Regional Sales Manager, Network Field Marketing
073 470 2703
2. Mrs Patricia Tshilemba, Dentist, Mokolomme and Partner
074 901 2823
3. Dr Lukhanyo Mavuya, Director, Junction Healthcare
072 476 9316
Timeline
Hazard Identification & Risk Assessment (HIRA) - Occupational Health & Safety
Hazchemwise (PTY)LTD
10.2021 - 10.2021
OHS Representative - Occupational Health And Safety
Hazchemwise (PTY)LTD
07.2021 - 07.2021
OHS Rep and Risk Assessor
Novo Construction and Suppliers
01.2021 - Current
Dental Receptionist
Mokolomme and Partner
04.2013 - 10.2013
Medical Aids coding and billing management - Billing And Coding Management
Mediswitch Altron
04.2013 - 04.2013
Medical Practice Manager
Junction Healthcare
01.2013 - Current
Wholesale And Retail Operation - Wholesale And Retail Operation
MLG Institution
01.2012 - 12.2012
ACHIEVEMENTS AND INTERNAL TRAINING - Customer Service
Pick 'n Pay
01.2012 - 01.2012
Field Marketer
Network Field Marketing
01.2008 - 08.2012
Merchandiser
Combined Manufacturing Representatives
10.2005 - 01.2008
Grade 12 - Commerce
East Rand Secondary School
01.1996 - 01.1998