Busisiwe Maria Maseko
General Manager Restaurant
Alberton,GP
Summary
Dynamic General Manager with a proven track record at Spur Corp, excelling in operations management and team leadership. Successfully increased profitability through strategic planning and innovative solutions, while fostering strong client relationships. Expert in budget analysis and staff motivation, driving organizational growth and efficiency.
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
21
21
years of professional experience
Work History
General Manager
Spur Corp ( Panarottis , Spur )
01.2005 - Current
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed budget implementations, employee evaluations, and contract details.
- Manage the day to day running of the business
- Handle all the HR inquiries and give feedback to the shareholders.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Developed and implemented strategies to increase sales and profitability.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Formulated policies and procedures to streamline operations.
Education
Human Resources Management
Birnam Business College
Gauteng 01-2005
Skills
Operations management
Customer relationship management
Team leadership
Project management
Team building
Staff supervision
Business development
Leadership and team building
Quality management
Effective leader
Project planning
Workflow planning
Goal setting
Expense control
Schedule management
Budget analysis
Strategic planning
Staff motivation
Contract negotiations
Client relations
Time management
Training and development
Relationship building
Financial administration
Organizational development
Advertising and marketing
Risk management
Cost analysis and savings
P&L management
Business administration
Staff management
Performance evaluations
Human resources management
Labor cost controls
Timeline
General Manager
Spur Corp ( Panarottis , Spur )
01.2005 - Current
Human Resources Management
Birnam Business College