Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Busisiwe C Magagula

Human Capital Professional
Centurion

Summary

Motivated and passionate Human Capital professional with 10 years of experience. Expertise in consulting and partnering across the HC value chain. Adaptable, flexible, and results-driven with excellent communication, interpersonal, and leadership skills. Committed to achieving and exceeding business objectives in line with HC strategy, while fostering a collaborative team environment.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Human Capital Consultant

Old Mutual-MFC RMM-Sales and Distribution
01.2022 - Current
  • Guiding and supporting stakeholders in developing and implementing HC strategies and initiatives in line with business goals and objectives and execute against these plans and measure the impact
  • Building understanding of the business objectives and challenges and identify solutions to address gaps and opportunities to improve productivity and enhance the overall people experience.
  • Support the employee journey by providing expert advice, facilitating interventions and executing HC solutions aligned at best practice (this includes but is not limited to talent management, induction and onboarding, performance management, employee engagement and exit management)
  • Act as custodian of Human Capital practices and solutions by creating awareness of these practices and ensuring alignment of these practices.
  • Oversee compliance and risk policies and procedures to ensure an effective HC risk and controls
  • Preparing and contributing to regular reporting for stakeholders to track progress on key initiatives and provide key insights.
  • Provide guidance and support to managers on employee relations matters, disciplinary actions, and conflict resolution

Human Capital Consultant

Momentum Metropolitan Holdings
04.2015 - 12.2021
  • Company Overview: MMI Holdings, Momentum Health
  • Develop partnerships with stakeholders and HC Centres of Excellence (COE) to effectively implement HC solutions.
  • Provide guidance to stakeholders in aligning business requirements with HC solutions in business plans.
  • Implement innovative HC solutions aimed at managing organisational change, engaging employees, increase organisational effectiveness and strategic managing talent.
  • Execute the channel Human Capital operational plan and solutions to ensure that all HC services are delivered within agreed upon timelines, set standards and the relevant MMI frameworks.
  • Collaborate with OD to provide support to implement changes within the business by acting as a change agent.
  • Provide advice and guidance on HC issues to effectively support the business and manage risk.
  • Act as custodian and champion of MMI Way HC practices and solutions by creating awareness of these practices and ensuring alignment and implementation of these practices.
  • MMI Holdings, Momentum Health

Human Capital Administrator

Momentum Investment
12.2018 - 06.2020
  • Provide administrative support for the recognition programme to ensure that the programme is run effectively and efficiently.
  • Support the coordination and administration of the performance management cycle to ensure that managers have sufficient information to complete performance management activities within timeframes.
  • Provide administration support for the employee relations process.
  • File and maintain all relevant employee relations related documentation (e.g. CCMA, etc.).
  • Prepare job advertisements and post on the relevant platform to attract suitable candidates.
  • Review and screen CV received from job advertisements and in collaboration with the HR team shortlist relevant candidate in line with the selection criteria.
  • Conduct telephonic interviews with candidates to assess candidate suitability.
  • Conduct interviews for junior roles to assess candidate suitability.
  • Conduct reference, probity checks and background checks on short-listed candidates and provide feedback to the relevant stakeholder.
  • Book and coordinate the logistical arrangement for the recruitment and assessment process (interviews, meeting rooms etc.)

Role Design Specialist

Group Oganisational Effectiveness
12.2018 - 11.2019
  • Contribute to the development of policy and methodology for role profiling, role design and job evaluation in order to ensure consistency and standards for organisational structure and organisational change
  • Develop detailed role descriptions for roles including role descriptions, roles and responsibilities, role requirements, competencies, required knowledge and experience in accordance with MMI's leveling philosophy competency framework
  • Design and maintain a role matrix of all roles in MMI to create a holistic view of roles in MMI
  • Enable and support the HC Community to create, update and maintain role profiles fit for roles across MMI
  • Facilitate training to equip and continuously develop HC Community to create fit for MMI role profile
  • Conducts regular audits of the organisational structure and make recommendations to HC Heads
  • Collaborate with relevant stakeholders to ensure technology supports practice and enhance HC practices
  • Evaluate existing role profiles against role profile policy and methodology and make changes to ensure consistency and fit for MMI

Human Capital Business Partner

Momentum Metropolitan Holdings
08.2016 - 11.2017
  • Develop partnerships with stakeholders and HC Centres of Excellence (COE) to effectively implement HC solutions.
  • Provide guidance to stakeholders in aligning business requirements with HC solutions in business plans.
  • Implement innovative HC solutions aimed at managing organisational change, engaging employees, increase organisational effectiveness and strategic managing talent.
  • Execute the channel Human Capital operational plan and solutions to ensure that all HC services are delivered within agreed upon timelines, set standards and the relevant MMI frameworks.
  • Collaborate with OD to provide support to implement changes within the business by acting as a change agent.
  • Provide advice and guidance on HC issues to effectively support the business and manage risk.
  • Act as custodian and champion of MMI Way HC practices and solutions by creating awareness of these practices and ensuring alignment and implementation of these practices.
  • Support the employee journey from start to exit by providing expert advice, facilitating interventions and executing HC solutions aligned at best practice (this may include talent management, induction and onboarding, performance excellence. Industrial relations, employee engagement and exit management)
  • Provided exceptional customer service to clients, addressing their needs promptly while maintaining a professional demeanor.

Human Capital Administrator

Momentum Metropolitan Holdings
04.2015 - 07.2016
  • Provide end to end administrative support for all HC initiatives, projects, task etcs.
  • Prepare job advertisements and post on the relevant platform to attract suitable candidates.
  • Review and screen CV received from job advertisements and in collaboration with the HR team short-list relevant candidate in line with the selection criteria.
  • Conduct telephonic interviews with candidates to assess candidate suitability.
  • Conduct reference, probity checks and background checks on short-listed candidates and provide feedback to the relevant stakeholder.
  • Support the employee referral process by fielding employee referral submissions, conducting referral phone interviews, tracking all referrals, and submitting qualified referrals to the relevant stakeholders.
  • Contribute towards the facilitation of interviews and the effective communication to potential candidates and conduct interviews for junior roles.
  • Coordinate and support the on-boarding programme for new employees.
  • Book and coordinate the logistical arrangement for the recruitment and assessment process (interviews, meeting rooms etc.).
  • Coordinate and conduct stay and exit interviews for employees.
  • Provide administrative support for the recognition programme to ensure that the programme is run effectively and efficiently.
  • Support the coordination and administration of the performance management cycle to ensure that managers have sufficient information to complete performance management activities within timeframes.
  • Coordinate the logistics of HR related training interventions such as performance management and employee relations.
  • Provide administration support for the employee relations process.
  • File and maintain all relevant employee relations related documentation (e.g. CCMA, etc.).
  • Compile relevant HR analytics and documents within agreed timeframes.

Education

BA Honours - Organisational Psychology

University of The Witwatersrand
Johannesburg
01.2025 - 12.2014

BA Degree - Organisational Psychology

University of The Witwatersrand
Johannesburg
01.2025 - 12.2013

Skills

  • Business Acumen

  • Data Analysis

  • Communication
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Certification

Agile HR Explorer

Timeline

BA Honours - Organisational Psychology

University of The Witwatersrand
01.2025 - 12.2014

BA Degree - Organisational Psychology

University of The Witwatersrand
01.2025 - 12.2013

Agile HR Explorer

12-2024

Human Capital Consultant

Old Mutual-MFC RMM-Sales and Distribution
01.2022 - Current

Human Capital Administrator

Momentum Investment
12.2018 - 06.2020

Role Design Specialist

Group Oganisational Effectiveness
12.2018 - 11.2019

Human Capital Business Partner

Momentum Metropolitan Holdings
08.2016 - 11.2017

Human Capital Consultant

Momentum Metropolitan Holdings
04.2015 - 12.2021

Human Capital Administrator

Momentum Metropolitan Holdings
04.2015 - 07.2016

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Busisiwe C MagagulaHuman Capital Professional