Dynamic and results-driven HR professional with over 7 years of comprehensive experience in employee relations, payroll administration, professional recruitment, international brand ambassadorship, general administration, and customer care service. Proven ability to foster positive workplace environments and drive organizational success through strategic talent management and effective communication. Eager to leverage a diverse skill set to contribute meaningfully to organizational goals while enhancing employee engagement and satisfaction. Committed to delivering exceptional results in the advertised role and beyond.
Hi, I’m
BUSISIWE SIBIDLA
Senior Recruitment And HR Admin
Randfontein
Summary
Overview
10
years of professional experience
3
Certifications
Work History
Watercare Mining
Senior Recruitment and HR Administrator
03.2025 - Current
Job overview
- Collaborate with hiring managers to write job ads for current openings.
- Advertise job openings on careers pages, job boards and social networks (e.g. LinkedIn).
- Source candidates through online channels (e.g. professional networks and portfolio sites).
- Screen resumes and applications and update candidates on hiring processes.
- Interview candidates during various hiring stages, including phone, first-round and second-round interviews.
- Report to hiring managers and HR managers on the status of open positions.
- Evaluate candidates based on their interview and assignment performance.
- Determine qualification criteria for each position.
- Analyse turnover and retention rates to forecast hiring needs.
- Update job descriptions (e.g. add tasks or modify requirements).
- Answer candidates’ queries regarding the application process.
- Provide interview feedback, when necessary and appropriate.
- Participate in job fairs to boost Company’s reputation.
- Help new hires onboard
- Ensure HR admin tasks are completed within the timeframe.
- Ensure HR filing is up to date.
- Manage Offers and Contracts.
- Conduct and Coordinate Probation and Performance Management Reviews.
- Manage monthly invoices and payments requests under HR Team.
Liquid C2
Associate Talent Coordinator (Global)
02.2024 - 03.2025
Job overview
- Developing policies and strategies for acquiring new talent.
- Analyzing the company’s hiring and talent needs to anticipate hiring.
- Using various channels to source candidates.
- Working with hiring managers to anticipate needs and fill positions.
- Managing the screening process, including resume screening and interviewing.
- Building relationships with applicants and past employees.
- Researching talent acquisition trends to improve the process.
- Representing the organization at job fairs and recruiting events.
- Job posting/advertising internally and externally.
- Org Management & Design
- Maintenance and Updating of Organisational Structures and Job Descriptions.
- Assist in Designing Org structures when need arises as per requirements or changes in the business.
- Employee Relations
- Provide operational and administrative support relating to disciplinary and grievance resolution activities and processes.
- Attend hearings, grievances, and other employee relations meetings as an observer.
- Case management Data Input, monthly reports, and dashboard creation.
- Onboarding & Offboarding
- Liaise with line managers to draw up business unit specific programs to assist new starters in understanding the business and facilities of the organization.
- Facilitate induction program for all new starters.
- Coordinate offboarding process and conduct exit interviews.
- Administration
- Assist with coordination of HR Projects.
- Draw up Letters of Appointment & Promotions.
- Maintenance of electronic filing system on HR SharePoint.
- Maintenance quality, efficiency, and confidentiality of service within the HR function.
Schneider ElectricMidrand
HR Trainee | HR Administrator (Payroll) | Intern Brand Ambassador
06.2022 - 02.2024
Job overview
- Maintained clean, organized and professional work environment.
- Improved HR processes by streamlining employee onboarding and orientation procedures.
- Developed creative displays and signage to draw customers to products.
- Organized and stocked merchandise to keep necessary levels for sales demand.
- Planned and organized sampling events by working hand-in-hand with retail store managers and leaders.
- Developed and executed promotional campaigns to drive brand awareness and sales.
- Demonstrated products to customers to illustrate features, advantages and benefits.
- Established and maintained positive relationships with customers.
- Increased sales by effectively communicating product benefits.
- Increased social media engagement by creating and sharing appealing content about brand.
- Built and maintained strong relationships with retail staff, ensuring brand prominence in stores.
- Engaged with potential customers to foster positive brand image, leading to increased consumer interest.
- Analyzed campaign performance to refine tactics and boost future engagement.
- Conducted product demonstrations to highlight features and benefits, enhancing customer understanding.
- Managed community forum, encouraging discussions that positively impacted brand loyalty.
- Designed and distributed promotional materials, increasing brand recognition at events.
- Developed lasting connections with industry professionals through networking at conferences, workshops, and other relevant gatherings.
- Designed, filled, and arranged eye-catching product floorsets to increase sales.
- Supported new hire orientations by providing essential information about company policies regarding pay periods and timekeeping requirements.
- Collaborated with the HR department to resolve any issues related to benefits or deductions affecting the payroll process.
- Contributed to the enhancement of procedures, maintaining clear and organized documentation for future reference.
- Prepared detailed reports for management review, highlighting trends in overtime usage and labor costs.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Created new hire and termination documents for payroll.
- Calculated wages, deductions and bonuses in accordance with company policies.
- Completed payroll accurately and timely to meet employee expectations.
- Managed and updated employee benefits information.
- Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
- Reconciled payroll discrepancies and responded to inquiries from employees.
- Performed data entry tasks and maintained accurate records of employee payroll information.
- Developed and implemented payroll procedures to streamline workflow.
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Increased social media presence for various brands by generating quality content during marketing events and sharing it on multiple platforms.
Young Lives Youth Project
HR Project Manager
06.2022 - 12.2022
Job overview
- Determine the resources required for the project.
- Negotiate with resource managers for optimal available resources.
- Create a project team directory.
- Create project job descriptions for team members and other stakeholders.
- Make sure all roles and responsibilities are clearly assigned on the project.
- Understand the team members’ needs for training related to their work on the project, and make sure they get the training.
- Insert reports of team members performance into their official company employment record.
- Send out letters of commendation to team members and their bosses.
- Make sure team members’ needs are taken care of.
- Create recognition and reward system.
- Payroll Admin.
Decision Inc.
HR Administrator
02.2018 - 02.2021
Job overview
- Assist with recruitment process of various teams.
- Manage all the advertisements of all available vacancies both internally and externally.
- Manage recruitment administration.
- Manage administration of all the internal HR Systems.
- Administrator HR of the company intranet.
- Preparation of the contracts of employment and other new joiner paperwork.
- Manage employee on boarding process.
- Maintenance of employees ‘files.
- Administration of employee benefits.
- Assist with payroll administration.
- Assist HR with reporting both internally and externally.
- Manage training attendance and registers.
- Manage employee resignation process.
- Conduct junior interviews.
- Being involved through selecting process of the candidates.
- Temporarily helping at the reception.
- Preparation of company meetings and year end functions with marketing team.
ITalkRandburg
Call Center Agent
01.2017 - 12.2017
Job overview
- Internal and External calls to customers.
- Selling insurance to customers.
- Build customer relationships through monthly call.
- Ensure qualitative service.
- Research required information using available resources.
- Process orders, forms, and application.
- Document all call information according to standard operating procedures.
- Follow up customer calls where necessary.
- Complete call logs and reports.
- Other duties as assigned.
NedbankKrugersdorp
General Assistant
06.2016 - 12.2016
Job overview
- Manage and administer day-to-day functions at the bank.
- Ensure qualitative service to bank customers.
- Build customer relationships through best banking practices.
- Assist and support banking staff in handling customer requests.
- Selling banking products to customers.
- Create and implement innovative methods in banking administration aspects.
- Target and capture customers to increase banking business.
- Prepare annual budget and expenditure budget.
- Assist Financial Advisors with clients.
Education
Advanced AssessmentBoskrui, Gauteng
Yes-Intern (Programme)
01.2024
University Overview
Westcol TVET CollegeKrugersdorp, Gauteng
National Diploma from Human Resources Management
07.2018
University Overview
Advanced AssessmentBoskrui, Gauteng
Business Administration L4 Learnership
01.2023
University Overview
Hoerskool MonumentKrugersdorp, Gauteng
National Senior Certificate
01.2013
University Overview
Skills
Certification
Call Center Agent Certificate
References
References
References available upon requestTimeline
Senior Recruitment and HR Administrator
Watercare Mining
03.2025 - Current
Associate Talent Coordinator (Global)
Liquid C2
02.2024 - 03.2025
HR Trainee | HR Administrator (Payroll) | Intern Brand Ambassador
Schneider Electric
06.2022 - 02.2024
HR Project Manager
Young Lives Youth Project
06.2022 - 12.2022
HR Administrator
Decision Inc.
02.2018 - 02.2021
Call Center Agent
ITalk
01.2017 - 12.2017
General Assistant
Nedbank
06.2016 - 12.2016
Advanced Assessment
Business Administration L4 Learnership
Hoerskool Monument
National Senior Certificate
Advanced Assessment
Yes-Intern (Programme)
Westcol TVET College
National Diploma from Human Resources Management