BUSISIWE PHILADELPHIA HLONGWANE
HR
Roodepoort,Gauteng
Summary
Hardworking, energetic, and extremely committed HR professional who always tries to find better and more effective ways to get projects done. Skill sets include Recruitment, Employee Relations, Onboarding, Change Management, Learning and Development, Employment Equity, BBBEE, Business Partnering and HR Analytics. I am a passionate and talented individual with over 15 years extensive experience in Human Resources projects, managing all aspects of the function. I possess excellent communication skills both written and verbal with all levels of employees from junior to the executive staff. My vast and extensive industry experience includes construction, FMCG, Wholesale & Retail and Consulting. I am involved in translating strategic objectives to stakeholders ranging from junior to senior manager levels. I have successfully developed, implemented, and evaluated Employee On-boarding, and Induction programmes, where they didn't exist.
Overview
22
22
years of professional experience
17
17
years of post-secondary education
2
2
Languages
Work History
Human Resources Manager
Home of Living Brands
07.2024 - Current
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Facilitated open communication channels between employees and management by conducting regular town hall meetings or roundtable discussions.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Implemented customized performance management systems, providing ongoing feedback and development opportunities for employees.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Championed employee wellness initiatives to improve job satisfaction and reduce absenteeism.
- Reduced employee turnover by analyzing exit interview data and implementing targeted retention strategies.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Streamlined recruitment processes to improve time-to-hire, employing innovative sourcing strategies and technologies.
- Improved compliance with health and safety regulations by developing and implementing comprehensive training for all staff.
HRBP
ALPLA PACKAGING
04.2021 - 06.2024
- Company Overview: Plastic Manufacturing
- To support HR strategic planning, management control and decision making through the provision of high-quality business intelligence, management information and reporting as per business requirements
- Accurate monthly reporting through ongoing monitoring, analysis and reporting of data variances and or inaccuracies and reporting these to the relevant process owners for correction
- Support clear and purposeful communication of HR trends through analysis, visual representation and integration of data or reporting templates that yields meaningful and accessible insights
- Advise business, at plant and corporate level, on best course of action in relation to IR and disciplinary process and procedures
- Including CCMA representation and wage negotiations
- Retrenchments S189 - Supporting the full cycle of the retrenchment process, consultations with union and employees, drafting retrenchment agreements and generating UI-19 letters
- Submission of WSP/ATR to MERSETA as well as grant applications
- Facilitate the Code of conduct training and new employee induction and on-boarding
- Support ALPLA Identity Initiatives
- Coordination of L&D and OD initiatives
- Develop and standardization of HR policies and procedures in the rendering of HR services
- To ensure that the organisation is staffed with appropriately qualified, skilled, motivated and informed employees
- Employer Branding and company culture
- Talent Management plan with the focus on technical scarce skills
- Application of TERS for retrenched employees (employee lay off scheme)
- Support EE/SD Forum meeting and provide coordination and administrative service to it
- Secretary of the National EE Committee
- (This was nonexistent when I took over)
- Participation in audits ie SMETA, customer audits and internal audits
- Part of the BBBEE project team and submit the input for the HR pillars
- Custodian of the YES candidate programme (from recruitment)
- Recruitment Internal and External for positions affected by Section 189
- Disability Learnership
- Developing policies and processes (SOP)
- Working closely with SHE Manager to support vaccination drive for Covid 19
- Plastic Manufacturing
L&D CONSULTANT (FREELANCE WHEN REQUIRED)
Interim Consulting
05.2018 - 01.2020
- Seta accreditation for SME's
- Working closely with client's verification agencies for BBBEE scoring
- Developing course material for clients
- Developing policies with the companies values in mind
- Point of contact between SETA and the clients
- Approaching potential clients offering HR solutions
- Submitting Skills plans and ATR's for clients and follow up on grant payments
- Drafting job adverts (KPI) from job description and posting on relevant advertising platforms
- Project management of learnership for persons with disabilities, from recruitment to exit
- Pre-screening applicants, interviews shortlist before sending to clients
L&D PARTNER
Consolidated Power Projects
11.2015 - 05.2018
- Company Overview: Construction
- Oversee training and development process for 6 Business Units
- Oversee the right to know sessions for the organization
- Support function for operation with regards to HRD/OD
- Set up HRD forums in the organisation and facilitation of meeting plans and agenda's
- Various HRD/OD projects, including compilation of project plans and monthly reports on project status
- Compile and approve annual legislative reporting for submission and ensure deadlines are met
- Quality control and compliance monitoring including audit preparation
- Compiled and submitted WSP/ATR to 5 SETA's
- Management of performance management process, including talent management and succession planning
- Planning individual plans for High Potential employees within the organisation to ensure that talent is ready for recruitment plan
- Arranged psychometric assessments
- Worked closely with line manager to develop PDP's and Performance contracts
- Support function for development assessment and leadership development
- Monthly executive reporting (Planned VS
- Completed)
- Representation of the organisation in various regional bodies
- Management of the HR document control system - QMS
- Monitored, evaluate and record training activities and program effectiveness
- Evaluate training material prepared by instructors such as outlines, text and handouts
- Assess training needs through surveys, interviews with employees, focus groups, and /or consultation with managers, instructors or employee representatives
- Negotiated contract with service providers, including desired training outcomes, fees and expenses and ensure that there are SLA's in place
- Monitoring training costs to ensure budget is not exceeded, and prepare budget reports to justify expenditures
- Management of Bursar (internal & external) and Graduate Program
- Management of Employee Study Assistance Program
- Design and Management of Job Profile and Training Matrices for each position in South Africa and Mauritius (174 job profiles)
- Budget planning for HRD department and management thereof
- Construction
HUMAN RESOURCES BUSINESS PARTNER
Tiger Consumer Brands
04.2013 - 10.2015
- Company Overview: FMCG (Culinary & HPCB)
- Responsible for HR Reporting
- Ensure that Management Support on all sites across South Africa
- Ensure recruitment is completed within 26 days
- Ensure benefit administration takes place accordingly
- Employee Relations
- CCMA preparation
- Supplier Relationship Management
- Strike handling
- HR Projects
- VIP Super User
- FMCG (Culinary & HPCB)
- PROJECTS COMPLETED:
- Design and implemented the New Induction Programme for the organization
- Design and Implemented New employee orientation programme
- Managed Job Fairs across South Africa
- Implement and training of the Performance Management across South Africa
- Implemented EE / Training committees on all sites
- Responsible for implementation of Performance Management System and the training of all Management and Supervisors, ensuring that we have talent ready for every feeder role
HUMAN RESOURCES DEVELOPMENT OFFICER
Tiger Consumer Brands
08.2010 - 03.2013
- Company Overview: FMCG
- Responsible for 8 plants across 3 Regions
- Co-ordinate, collate, compile and submit WSP, ATR to the SETA
- Working closely with auditors for BBBEE verification audits
- Bursaries, Learnerships, Interns and graduate programme management
- Partner in the Management Committee meetings to create L&D plans for the unit
- Responsible for ABET co-ordination for 8 plants across 3 regions (GP CPT & PLK)
- Responsible for all statutory reporting (BBBEE, WSP/PP and ATR/PR)
- Monitoring and evaluation of training effectiveness (ROI)
- Ensure training providers adhere to SLA's
- Management of Skills Development budget
- Process all training invoices
- Course design for sales personnel
- Promote continuous training and update on L&D processes
- Work with line managers to conduct skills audit, training needs analysis, evaluate training requirements and ensuring that training needs analysis and objectives have been met
- Working very closely with the FOODBEV Seta to ensure that we are always on par with the latest legislative requirements
- Sourcing and Liaison with the relevant service providers
- Collect, compile, complete and filing of all relevant contracts and any documentation relating to learnerships, bursaries, graduates, In-Service trainees or other SETA initiatives
- Evaluate learning programmes and provide feedback to learners and their managers
- Evaluating Training Providers
- Educate managers on their role in developing people as an essential part of their job
- FMCG
HUMAN RESOURCES ADMINISTRATOR
Pick 'n Pay
02.2006 - 07.2010
- Company Overview: Retail
- Training coordination
- Ensure all attendance registers are completed and filed
- Ensure learners receive certificates where appropriate and training records are kept up to date
- Scheduling performance appraisals with line and staff
- Maintain internal and external relations, including the interface with external providers responsible to ensure departmental needs are met and employees are satisfied
- ATR & WSP submission to the Chief SDF to consolidate
- SAP Super User for shared services
- Creating seats (vacancies on SAP)
- Capturing solicited applications
- Giving colleagues random training on system management and reporting
- Drafting of letters of offers/appointments for both internal and external candidates
- Medical Aid applications
- Personal loans application
- Running of HR reports as and when required
- Placing of internal and external job postings
- Administration of Pension Backed Housing Loans
- Administration of Funeral Plan Applications and Claims
- Enter data about new hires to HRIS and print all documentation for the employee and the personnel files
- Support HR Projects and Initiatives
- Support the HR Officers and managers in researching and developing existing and new policy and procedures
- Take minutes at Staffing Committee and Staff Negotiating Committee meetings as required
- Retail
HR SECRETARY / CLERK (REPORTING TO HR EXECUTIVE)
Grinaker-LTA Roads & Earthworks
03.2003 - 01.2006
- Company Overview: Construction
- Administer HR-related documentation, such as contracts of employment
- Diary management for a team of HR managers
- Ensure the relevant HR database is up to date, accurate and complies with legislation
- Administration of COIDA (Injury on Duty claims)
- Liaise with recruitment agencies
- Set up interviews and issue relevant correspondence
- Performing Background checks
- Compensation and benefits administration and recordkeeping
- Employee safety, welfare, wellness, and health reporting
- Maintaining employee files and the HR filing system
- Assisting with the day-to-day efficient operation of the HR office
- Employee orientation, development, and training logistics and recordkeeping
- Assisting with employee relations matters
- Compilation and publication of newsletter ie, monthly births, deaths, weddings, and BU updates
- Construction
Education
Project Management -
Trainyoucan
01.2019 - Current
Skills Development Facilitation - Skills Development
UNISA
Johannesburg, South Africa 01.2018 - Current
Managing Training & Development - undefined
UNISA
01.2016 - 12.2016
Human Resources Management - undefined
UNISA
01.2015 - 12.2015
Professional Admin & PA - undefined
DAMELIN
01.2003 - 12.2003
Human Resources Management - undefined
UNISA
01.2009 - 12.2009
Skills
Excellent communication (verbal & written)
Short Courses Completed
- POPI Act
- Effective Time Management
- Dispute Resolution
- Employment Equity
- Skills Development Workshop
- Seta Grant Maximization Workshop
- Successful Negotiation Skills
- Interviewing Skills
- Dashboard reporting in Excel
Industry Experience
- Construction
- Retail
- Manufacturing
- Consulting
Personal Information
- Notice Period: Negotiable (currently on Fixed Term contract)
- Date of Birth: 11/01/80
- Nationality: South African
- Driving License: Code 10
Timeline
Human Resources Manager
Home of Living Brands
07.2024 - Current
HRBP
ALPLA PACKAGING
04.2021 - 06.2024
Project Management -
Trainyoucan
01.2019 - Current
L&D CONSULTANT (FREELANCE WHEN REQUIRED)
Interim Consulting
05.2018 - 01.2020
Skills Development Facilitation - Skills Development
UNISA
01.2018 - Current
Managing Training & Development - undefined
UNISA
01.2016 - 12.2016
L&D PARTNER
Consolidated Power Projects
11.2015 - 05.2018
Human Resources Management - undefined
UNISA
01.2015 - 12.2015
HUMAN RESOURCES BUSINESS PARTNER
Tiger Consumer Brands
04.2013 - 10.2015
HUMAN RESOURCES DEVELOPMENT OFFICER
Tiger Consumer Brands
08.2010 - 03.2013
Human Resources Management - undefined
UNISA
01.2009 - 12.2009
HUMAN RESOURCES ADMINISTRATOR
Pick 'n Pay
02.2006 - 07.2010
HR SECRETARY / CLERK (REPORTING TO HR EXECUTIVE)
Grinaker-LTA Roads & Earthworks
03.2003 - 01.2006
Professional Admin & PA - undefined
DAMELIN
01.2003 - 12.2003
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