Busisiwe Patricia Mavundla
Executive Secretary
Mseleni
Summary
Busisiwe Patricia Mavundla is currently an Executive Secretary to the Chief Financial Officer at uMhlabuyalingana Local Municipality. In recognition of adaptability, commitment to quality improvement and advanced functionality of the head of departments office/department section, and administrative/secretarial capabilities. Experience managing administrative teams and delegating tasks to accomplish operational goals. Knowledgeable about arranging authorizations, preparing work orders and processing vouchers. Methodical and highly organized with good prioritization and planning abilities. Busisiwe Patricia Mavundla is not only dedicated to improvement through change, accountability, dedication and diligence within the office of the Chief Financial Officer, department and the organization but also through personal and professional development.
Overview
16
16
years of professional experience
3
3
Certifications
Work History
Executive Administration Secretary
UMhlabuyalingana Local Municipality
Manguzi
10.2014 - Current
- Performs specific tasks/ activities associated with the provision of a secretarial service to the Financial Services Function, by scheduling and updating appointments on behalf of the Chief Financial Officer
- Confirming travel and accommodation details, attending to specific business arrangements and briefing management on itinerary and specific requirements prior to departure
- Using word processing and/ or other 'Office applications' to prepare, format and copy type documentation/ correspondence, etc
- Confirming availability and reserving the Conference/ Board Room for scheduled meetings and/ or coordinating arrangements/ set-up in accordance with requirements
- Arranging and scheduling meetings with internal/ external departments, professionals, service providers, etc and preparing/ circulating notifications and agendas
- Recording details of discussions/ actions at meetings and preparing draft minutes for perusal and confirmation prior to circulation
- Retrieving/ accessing information/ files/ correspondences on request and/ or conducting searches on electronic mediums to elicit information on specific subjects/ topics for perusal at Management Umhlabuyalingana Local Municipality level
- Attending to the filing of confidential/ general documentation and correspondences, removing and/ or inserting copies in specific files and/ or controlling and updating coding/ indexing sequences to facilitate accessibility to information
- In order to ensure an efficient/ capable secretarial service is provided and specific instructions/ guidelines are complied with
- Facilitated smooth transitions during periods of organizational change by providing administrative support during executive onboarding processes.
- Managed expense reporting for executives to ensure compliance with company policies and budgetary guidelines.
- Handled sensitive information with discretion while maintaining confidentiality of executive correspondence, financial records, and personnel matters.
- Coordinated team building activities to promote a positive work environment within the organization.
- Maintained professional relationships with clients and vendors by acting as primary point-of-contact for executive-level inquiries or concerns.
- Improved communication between executives and departments with the creation and distribution of accurate meeting minutes and action items.
- Enhanced executive productivity by efficiently managing schedules, travel arrangements, and meeting coordination.
- Managed complex travel itineraries including international trips requiring visas or other documentation to ensure seamless experiences for executives on the go.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Volunteered to help with special projects of varying degrees of complexity.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Coordinated events and worked on ad hoc projects.
- Submission of correct travel claims with correct information and record keeping for tax purposes.
- Ensure departments overtime claims submitted are correctly reviewed by the Chief Financial Officer or executive managers.
- Monthly submission of department reports after consolidation for the purpose of performance management within the institution.
Service Consultant
Capitec Bank
Jozini
03.2012 - 08.2014
- Played an instrumental role in driving organizational growth by securing high-value accounts through strategic networking efforts.
- Provided exceptional support to customers, resulting in significant decrease in complaint rates.
- Provided information about service procedures and expected timelines.
- Consistently met or exceeded monthly sales goals by identifying upselling opportunities during client interactions.
- Collaborated with team members to develop new strategies for enhancing customer satisfaction and retention.
- Developed strong relationships with clients, leading to increased loyalty and repeat business.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Fitness Instructor and Admin Assistant
Virgin Active
Westville
02.2009 - 11.2011
- Remained current with fitness trends and techniques to provide latest and most impactful workouts for clients.
- Assisted gym members in achieving their weight loss goals by offering nutritional guidance and meal planning advice.
- Instructed gym members about correct use of weight resistance and cardiovascular equipment.
Education
Bachelor Degree - Social Worker
University of South Africa
Durban, South Africa10-2024
National Diploma - Sports Management
University of Johannesburg
Johannesburg, South AfricaBachelor in Accounting - Accounting
MANCOSA
Durban, South AfricaMatric certificate - Matriculation
Russell Girls High School
Pietermaritzburg, South Africa12-2004
Skills
Experienced in ensuring and assessing the success of program's and projects
Administration: Filing, handling queries and prompt resolutions
Microsoft Product: Microsoft office (Excel, PowerPoint and Word)
Analytical, process mind and problem solving skills with high accuracy and attention to detail
Able to think analytically and resolve problems whilst working under pressure
Time management
Fluent in English and IsiZulu
Strong copying mechanism and ability to work under pressure
Ability to multi-task and make timely sound decisions
Ability to learn and seek actively new skills and knowledge for self-development
Confident and knowledgeable in negotiation, facilitation and presentation skills
Fostering a cohesive and comfortable working environment
Highly innovative and adaptive individual, with a goal driven outlook and commitment to continuously perform well
Taking initiative and being proactive
Calendar management
Certification
Certificate in Introduction to Payroll and Payroll Processing
Addresses
- Postal, P. O. Box 216, Sibhayi, Mseleni, 3967
- Physical, KwaMyanduya Area, Mseleni, 3974
Courses
- Finance for Non-Financial Managers (Participate in budget and general financial management processes within own public sector work context)
- Minimum SAICA/Deloitte Municipal Finance Program
Personal Information
Date of Birth: 01/17/86
Contact
+27 [0] 76 951 2923, +27 [0] 64 521 1069, phetha.busisiwe7@gmail.com, phetha.busisiwe7@outlook.com
Timeline
Certificate Administration and Company Parameters
10-2018
Certificate in Pastel Personnel Administration Course
09-2018
Certificate in Introduction to Payroll and Payroll Processing
08-2018
Executive Administration Secretary
UMhlabuyalingana Local Municipality
10.2014 - Current
Service Consultant
Capitec Bank
03.2012 - 08.2014
Fitness Instructor and Admin Assistant
Virgin Active
02.2009 - 11.2011
Bachelor Degree - Social Worker
University of South Africa
National Diploma - Sports Management
University of Johannesburg
Bachelor in Accounting - Accounting
MANCOSA
Matric certificate - Matriculation
Russell Girls High School
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