Busisiwe Nxumalo
Housing Specialist
City Of Johannesburg ,Province
Summary
An experienced and driven Housing Specialist at the National Department of Human Settlements, with a proven track record of helping to support provinces, municipalities, and housing entities by ensuring implementation of the housing programmes in nine provinces. I possess excellent communication skills, I bring forth a superior knowledge of development planning, project implementation, monitoring and evaluation in the housing sector which have been acquired over the years in both private and public sector.
Overview
19
19
years of professional experience
Work History
Assistant Director
National Department Of Human Settlements
04.2019 - Current
- Assist in developing, managing, enhancing, and implementing the Government’s housing programs
- Monitor the implementation and performance of the Government’s housing program against set targets.
- Undertake evaluation studies on Government’s housing program and present evaluation results and recommendations to National Department senior managers and provincial departments for policy reviews and amendments
- Assess provincial business plans for approval and recommend project funding
- Prepare quarterly and biannual analysis reports for the unit
- Analyze reports and draft briefing notes, and memorandum to the Chief Director & the Deputy Director General for consideration
- Receive, process, and recommend for the approval of the Restructuring Zones (RZ) applications for spatial redress
- Conduct project site visits for monitoring, verification, and reporting
- Maintain a database of the projects in the pipeline of Government’s housing projects
- Report on the programme performance and sector trends.
- Develop and maintain effective high level stakeholder relations with provincial departments, local government, and delivery agents.
- Provide administrative support in the unit on ad hoc basis
Senior Administrative Officer
National Department Of Human Settlements
02.2009 - 03.2019
- Providing administrative support with regard to administration of the Rental Housing Tribunals in nine provinces
- Provide support to tenants and landlords in both public and private rental housing sector on dispute management and resolutions
- Serve in the national department communications forums
- Develop and maintain database of the rental housing tribunals, rental
housing information offices, tenants and landlord’s associations. - Conduct road shows and consumer education workshops on
tenant/landlord education - Develop print media for the national rental housing tribunal unit
- Facilitate meetings, host workshops, and issuing of correspondence.
- Responsible for performing general administration functions in the Sub -Directorate
Sales Consultant
Absa Bank
11.2004 - 09.2008
- Facilitated smooth transactions by efficiently handling paperwork, processing payments, and addressing any concerns or questions from the client promptly.
- Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
Education
Post Graduate Diploma - Urban Planning
University of Witwatersrand
City Of Johannesburg 04.2001 -
Post Graduate Diploma - Public Management
Regenesys School of Governance
Sandton, South Africa 04.2001 -
National Diploma - Marketing
Vaal University of Technology
Vaal University Campus 04.2001 -
Grade 12/Matric -
Hulwazi Secondary School
City Of Ekurhuleni 04.2001 -
Skills
Operations Management
Grant Funding
Strategic Planning
Data Analysis
Urban Planning
Stakeholder Management
Communications
Corporate Governance
Project Planning
MS Office
Timeline
Assistant Director
National Department Of Human Settlements
04.2019 - Current
Senior Administrative Officer
National Department Of Human Settlements
02.2009 - 03.2019
Sales Consultant
Absa Bank
11.2004 - 09.2008
Post Graduate Diploma - Urban Planning
University of Witwatersrand
04.2001 -
Post Graduate Diploma - Public Management
Regenesys School of Governance
04.2001 -
National Diploma - Marketing
Vaal University of Technology
04.2001 -
Grade 12/Matric -
Hulwazi Secondary School
04.2001 -