Summary
Work History
Education
Skills
Websites
References
Timeline
Generic

Busisiwe Nkosi

Office Administration
Berea

Summary

Dear hiring manager


My name is Busisiwe Nkosi, and I'm writing to express my interest in the open position advertised in your company.


As an experienced administrative professional with over five years of experience supporting leaders in the insurance sector, I am excited at the opportunity to bring my organizational and interpersonal skills to serve in your company. My experience in administration makes me an excellent candidate for the position. In my current role with DJA Aviation, I am serving as a broker administrative support for an office of about 20 brokers.


To support the firm's goals, I generating invoices for clients, loading of new policies on Abacus and Salesforce, renew policies, handle clients’ queries regarding their invoices, credit control, making sure that clients’ information is always updated on abacus and Salesforce,Part time at the reception, handling of policy amendments and premium flows.

Along with my administrative abilities, I possess strong communication and interpersonal skills that allow me to collaborate effectively with a wide range of colleagues and outside vendors. I am patient, empathetic and dedicated to helping clients and colleagues find the best solution to any administrative problem they face.


My strong technical skills allow me to learn new software platforms quickly and train others to use them effectively.

To facilitate the application process, attached is my resume and information for the professional references to this document. Please feel free to contact me via phone or email if you have any questions about my qualifications.


Thank you for your time and consideration. I look forward to discussing the opportunity with you.


Kind regards

Busisiwe Nkosi

073 672 9426


Work History

Administrator (Broker Support)

DJA Aviation (Pty) Ltd
03.2023
  • Generating invoices for clients
  • Loading new policies on Abacus and Salesforce
  • Renewing policies
  • Handling clients' queries regarding their invoices
  • Doing credit control
  • Making sure that clients' information is always updated on abacus and Salesforce
  • Part time at the reception
  • Handling policy amendments and premium flows.

Admin Assistant

Bryte Insurance Company
2 2019 - 1 2023
  • Consolidating all Ex-gratia claims documents for filling
  • Compiling documents from vendors for onboarding process with procurement
  • Ensuring contracts/SLAs are reviewed and signed by both the Bryte Life and the Supplier
  • Ordering and coordinating branding material
  • Updating our stock sheet
  • Organizing activations/Events within the department when required by the manager
  • Taking minutes for meetings
  • Getting approvals from relevant stakeholders for invoices and send to finance for payment processing
  • Updating budget tool for both call center and operations department
  • Order application forms and brochures for brokers
  • Creating FAQ documents for the team.

Education

Short Term Insurance (NQF5) -

Octomate

Long Term Insurance (NQF4) - undefined

Invuya Institute of Learning

Class of Business Training (COB) - undefined

Moonstone

Regulatory Examination (RE5) - undefined

Moonstone

Bachelor of Arts Business Administration - undefined

Maharishi University of Management

Higher Certificate in Business Management - undefined

Regenesys Business School

Matric (National Senior Certificate) - undefined

Camnden Combined School

Skills

Interpersonal skills

Leadership skills

Computer skills

Team player

Emotional intelligence

Commitment

Attention to detail

Microsoft Word, Excel and Power Point Presentation skills

Office Administration

Customer Service

MS Office

Administrative Support

Attention to Detail

Staff Management

References

  • Bryte Insurance Company, Manager, Mpho Tladinyane, 082 457 4926
  • DJA Aviation (Pty) Ltd, Broker support (Trainer), Nozipho Motloenya, 0837661817

Timeline

Administrator (Broker Support)

DJA Aviation (Pty) Ltd
03.2023

Admin Assistant

Bryte Insurance Company
2 2019 - 1 2023

Short Term Insurance (NQF5) -

Octomate

Long Term Insurance (NQF4) - undefined

Invuya Institute of Learning

Class of Business Training (COB) - undefined

Moonstone

Regulatory Examination (RE5) - undefined

Moonstone

Bachelor of Arts Business Administration - undefined

Maharishi University of Management

Higher Certificate in Business Management - undefined

Regenesys Business School

Matric (National Senior Certificate) - undefined

Camnden Combined School
Busisiwe NkosiOffice Administration