Hi, I’m
Busisiwe Motau
COORDINATOR
Pretoria
Summary
Coordinator streamlines office operations through project planning, executive scheduling, and confidential information handling. Coordinates executive outreach, boardroom meetings, reports, and staff events to support business objectives and improve internal communication. Brings strong MS Office and business writing capability to daily administration and process improvement.
Overview
5
years of professional experience
Work History
African Bank Head Office
Coordinator
03.2024 - Current
Job overview
- Streamlined office operations by implementing efficient administrative processes and procedures.
- Coordinated executive outreach efforts such as speaking engagements or conference attendance promoting brand visibility.
- Boosted employee morale with the coordination of team-building events, recognition programs, and staff celebrations.
- Proactively identified opportunities for process improvements leading to increased operational efficiency.
- Assisted executives in achieving business objectives with thorough project management support from initiation to completion.
- Managed key executive office staff and prioritized workloads.
- Supported executive decision-making by conducting research, analyzing data, and providing insightful recommendations.
- Facilitated successful meetings by preparing agendas, distributing materials, tracking action items, and recording minutes.
- Prepared and distributed memos describing company's administrative policies and procedures to all staff members.
- Planned both internal and external events and staff trainings.
- Ensured compliance across all areas of responsibility including legal requirements or corporate policies.
- Collaborated with HR to streamline onboarding processes for new hires resulting in reduced timetoproductivity.
- Monitored executive and site schedules to coordinate meetings and corporate events.
- Developed monthly reports.
- Developed strategic plans and initiatives.
- Oversaw HR training, coaching, mentoring and staff retention.
African Bank
Sales Consultant
02.2022 - 03.2024
Job overview
- Developed and maintained strong client relationships to enhance customer satisfaction and loyalty.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Maximized customer retention by resolving issues quickly.
- Set and achieved company defined sales goals.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
- Analyzed market trends to identify potential sales opportunities and recommend tailored solutions.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Conducted product demonstrations to educate clients on financial services and offerings effectively.
- Collaborated with cross-functional teams to streamline sales processes and improve overall efficiency.
- Provided sales and customer service assistance to walk-in traffic
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Built relationships with customers and community to promote long term business growth.
Education
Regent Business SchoolSouth Africa
Advance Diploma in Management
01.2025
Richfield Graduate Institute of Technology Pretoria South Africa
Diploma from Business Management
04.2017
Skills
Information confidentiality
Effective communication
Staff management
MS Office - Advanced
MS PowerPoint - Advanced
Schedule management
Event coordination
Executive support
Report analysis
Process improvement
Purchase order processing
Vendor management
Invoice processing
Travel arrangements
Timeline
Coordinator
African Bank Head Office
03.2024 - Current
Sales Consultant
African Bank
02.2022 - 03.2024
Richfield Graduate Institute of Technology
Diploma from Business Management
Regent Business School
Advance Diploma in Management