BUSISIWE MOLEKE
Mbombela
Summary
Detail-oriented Office Administrator with strong experience in reception, communication, scheduling, email handling, filing, and customer service. Proven ability to manage busy office environments, support staff, maintain documentation, and provide professional front-line service. Reliable, organised, and able to work independently while delivering high-quality administrative support.
Overview
2
2
years of professional experience
Work History
Client Service Assistant (Events)
Multitalent Agency
Mbombela
08.2021 - 11.2021
- Assisted with administrative coordination during events (guest lists, registrations, and customer communication).
- Interacted professionally with clients and ensured smooth event operations.
- Managed high-pressure customer service situations with strong communication and organisation.
- Represented the brand with professionalism and excellent interpersonal skills.
Office Administrator / Receptionist
Imphilo Priorities DTS
Mbombela
11.2019 - 06.2021
- Managed front-desk operations and served as the first point of contact for clients.
- Handled incoming calls, emails, inquiries, and appointment scheduling.
- Performed administrative duties including filing, record keeping, and data capturing.
- Supported staff with daily office tasks and prepared documents when needed.
- Ensured confidentiality of client information and maintained a neat, organised reception area.
Education
Bachelor of Development Studies -
University of Mpumalanga
Matric Certificate -
Skills
- Office Administration
- Filing & Record Management
- Data Capturing
- Diary & Email Management
- Microsoft Office (Word, Excel, Outlook)
- Telephone Etiquette
- Professional Communication
- Customer Service
- Time Management
- Problem-Solving
- Multitasking
- Teamwork
References
- Mr. TD Masinga, Receptionist Supervisor, Imphilo Priorities DTS, masingathammy@gmail.com, 067 455 0088
- Mr. S Ratau, Supervisor, Multitalent Agency, neo@multitalentagency.co.za
Languages
- Swati, Fluent
- Sepedi, Fluent
- English, Fluent
Personal Information
Title: Office Administrator
Timeline
Client Service Assistant (Events)
Multitalent Agency
08.2021 - 11.2021
Office Administrator / Receptionist
Imphilo Priorities DTS
11.2019 - 06.2021
Bachelor of Development Studies -
University of Mpumalanga