Busisiwe Mkhwane

Director

Busabee Kids Hotel

04.2023 - 12.2027

Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Improved project efficiency with strategic planning, resource allocation, and time management practices.
Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
Facilitated cross-functional collaboration for improved decision-making processes within the organization.
Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
Optimized staff performance by designing comprehensive training programs tailored to individual needs.
Supervised creation of exciting merchandise displays to catch attention of store customers.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Managed purchasing, sales, marketing and customer account operations efficiently.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Interacted well with customers to build connections and nurture relationships.
Implemented business strategies, increasing revenue, and effectively targeting new markets.
Trained and guided team members to maintain high productivity and performance metrics.
Strengthened financial health with rigorous cost control measures and revenue enhancement strategies.
Optimized inventory management to minimize costs and ensure product availability.

Similar Profiles

Rhiannon WoodRhiannon Wood

Early Childhood Educator Room Leader at Kids on Clyde, Kids on Aspen & Kids on MeridianEarly Childhood Educator Room Leader at Kids on Clyde, Kids on Aspen & Kids on Meridian