Busisiwe Mgabhi
Johannesburg
Summary
Professional Global Recruitment and Talent Specialist, equipped to drive impactful talent acquisition strategies. Skilled in executive and high volumes candidate sourcing, screening, interviewing and placement, with strong focus on fostering exceptional client experience, team collaboration and achieving organizational goals. Reliable and adaptable to changing and elevating business needs whilst bringing excellent communication and interpersonal skills. A master at building relationships and leveraging technology to streamline recruitment processes.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Recruitment Associate
Premier Staff
Remote
- Specializing in managing teams for biggest events across the US
- High-volume recruitment, hiring staff to work in luxury events across the US.
- Managing end to end recruitment process operating across 22 U.S. cities.
- Managing high-volume candidate pipelines.
- Coordinating and scheduling to support nationwide staffing operations.
- Conduct 20–40 candidate screenings per hour using proprietary recruitment platform.
- Creating job posts and advertising using Indeed and Recruit Genie
- Providing high-quality, professional staff to support some of the most recognized events and brands.
- Viewing and screening of candidate loom videos in order to shortlist for appropriate positions
- Scheduling high volume interviews using Calendly
- Assess candidate fit quickly and accurately, ensuring alignment with company professionalism standards.
- Communicating and updating the team on the recruitment process using Slack
- Coordinate interviews and scheduling logistics in a fast-paced, high-volume environment.
- Conducting back to back interviews for different cities and events
- Conducting group Interviews of up to 7 candidates in one call
- Communicate clearly and professionally with candidates and internal stakeholders.
- Partner with Account Managers and Staff Coordinators to ensure seamless staffing fulfillment
- Updating the stats and hires on the recruitment tracker
- Us Based Agency
Recruitment & HR Specialist
Agency Growth Team
Remote
09.2025 - Current
- Recruitment & HR Specialist responsible for sourcing, and reaching out to potential qualified candidates for any open roles.
- Managing the human resource elements in the company’s corporate ecosystem.
- Serving as a go-to person between the candidates and clients.
- Coordinating the hiring process end-to-end.
- Working with Digital Marketing Agencies around the world to place High Quality Talent in positions.
- Excelling in creating and fostering conversations, prequalifying candidates, completing interviews & preparing candidate profiles for review.
- Accurately and efficiently identify prospects, determine eligibility and schedule their interviews for professionals seeking to work in a global, remote workplace.
- Globally connecting, engaging with candidates, interviewing and recommending the next generation of talented Client Success Professionals.
- New Team Member Onboarding: Responsible for supporting new team members during orientation, initial training and probationary periods.
- Candidate Placement: Ensuring that clients receive the best talent available.
- Client Support: responsible for answering client questions and addressing any concerns in an efficient, retention-based manner.
- Working actively with clients, their staff and business advisors to promote best practices, communicate effectively and on a regular basis.
- Recommending and executing action plans to ensure maximum adoption, resolution and recovery to all client issues.
- Clearly communicating the benefits of new AI features and ensuring clients promptly adapt them.
- Updating agency Technical CRM SOFTWARE regularly and maintaining documentation on all client activities.
- Promote memorable customer experiences through personalized gifts and cards.
- Research: Always looking out for ways to improve our services and process.
- Researching ways to reach more clients and to maintain or upselling to existing clients so they achieve their goals faster.
- Developing and nurturing clients into advocates to increase brand awareness and build a sense of community.
- Managing detailed and structured timelines, programs, tasks, and project management systems using Monday.com.
- Advising candidates and hires on how to improve their performance and increase their return on investment in regards to their team development.
- Updating daily tracking metrics.
- Communicating to management any improved procedures to facilitate growth in the department.
- Us Based Agency
Talent Acquisition Specialist
First National Bank
09.2022 - 04.2025
- Conducting of Pre-consult meetings with Line managers in order to receive job requirements before advertising
- Understanding the needs and dynamics of business units before presenting them with required employees
- Manage objective working relationships with a variety of Business Units, HR, end-users, SMEs, and third-party vendors, eg agencies
- Creation of job adverts and advertising roles internally and other job portals (eg LinkedIn)
- Sourcing and screening whilst qualifying candidates and influence talent for all levels
- Providing advice and support to increase the recruitment process and talent pipeline
- Analyzing data and providing monthly reports and stats
- Assisting and support seamless integration and implementation of effective HR processes
- Talent Management of projects, eg: Graduate recruitment, bulk recruitment and Yes programs
- Perform talent mapping and talent pipelines
- Liaising with Learning and Development department for talent mapping processes
- Ensuring that candidates are appropriately matched to role turnover
- Identify, manage and drive utilization of sourcing channels/tools
- Responsible for end-to-end recruitment and selection process
- Source and attract the highest caliber of candidates within agreed timelines.
- Drive utilization of various sourcing channel methods, eg LinkedIn, Indeed, Career Junction, Pnet etc
- Manage end-to-end process of sourcing and delivering quality candidates
- Ensure that specific needs of stakeholders are addressed effectively and timeously
- Consistently represent the FNB brand in all customer interactions
Talent Acquisition Analyst
Anglo American / De Beers Group
01.2020 - 08.2022
- Full recruitment cycle process - manage the resourcing process from job brief through to candidate selection
- Scheduling and conducting intake meetings with HOD’s and HR
- Collaborating with HR and Hiring Managers to identify job requirements and determine qualification criteria for candidates through the intake meeting.
- Develop and drafting of job adverts according to company’s boilerplates
- Advertising the roles on the company’s website and internal system “Smart Recruiter”, LinkedIn and other appropriate advertising channels
- Forwarding manual adverts to HR to display on the notice board at the operation
- Develop future candidate pipelines and talent maps all over Africa
- Telephone screening of candidates and shortlisting to identify the appropriate requirements
- Compiling shortlist and select candidates to provide a high-quality shortlist to the Hiring Team.
- Communicating with candidate’s and updating on their application process
- Making the candidate experience top priority while maintaining meaningful stakeholder and candidate engagement throughout the hiring process
- Developing an expertise in a particular discipline or business area and share market insight and data to assist Hiring Managers to make informed decisions
- Maintain an accurate candidate lifecycle in the Applicant Tacking System
- Collaborating with HR and Hiring Managers, identifying job requirements and determining qualification and experience criteria for candidates, while providing support/advice to Hiring Managers throughout candidate selection
- Supporting internal mobility and our Diversity and Inclusion strategy while maintaining the right mix of internal and external candidates
- Ensuring that all steps are recorded throughout the recruitment process to enable effective reporting and audit processes
- Continually identifying process improvement opportunities in the mining industry and communicate these appropriately.
- Demonstrate excellent candidate management skills and provide a positive candidate experience throughout the recruitment process.
- Involved in Graduate Recruitment, Internships and Bursary scholarships
- Involved in Section 189 Projects at the mine and other underground projects
- Responsible for Marine/Sea going recruitment
- Booking of candidate’s psychometric assessments, medical assessments, and polygraphs
- Processing paperwork for visa applications for sea going/marine candidates
- Deliver upon the set SLA’s, KPI’s and team objectives
- SAP Dashboard Champion, Managing the teams SAP errors and updates whilst liaising and assisting the team to correct and manage their errors
Company Founder
Impilo Brilliance
01.2018 - 12.2019
- Business Development
- Marketing and Sourcing for new clients
- Planning and organising cooperate and private events
- Advertising company on social platforms
- Liaising with suppliers
- Managing and touching base with clients regarding the company’s service and experience
- Own Business Events Coordinating Company
Recruitment Specialist
Nedbank Group Business Services
01.2014 - 08.2017
- Build relationships with internal stakeholders through interactions and by understanding and meeting their needs.
- Engage with candidates in a professional manner by communicating information and providing feedback timeously.
- Networks with service providers through regular communication.
- Align own practices to policies and procedures by building and maintaining relationships with the broader HR community.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. Staff surveys etc.)
- Achieve key business strategies by participating and supporting corporate social responsibility initiatives.
- Add value to Nedbank by identifying and recommending opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
- Ensure authorization of vacancies and budget is obtained prior to recruitment as per relevant processes and policies.
- Ensure best fit candidates are recruited by clarifying stakeholder’s vacancy requirements.
- Attract suitable applicants by creating adverts and advertising vacancies using the most effective sourcing channels.
- Screen applicant’s CV s by reviewing and identifying appropriate applicants.
- Ensure that policies and practices are met through conducting the shortlisting and interviewing for applicants including record keeping of all applications and communications for audit purposes.
- Finalize applicant shortlisting by engaging Line Management and HR.
- Ensure that shortlisted candidates are scheduled for interviews, assessments, and clearance checks by providing the necessary information to the Recruitment Administrator for processing.
- Participate in deciding on most suitable candidate for appointment through line, and meet minimum required recruitment metrics by continuously monitoring and tracking progress and take corrective action where required.
- Ensure all recruitment activities comply with regulatory requirements.
- Respond to queries or complaints in a timely manner and ensure that they are actively resolved.
- Minimize risk to the bank regarding recruitment practices by updating vacancy and applicant status on all relevant systems; notify applicants accordingly and by keeping accurate recruitment records.
- Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
- Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression opportunities for self with input from management.
- Support personal growth and enable effectiveness in performance of roles and responsibilities by ensuring that all learning activities are complete.
- Maintain knowledge management; and improve team success by sharing knowledge with team and stakeholders.
- Update and monitor the recruitment process through relevant process tracking documents within service level agreements (SLA).
- Implement effective recruitment service delivery by following the relevant processes and SLA.
- Ensure that business objectives are met by attracting best fit talent in order to fill vacancies following the recruitment process.
- Ensure a smooth recruitment process by engaging and advising business continuously on recruitment related matters.
- Identify and utilize optimal sourcing channels to ensure vacancies are filled in a cost-effective manner.
- Ensure vacancies are filled with best fit talent on time and in a cost-effective manner.
Legal Recruitment Administrator
Bowman Gilfillan Africa Group
01.2013 - 12.2013
- Support Recruitment Manager and Graduate Recruitment Consultants with all administration
- Implement a system and procedures for Recruitment Administration
- Manage and maintain the database for both graduate and experienced recruitment
- Assist the Graduate Recruitment Consultants with planning and organising of functions and events
- Assist with response handling and initial screening of CV’s for both graduate and experienced recruitment
- Send status updates and regret letters to candidates
- Compile material for vacation work, interviews, and assessments
- Conduct assessments on candidates when necessary
- Liaise with internal staff regarding setting up of interviews for shortlisted candidates
- Manage the diary, book meeting rooms, parking etc.
- Make travel and accommodation arrangements for candidates, where required
- Attend to queries from candidates
- Prepare schedules and reports
- Cheque requisitions and payments for agencies, universities etc.
- General administration i.e. filing, photocopying, faxing etc.
- Maintain the recruitment page on the intranet including updating and removing job adverts and following up on applicants referred through the intranet
- Manage the recruitment portal on the BG website
- Adhoc project involvement where necessary
- Liaising with candidates to request recruitment documents needed for hiring
- Processing of Integrity checks
- Printing and preparing interview packs and other necessary documents required for the interview process
- Typing of offer letters
- Following up with candidates to make sure offers were received
Graduate Recruitment Consultant
PWC
02.2012 - 12.2012
- Sourcing of Chattered Accounting students from Universities around the country
- Visiting Universities around the country to do presentations about the company
- Recruiting potential students to join the company and educating them about the benefits of joining PWC
- Drawing up of bursary and Training contracts
- Liaising with students on the Chattered Accountants stream
- Setting up of interviews with students
- Managing and planning of the interview schedule
- Welcoming students for bursary testing
- Explaining what is to be expected in the psychometric tests
- Managing the testing register
- Liaising with Psychometrists regarding students marks and scores
- Following up on bursary recommendations and correspondences
- Offering students their contracts
- Scan and post contracts to students
- Advise and Assist CA stream students
- Daily responding of queries
- Updating of student documentation on their application forms and files
- Price Waterhouse Coopers
Human Capital Administrator
PWC
Johannesburg, South Africa
02.2011 - 12.2011
- Conducting telephonic interviews
- Processing of background checks
- Assisting Human Capital Consultants with their daily duties
- Coordinate administration in the planning of interviews
- Contact shortlisted candidates and schedule interview times
- Booking of interview venues
- Booking candidates for Psychometric testing
- Requesting Managers availability on their calendars
- Liaising with Recruitment Agencies in booking of their candidates
- Liaising with candidates to confirm interview times and dates
- Collecting documentation from the Business and distribute to the HC Consultants
- Retrieve HR documents from the intranet
- Filling and scanning of exit interviews
Recruitment Specialist
Isilumko Staffing Agency
03.2011 - 11.2011
- In charge of the Edcon, Hollard, MTN and Vodacom Recruitment project
- Sourcing bulk candidates for different projects
- Travelling to different provinces to source, head hunt and conduct face to face interviews
- Liaising with Municipalities, Chiefs and Town Managers to assist with venues and processes of the recruitment
- Scheduling of interviews with Line Managers
- Managing candidates on site, couching and training
- Visiting candidates at the clients to view their performance and well being
- Called calling of candidates to update the company database
- Screening of candidates
- Typing of CV’s and forwarding them to Line Managers
- Assist candidates with training before they start providing services within the business
- Daily phone calls and marking of the candidates register on site
- Integrity checks
- Liaising with Clients in terms of replacing staff or removing them from assignment
- Adcorp Group
Recruitment Coordinator
Communicate Personnel Agency
01.2010 - 12.2010
- Loading of positions advertised within the branch on PNET and Career Junction
- Sourcing for Recruitment Consultant to work in the branch
- Sending CV’s to clients for candidates to be interviewed
- Drafting of weekly adverts for all available positions
- Typing of candidate CV’s preparing them for client send outs
- Responsible for monthly Clients and Candidate Newsletters
- Loading of Candidates details on the system
- Typing of references and saving them on the system
- Filing of monthly timesheets, payslips and employment contracts
- Relieving at Reception
- Welcoming candidates arriving in the branch.
- Explaining and going through applications forms with candidates
- ADvTECH Group
Student Services Consultant
University of South Africa
01.2009 - 11.2009
- Advising and guiding students regarding their Course choices
- Assisting students from all faculties with queries
- Escalating queries to relevant Heads of Departments
- Liaising with the Registration office
- Filing of all documentation on the UNISA system
- Faxing and emailing of documentation to students
- Stamping of all students’ applications
- Signing of application forms before registration
- UNISA
Recruitment Specialist
Emmanuels Staffing Agency
02.2006 - 12.2008
- Face to face interviews with clients
- Called calling for new candidates and load them on the data base
- Coordinating the interview processes
- Telephonically screening of candidates
- Responsible for the whole Recruitment and Selection process
- Briefing candidates and preparing before client interviews
- Ensure candidates pitch up for interviews
- Sit on the interview panel
- Assisting clients and advising on selection of the suitable candidate
- Conducting bulk interview in outer lying areas
- Attending to Candidate and Client queries
- Ensure that salaries are timeously processed
- Process all timesheets by ensuring correct working hours of candidates
- Ensure that Clients and Employees maintain a healthy working relationship
- Advise both Employers and Employees on Human Recourses and Industrial Relations matters
- Adcorp Group
Education
Matric -
Mowat Park Girls High School
BA - Communication Science, Industrial Psychology
University of South Africa
01.2022
National Diploma - Preforming Arts
Durban University of Technology
01.2005
Skills
- Slack
- Last Pass
- Mondaycom
- Hubstaff
- Oracle
- SAP HR
- Workday
- Smart Recruiter
- Kwiktag
- LinkedIn Search
- Indeed
Certification
APSO Accredited: Federation of African Professional Staffing Organization
2007
Timeline
Recruitment & HR Specialist
Agency Growth Team
09.2025 - Current
Talent Acquisition Specialist
First National Bank
09.2022 - 04.2025
Talent Acquisition Analyst
Anglo American / De Beers Group
01.2020 - 08.2022
Company Founder
Impilo Brilliance
01.2018 - 12.2019
Recruitment Specialist
Nedbank Group Business Services
01.2014 - 08.2017
Legal Recruitment Administrator
Bowman Gilfillan Africa Group
01.2013 - 12.2013
Graduate Recruitment Consultant
PWC
02.2012 - 12.2012
Recruitment Specialist
Isilumko Staffing Agency
03.2011 - 11.2011
Human Capital Administrator
PWC
02.2011 - 12.2011
Recruitment Coordinator
Communicate Personnel Agency
01.2010 - 12.2010
Student Services Consultant
University of South Africa
01.2009 - 11.2009
Recruitment Specialist
Emmanuels Staffing Agency
02.2006 - 12.2008
BA - Communication Science, Industrial Psychology
University of South Africa
Recruitment Associate
Premier Staff
Matric -
Mowat Park Girls High School
National Diploma - Preforming Arts
Durban University of Technology
Personal Information
References
To be provided upon request