Busisiwe Makhathini

• Portfolio regulatory management as per the client industry sector
• Collaborate with cross-functional teams to address any identified gaps in compliance or areas requiring improvement.
• Assist in risk assessment and mitigation efforts, identifying potential areas of noncompliance.
• Validating companies ownerships structures and financial statements
• Serve as an expert resource within the company on matters pertaining to regulatory compliance, certifications, or other required documents necessary for business operations.
• Identify UBO, PIP/PEP and conduct EDD

• Oversee the functions of the Data Analyst Duties
• Developed effective improvement plans in alignment with goals and specifications.
• Conducted regular reviews of operations and identified areas for improvement.
• Assisted in decision-making processes by presenting accurate, data-driven recommendations to stakeholders.
• Queried databases for information needed for report processing, ensuring that system alignment
• Workforce-Shift Schedule management, leave & training monthly
• Risk management of client mapping and anomaly resolution
• Monthly Extraction of reports, Non-Conformance Reports & Risk Incident Reports

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• Create a single view of SBSA clients by creating a CIF-ID which is equivalent to SAPBP-ID
• Servicing CIB customers in SA, ROA and SALL respectively and understanding of legislature within different jurisdiction
• Action all corporate actions: mergers, acquisitions, name changes and closures
• Developed effective improvement plans in alignment with goals and specifications.
• Enhanced customer satisfaction rates through detailed analysis of stakeholder feedback data and subsequent improvements in service offerings.
• Identified trends and patterns in large datasets, leading to actionable insights for business growth.
• Conducted regular reviews of operations and identified areas for improvement.

• Reviewed document management protocols and user activities against internal records policies and document management standards.
• Performed routine data entry or document management.
• Streamlined workflow by implementing efficient document management systems.
• Scanned and separated documents in document management system.
• Streamlined closing processes by implementing efficient document management systems.