BUSISIWE MAHLANGU
Diepsloot
Overview
11
11
years of professional experience
Work History
Cashier
Shoprite Checkers (Pty) Ltd
11.2020 - 12.2020
- - Implemented new customer service initiatives that increased customer satisfaction scores in-store
- - Resolved billing disputes and customer queries on the spot, maintaining calm under pressure
- - Balanced cash, managed back-up inventory ordering and ensured zero discrepancies at end-of-shift
- - Consistently processed 300+ high-volume transactions per shift accurately and efficiently
Cashier / Frontline Team Member
Roots Butchery
09.2017 - 01.2019
- - Delivered outstanding customer service in a busy butchery environment, building repeat clientele
- - Operated cash register, processed cash/card payments and balanced tills with 100% accuracy
- - Maintained exceptional store presentation and hygiene standards at all times
- - Assisted with stock management, pricing and keeping the store clean, neat and organised
- - Trained new staff members on till procedures and customer service standards
Cleaner (Contract)
Rent A Maid Centurion, Pretoria
09.2013 - 11.2013
- - Performed detailed cleaning and sanitation of commercial facilities to high standards
- - Completed daily facility inspections and routine maintenance checks.
Cashier
Thumos Properties (Pty) Ltd
04.2010 - 04.2010
- - Handled cash and card transactions, issued receipts and managed float accurately
- - Provided friendly customer service and promoted additional products
Education
Advanced Microsoft Excel
Speecon Holdings
01-2023
Apply Safety and Health Procedures
Speecon Holdings
01-2023
Train the Trainer
Speecon Holdings
01-2023
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Vukuzame
01-2007
Skills
Accuracy in transactions
Transaction processing efficiency
Issue resolution
Merchandise planning
collaboration and training
Excel programming expertise
Strong verbal and written communication
Detail-oriented work
Retail time management
Timeline
Cashier
Shoprite Checkers (Pty) Ltd
11.2020 - 12.2020
Cashier / Frontline Team Member
Roots Butchery
09.2017 - 01.2019
Cleaner (Contract)
Rent A Maid Centurion, Pretoria
09.2013 - 11.2013
Cashier
Thumos Properties (Pty) Ltd
04.2010 - 04.2010
Advanced Microsoft Excel
Speecon Holdings
Apply Safety and Health Procedures
Speecon Holdings
Train the Trainer
Speecon Holdings
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Vukuzame