POS ,excel , Ms Office,various computers programe
Busisiwe Jovula
Executive Chef
Johannesburg
Summary
Accomplished Junior Manager and Head Chef at Reef Catering, renowned for optimizing inventory control and fostering client loyalty through exceptional service. Demonstrated leadership in negotiating cost-effective contracts and streamlining operations. Skilled in kitchen management and proficient in MS Office, blending culinary creativity with strong communication abilities to elevate dining experiences and operational efficiency.
Overview
9
9
years of professional experience
2
2
Certifications
Work History
Junior Manager/head Chef
Reef Catering
07.2024 - Current
- Optimized inventory control processes, minimizing stock discrepancies and maximizing cost savings.
- Cultivated strong relationships with clients through excellent communication and service quality, fostering long-term loyalty.
- Streamlined office operations for increased efficiency and reduced overhead costs.
- Negotiated favorable contracts with vendors or suppliers, ensuring cost-effective procurement of goods or services.
- Scheduled cross-team meetings, facilitated planning, note-taking and status updates for project execution.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Contract Manager
Tsebo
01.2016 - 06.2024
- Resolved contractual disputes in a timely manner, minimizing potential risks and financial losses for the company.
- Interpreted contact terms and coordinated solutions to resolve disputes between clients and service providers.
- Developed strong relationships with clients and vendors, fostering mutually beneficial partnerships.
- Collaborated with cross-functional teams to develop comprehensive contract strategies aligned with company objectives.
- Handled catering scheduling, ordered food and planned events.
- Worked with chefs to plan menus according to client needs and budgets.
- Maintained a safe work environment by enforcing proper food handling procedures and adhering to health department regulations.
- Developed comprehensive event proposals that clearly outlined deliverables, timelines, budget requirements based on client input.
- Coordinated logistics for multiple events simultaneously, maintaining seamless operations and timely execution.
- Handled payment collection and payroll of Number employees.
- Coordinated with event planners for floor and table layouts, guest numbers, and overall catering needs.
- Participated in industry conferences and networking events to stay current on trends within the catering sector continually.
- Hired and trained both permanent and temporary staff members.
- Collaborated with clients to create customized menus tailored to their specific preferences and needs.
- Enhanced event satisfaction by planning and executing memorable catering experiences for clients.
- Negotiated competitive pricing with suppliers, resulting in reduced operational costs for the company.
- Met with clients to outline desired goals and prepared quotes for overall catering costs.
- Designed catering packages to increase sales and customer experience.
- Implemented strict food safety protocols, significantly reducing instances of non-compliance.
- Managed high-quality food preparation and presentation, ensuring consistent client satisfaction.
Education
Matric -
Aurora Girls High
SowetoSkills
Proven working experience as a chead chef
Excellent record of kitchen management
Capable of delegation multiple task
Communication and leadership skills
Keep up with cooking trend and best practice
Working knowledge of various computer software programs ( ms office, Pos)
Accomplishments
28 February 2024 I finished the SSME programe which i did for 4 years while working at the same time it was not a ln easy route but complete the program
Software
Certification
Professional cookery
Timeline
Junior Manager/head Chef
Reef Catering
07.2024 - Current
SSME programe
02-2024
Contract Manager
Tsebo
01.2016 - 06.2024
Professional cookery
03-2012
Matric -
Aurora Girls High