BUSI MOHADI
ACCOUNTANT - ACCOUNT MANAGER - BILLING SPECIALIST - CREDITORS SPECIALIST SERVICE ADVISOR -
Westonaria
Summary
I’m a detail-oriented and results-driven accounting professional with over 8 years of experience spanning financial management, billing, and client relationship roles. I bring strong skills in account reconciliation, financial reporting, and collections, supported by a consistent track record of accuracy, integrity, and reliability.
Alongside my financial expertise, I’ve also thrived as an Account Manager and Service Advisor — roles that have strengthened my versatility, communication, and problem-solving abilities. I take pride in being adaptable, collaborative, and committed to delivering excellence across both analytical and customer-facing functions.
Overview
10
10
years of professional experience
Work History
Service Advisor
Audi Centre Westrand, Roodepoort
01.2025 - Current
- Customer Service Excellence:
- Greet customers in a warm, professional, and timely manner upon their arrival.
- Build strong, trusting relationships with customers, understanding their vehicle concerns and needs.
- Provide clear, accurate explanations of recommended maintenance and repair services.
- Conduct vehicle walk-arounds and document vehicle condition meticulously.
- Manage the customer service experience from check-in to check-out, ensuring complete satisfaction.
- Service Consultation & Sales:
- Listen to customer requests and concerns, and translate them into accurate repair orders.
- Advise customers on required services based on manufacturer recommendations, vehicle history, and current condition.
- Prepare detailed service estimates (costs and time) and clearly explain the value of recommended work.
- Effectively promote and sell additional needed services and maintenance plans.
- Liaison & Coordination:
- Act as the primary point of communication between the customer and the workshop technicians.
- Schedule service appointments efficiently to optimize workshop productivity.
- Monitor the progress of repairs and keep customers informed of any changes or delays.
- Conduct quality control checks on completed vehicles before customer delivery.
- Administration:
- Process invoices and handle payments accurately.
- Manage warranty claims and administration in line with Audi standards.
- Maintain detailed and accurate customer records in the dealership management system (e.g., SAP, Kerridge).
- Follow up with customers post-service to ensure satisfaction and address any concerns.
Billing Administrator
SEACOM
12.2020 - 12.2024
- Ensuring customers are billed on time to secure revenue
- Onboarding new customers and updating customer accounts
- Working closely with Sales Personnel
- Trained new hires in company-specific billing procedures, contributing to their successful integration into the team.
- Ensured timely payments by closely monitoring account balances and following up on overdue invoices.
- Continuously sought opportunities for process improvements, staying informed on industry best practices and incorporating them into daily operations.
- Assisted with budget preparation by providing accurate revenue projections based on historical billing data analysis.
- Established clear communication channels between the billing department and sales teams to ensure seamless collaboration on account management issues.
Accounts Payable Clerk
SBV Services (PTY) Ltd
09.2019 - 03.2020
- Diligent management of supplier accounts
- Payment terms honored
- Balance sheet accounts and correction journals
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Collaborated with other departments to resolve discrepancies in invoices or purchase orders, promoting smooth business operations.
- Maintained good working relationships with vendors and resolved disputes.
- Evaluated financial records to detect errors and discrepancies.
- Improved vendor relationships through diligent communication and prompt issue resolution.
- Aided audit preparation efforts by maintaining organized records and promptly addressing auditor inquiries.
- Demonstrated adaptability during peak workload periods while maintaining high-quality results and meeting tight deadlines.
- Improved data accuracy in financial systems by conducting thorough audits of accounts payable ledger.
- Improved relationships with suppliers by resolving discrepancies in billing and payments promptly.
- Enhanced efficiency in invoice processing by meticulously reviewing and matching invoices with purchase orders and receipts.
- Reduced processing errors, implemented double-check system for all outgoing payments.
- Enhanced financial decision-making support by providing detailed accounts payable insights during budget meetings.
- Maintained accurate financial records, contributing to successful audits by organizing and filing all accounts payable documents.
- Reduced late payment penalties by closely monitoring due dates and managing timely payments.
Accountant Trainee
Unitrans Automotive Pty (Ltd)
10.2015 - 03.2019
- Effective handling of creditors and debtors accounts
- Balance sheet reconciliations
- Assisted in the preparation of monthly financial statements for informed decisionmaking.
- Improved efficiency by developing Excel spreadsheets that automated various financial calculations and reports.
- Managed accounts payable and receivable functions, ensuring timely payment processing and accurate record keeping.
- Collaborated with senior accountants to complete tax returns accurately and on time.
- Supported senior management in strategic planning initiatives through detailed financial analysis of key metrics.
- Strengthened client relationships by providing exceptional service while resolving billing discrepancies or inquiries.
- Evaluated financial data, identifying trends that led to cost savings opportunities for the organization.
- Increased team productivity by sharing knowledge gained from training courses with colleagues.
- Reduced errors in financial reporting by maintaining precise records and attention to detail.
- Enhanced financial accuracy by conducting thorough analysis and reconciliation of accounts.
- Maintained professional growth by attending relevant industry conferences and seminars.
- Prepared detailed schedules for annual external audits, minimizing audit findings and recommendations.
- Developed comprehensive understanding of GAAP through hands-on experience as a trainee accountant.
- Ensured accurate revenue recognition by reviewing sales contracts for compliance with company policies.
- Participated in cross-functional projects, contributing valuable insights from an accounting perspective.
- Assisted with cash flow management, monitoring funds availability and forecasting future needs for proactive strategy development.
- Streamlined accounting processes, implementing new software to automate manual tasks.
- Contributed to successful completion of year-end closing activities, including account reconciliations and adjustments.
- Supported budget preparation, analyzing variances between actuals and projections for cost control measures.
- Prepared straightforward tax returns and explained expected refund or income tax liability and due date for payment.
- Reconciled balance sheet figures and sought assistance to reduce errors.
- Prepared working papers, reports and supporting documentation for audit findings.
- Collected and reported monthly expense variances and explanations.
- Compiled general ledger entries on short schedule with 100% accuracy.
- Tracked funds, prepared deposits and reconciled accounts.
- Maintained integrity of general ledger and chart of accounts.
- Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.
- Kept up-to-date with tax changes and industry trends by participating in professional organizations, opportunities, and networks.
- Identified legal tax savings and recommended ways to improve profits.
- Diminished outstanding debts by analyzing accounts for issues.
- Provided journal entries and performed accounting on accrual basis.
- Used accounting software to issue tax returns and prepare consolidated reports.
- Trained new employees on accounting principles and company procedures.
- Cooperated with senior leaders to create operating budgets and initiate financial planning.
- Developed financial models to assess and analyze financial performance of clients.
- Found tax solutions to complicated tax issues or errors from incorrect tax filings.
- Collaborated with accounting manager to comply with governing bodies and limit regulatory risks.
- Initiated comprehensive account assessments to check viability, stability, and profitability of business operations.
Education
Accounting and Financial Management, Contemporary Human Resource Management, Corporate & Business Strategy, Operations & Supply Chain Management, Quantitative Methods & Business Research Methodology, Marketing Management, Research Project
MANCOSA
04.2001 -
Advanced Diploma in Management - Financial Management IV, Human resources Management IV, Project Management IV, Management Practice IV, Leadership IV, Research Methodology & Project IV
STADIO
12.2021
National Diploma in Financial Management - Financial Accounting, Computerized financial systems, Cost and Management Accounting, Management Communication
WESTCOL COLLEGE FOR FET
12.2017
INFORMATION TECHNOLOGY - END-USER COMPUTING L3 - Information And Communication Technology
BYTES PEOPLE SOLUTIONS
Midrand, South Africa 04.2001 -
High School Diploma -
PONEGO COMPREHENSIVE SCHOOL
Katlehong, South Africa 04.2001 -
Skills
- SYSPRO
- ACUMATICA
- AUTOLINE/KERRIGE
- Coaching and training
- Budgeting
- Financial Administration
- Communication Skills
- Problem Solver
- Customer relationship management
- Computer skills
- Service estimates
Customer service
References
- Emmanuel, Kganyago, Financial Accountant, 011 283 2329, SBV Services (Pty) Ltd
- Joyce, Chauke, Financial Accountant, 010 005 4237, Unitrans Ltd
- Amrita, Tynum-Conhye, Billing Manager, +2711 461 6355, +230 549 83467, 063 293 7744, SEACOM
- Neo, Solomons, Service Manager, 0113754800, 0782557248, Audi Westrand, 2018-09, Present
Interests
Reading, Writing, Following financial markets
ERP PROFICIENCIES
- SYSPRO
- ACUMATICA
- AUTOLINE/KERRIGE
- JIRA
- BILLING APP
- CRM
- SALES FORCE
- POWER BI
- SAP
- QUIKBOOKS
- EVOLVE
- AUDI ELSA
COMPETENCIES
- Coaching and training
- Budgeting
- Project management
- Business analysis
- Streamlining processes
- Research
- Report writing
Timeline
Service Advisor
Audi Centre Westrand, Roodepoort
01.2025 - Current
Billing Administrator
SEACOM
12.2020 - 12.2024
Accounts Payable Clerk
SBV Services (PTY) Ltd
09.2019 - 03.2020
Accountant Trainee
Unitrans Automotive Pty (Ltd)
10.2015 - 03.2019
Accounting and Financial Management, Contemporary Human Resource Management, Corporate & Business Strategy, Operations & Supply Chain Management, Quantitative Methods & Business Research Methodology, Marketing Management, Research Project
MANCOSA
04.2001 -
INFORMATION TECHNOLOGY - END-USER COMPUTING L3 - Information And Communication Technology
BYTES PEOPLE SOLUTIONS
04.2001 -
High School Diploma -
PONEGO COMPREHENSIVE SCHOOL
04.2001 -
Advanced Diploma in Management - Financial Management IV, Human resources Management IV, Project Management IV, Management Practice IV, Leadership IV, Research Methodology & Project IV
STADIO
National Diploma in Financial Management - Financial Accounting, Computerized financial systems, Cost and Management Accounting, Management Communication
WESTCOL COLLEGE FOR FET