Bushy Thebehali
Johannesburg
Summary
Accomplished Applications Services Manager with a proven track record in optimizing application performance and enhancing user experience, particularly with SAP Applications. Experienced in leading complex projects, defining strategic roadmaps, and driving digital transformation across various platforms. Adept at fostering collaboration, implementing innovative solutions, and aligning IT initiatives with business goals. Service management professional known for enhancing customer relations, fostering team collaboration, and achieving consistent results in dynamic environments. Professional services leader with a robust background in managing and optimizing service operations. Valued for adaptability, reliability, and strong focus on meeting organizational goals. Proven skills in strategic planning, resource allocation, and customer satisfaction enhancement.
Overview
19
19
years of professional experience
Work History
Application Services Manager
Aspen Holdings
07.2022 - Current
- Lead the process of assisting Aspen businesses to achieve success, with responsibility for researching and acquiring the software applications required to propel growth within the portfolio of application in Aspen and outside.
- Responsible for designing, developing, and supporting SAP BTP solutions, including managing global accounts, directories, and entitlements.
- Managing financial budgets for both specific projects and day-to-day running of specific departments and establishing protocols for all applications within my portfolio and ascertaining ease of use for Aspen entities utilizing those applications.
- Lead a team of application service domain leads and analysts to support Aspen Entities operations utilizing our ERP, Quality, Regulatory, and financial application within Group portfolio.
- Lead designing and implementing solutions that leverage SAP BTP services to meet business requirements.
- Lead the development, planning and implementation of a Technology Applications strategy aligned to the functional Technology strategy, Roadmap and leading the Applications Centre of Excellence.
- Overseeing the lifecycle of applications, and ensuring seamless development, and maintenance.
- Lead and deliver solutions in the Applications portfolio aligned with the agreed budget, schedules, and resources.
- Lead and provide definitive, expert advice in Group Applications, SAP, Quality, Regulatory applications whilst applying GxP principles in all system design and management approaches.
- Oversee the provision of specialist advice by others, consolidates expertise from multiple sources, including third party experts, to provide coherent advice to further organizational objectives in all Aspen Group Applications.
- Leads the development of application solution architecture within Group applications portfolio.
- Ensure that appropriate tools and methods for integration and testing are available, understood and employed in application architecture development.
- Working with service provider and service domain leads to ascertain preparation of technical plans and, in liaison with business assurance and project staff, ensures that appropriate technical resources are available within plan, build, and run on application solutions.
- Provides advice on technical aspects of solution development and integration (including requests for changes, deviations from specifications,) and ensures that relevant technical strategies, policies, standards, and Aspen practices applied correctly.
- Lead a process of selecting, adopting, and adapting appropriate software design methods, tools, and techniques, selecting appropriately from predictive approaches or adaptive approaches.
- Overseer the process of specification and designs large or complex software components. Undertaking impact analysis on major design options, makes recommendations, assesses, and manages associated risks.
- Specifies prototypes/simulations to enable informed decision making.
- Working with service domain leads and service providers to ensure that the system design balances functional, quality, security, and systems management requirements.
- Contributes to development of organizational software design and architecture policies and standards.
- Identifies, evaluates, and manages the adoption of appropriate tools, techniques, and processes to create a robust integration framework.
- Leads integration work in line with the agreed system and service design.
- Monitors and reports on the results of each integration and build.
- Designs and builds integration components and interfaces.
- Contributes to the overall design of the service and the definition of criteria for product and component selection.
- Contributes to development of systems integration policies, standards, and tools.
- Drafts and maintains procedures and documentation for applications implementation and support.
- Manages application enhancements to improve business performance.
- Advice on application security, licensing, upgrades, backups, and disaster recovery needs.
- Ensure that all logged tickets are addressed according to set standards and procedures.
- Managed and oversees budgeting for all group application and integration.
- Continually engage with market leaders to better build robust applications aligning with Aspen processes and guidelines.
- Monitor support processes for all group applications and drive SLA’s and OLA’s.
- Drive and monitor.
- Reporting on progress of operational issues to senior management, end users and stakeholders.
Application Services Manager
Aspen Holdings
07.2022 - Current
- Lead the process of assisting Aspen businesses to achieve success, with responsibility for researching and acquiring the software applications required to propel growth within the portfolio of application in Aspen and outside.
- Responsible for designing, developing, and supporting SAP BTP solutions, including managing global accounts, directories, and entitlements.
- Managing financial budgets for both specific projects and day-to-day running of specific departments and establishing protocols for all applications within my portfolio and ascertaining ease of use for Aspen entities utilizing those applications.
- Lead a team of application service domain leads and analysts to support Aspen Entities operations utilizing our ERP, Quality, Regulatory, and financial application within Group portfolio.
- Lead designing and implementing solutions that leverage SAP BTP services to meet business requirements.
- Lead the development, planning and implementation of a Technology Applications strategy aligned to the functional Technology strategy, Roadmap and leading the Applications Centre of Excellence.
- Overseeing the lifecycle of applications, and ensuring seamless development, and maintenance.
- Lead and deliver solutions in the Applications portfolio aligned with the agreed budget, schedules, and resources.
- Lead and provide definitive, expert advice in Group Applications, SAP, Quality, Regulatory applications whilst applying GxP principles in all system design and management approaches.
- Oversee the provision of specialist advice by others, consolidates expertise from multiple sources, including third party experts, to provide coherent advice to further organizational objectives in all Aspen Group Applications.
- Leads the development of application solution architecture within Group applications portfolio.
- Ensure that appropriate tools and methods for integration and testing are available, understood and employed in application architecture development.
- Working with service provider and service domain leads to ascertain preparation of technical plans and, in liaison with business assurance and project staff, ensures that appropriate technical resources are available within plan, build, and run on application solutions.
- Provides advice on technical aspects of solution development and integration (including requests for changes, deviations from specifications,) and ensures that relevant technical strategies, policies, standards, and Aspen practices applied correctly.
- Lead a process of selecting, adopting, and adapting appropriate software design methods, tools, and techniques, selecting appropriately from predictive approaches or adaptive approaches.
- Overseer the process of specification and designs large or complex software components. Undertaking impact analysis on major design options, makes recommendations, assesses, and manages associated risks.
- Specifies prototypes/simulations to enable informed decision making.
- Working with service domain leads and service providers to ensure that the system design balances functional, quality, security, and systems management requirements.
- Contributes to development of organizational software design and architecture policies and standards.
- Identifies, evaluates, and manages the adoption of appropriate tools, techniques, and processes to create a robust integration framework.
- Leads integration work in line with the agreed system and service design.
- Monitors and reports on the results of each integration and build.
- Designs and builds integration components and interfaces.
- Contributes to the overall design of the service and the definition of criteria for product and component selection.
- Contributes to development of systems integration policies, standards, and tools.
- Drafts and maintains procedures and documentation for applications implementation and support.
- Manages application enhancements to improve business performance.
- Advice on application security, licensing, upgrades, backups, and disaster recovery needs.
- Ensure that all logged tickets are addressed according to set standards and procedures.
- Managed and oversees budgeting for all group application and integration.
- Continually engage with market leaders to better build robust applications aligning with Aspen processes and guidelines.
- Monitor support processes for all group applications and drive SLA’s and OLA’s.
- Drive and monitor.
- Reporting on progress of operational issues to senior management, end users and stakeholders.
SAP Service Domain Lead
Aspen Holdings
07.2021 - 06.2022
- Performing quality assurance on GRC business process procedures and test scenarios.
- Ensuring and following good practices for computerized systems in regulated GxP environment within GDT and Aspen Environment.
- Own and manage the SAP Applications function with Group.
- Involved in SAP and Applications COE in defining the applications evaluation and selection processes.
- Assist in ensuring that the correct business process structure exists within solutions to be developed and following appropriate operating procedures.
- Solution architecture and leading SAP Treasury RFP process and project manager activities.
- Provide advice and SME support on the use of SAP applications in the GDT environment and monitor system for compliance to procedure.
- Manage SAP Applications portfolio through procurement processes, allocation, implementation, and support.
- Building and onboarding Application capabilities needed to support innovative technology.
- Defining processes for SAP projects implementation and execution.
- Partnering with customers to define business processes, system processes, and project governance processes, infrastructure sizing and support.
- Assisting in defining the roadmap and transition to SAP applications with an alignment of the business strategy objectives.
- Architecting and designing the integration in ERP, business intelligent tools including infrastructure management.
- Defining the desired end-state solution to comply with the Regulatory Compliance and Audit Requirements.
- Implement the desired end-state solution based on the defined set of detailed requirements and business processes.
- Involved in conceptual design specifications, functional and technical specifications of SAP applications implementation and enhancement.
- Involved in Blueprint documentation for the desired end-state solution.
- Provide a consultative service to customers using specialist knowledge of system functionality, and then correctly configure and customize the system to implementation solutions.
- Perform business process re-engineering using business expertise and understanding of functionality to enable the business to improve.
- Assisting with vendor solution proposals and evaluations.
- Perform key activities in managing client and vendor relations.
- Aligning to SAP Solution Manager Methodologies during project execution.
- Leading technical and solution architecture activities and Master Data Governance project.
- Leading SAP SuccessFactors transformation and support activities.
- Assisting in defining the roadmap and transition to SAP S4 Hana.
- Own and manage relationships with service operation suppliers for SaaS, PaaS, and Managed Application Support.
- Manage supplier relationships, communications, contracts and monitor SLAs for better improvement on service levels.
- Own, manage and monitor supplier invoices, PO’s and track the payment processes.
SAP Service Domain Lead
Aspen Holdings
07.2021 - 06.2022
- Performing quality assurance on GRC business process procedures and test scenarios.
- Ensuring and following good practices for computerized systems in regulated GxP environment within GDT and Aspen Environment.
- Own and manage the SAP Applications function with Group.
- Involved in SAP and Applications COE in defining the applications evaluation and selection processes.
- Assist in ensuring that the correct business process structure exists within solutions to be developed and following appropriate operating procedures.
- Solution architecture and leading SAP Treasury RFP process and project manager activities.
- Provide advice and SME support on the use of SAP applications in the GDT environment and monitor system for compliance to procedure.
- Manage SAP Applications portfolio through procurement processes, allocation, implementation, and support.
- Building and onboarding Application capabilities needed to support innovative technology.
- Defining processes for SAP projects implementation and execution.
- Partnering with customers to define business processes, system processes, and project governance processes, infrastructure sizing and support.
- Assisting in defining the roadmap and transition to SAP applications with an alignment of the business strategy objectives.
- Architecting and designing the integration in ERP, business intelligent tools including infrastructure management.
- Defining the desired end-state solution to comply with the Regulatory Compliance and Audit Requirements.
- Implement the desired end-state solution based on the defined set of detailed requirements and business processes.
- Involved in conceptual design specifications, functional and technical specifications of SAP applications implementation and enhancement.
- Involved in Blueprint documentation for the desired end-state solution.
- Provide a consultative service to customers using specialist knowledge of system functionality, and then correctly configure and customize the system to implementation solutions.
- Perform business process re-engineering using business expertise and understanding of functionality to enable the business to improve.
- Assisting with vendor solution proposals and evaluations.
- Perform key activities in managing client and vendor relations.
- Aligning to SAP Solution Manager Methodologies during project execution.
- Leading technical and solution architecture activities and Master Data Governance project.
- Leading SAP SuccessFactors transformation and support activities.
- Assisting in defining the roadmap and transition to SAP S4 Hana.
- Own and manage relationships with service operation suppliers for SaaS, PaaS, and Managed Application Support.
- Manage supplier relationships, communications, contracts and monitor SLAs for better improvement on service levels.
- Own, manage and monitor supplier invoices, PO’s and track the payment processes.
Project Accounting Stream Lead
EOH
03.2018 - 06.2021
- Business Process Map design, documentation and modelling for the Business Strategy, Portfolio Project Accounting in accordance with the Prepare phase of the SAP Activate methodology.
- IT Infrastructure Development definition and process mapping.
- Alignment of the National Treasury Legislative requirements for mSCOA (Municipal Standard Chart of Accounts) and other regulatory requirements to SAP Best Practices.
- Carving out a customized Best Practice Solution for City of Johannesburg Core and all Municipal Owned Entities (Business Process Master List).
- Configuration Rationale for City of Johannesburg Global Processes for SAP Strategy Management, SAP Portfolio and Project Management and SAP Project Systems.
- Developing end to end value chains for the City of Johannesburg and the entities from Strategy, Portfolio and Project Management perspective.
- Initial Scope of possible Organisational Units, Master Data Elements, Authorisations and RICEFWs to expect using best practice and prior SAP experience as reference.
- PS Configuration and testing on S/4 HANA 1909.
- PPM Configuration and testing on S/4 HANA 1909.
- Capturing BPML on Solution Manager 7.2.
- Capturing process flow Diagrams on Solution Manager 7.2.
- Training of SAP Enable Now.
- Capturing SAP Documentation on SAP Enable Now.
- Business process workshops and requirement confirmation with business in accordance with the Explore phase of the SAP Activate methodology.
- Design and development of Functional Design Specification documents to meet RICEFW requirements identified during the Prepare and Assessment Phases.
- Management of the project implementation phases for the Project Accounting PPM Stream through Solution Manager.
- Blueprint documentation.
- Management and monitoring of configuration of the Project Accounting solution focusing on SAP Portfolio and Project Management and SAP Strategy Management.
- Involvement in Training Material development using Work Performance Builder.
- Preparation of the Data Migration Strategy for all areas of the Project Accounting Stream covering PPM.
- Deploy and post-deployment support management for Project Accounting in accordance with the Deploy and Run phases of the SAP Activate methodology.
- Design and configure integration from PPM to PS, BPC, HCM and from PS to SCM, FM, FI and CO based on SAP best practice.
Project Accounting Stream Lead
EOH
03.2018 - 06.2021
- Business Process Map design, documentation and modelling for the Business Strategy, Portfolio Project Accounting in accordance with the Prepare phase of the SAP Activate methodology.
- IT Infrastructure Development definition and process mapping.
- Alignment of the National Treasury Legislative requirements for mSCOA (Municipal Standard Chart of Accounts) and other regulatory requirements to SAP Best Practices.
- Carving out a customized Best Practice Solution for City of Johannesburg Core and all Municipal Owned Entities (Business Process Master List).
- Configuration Rationale for City of Johannesburg Global Processes for SAP Strategy Management, SAP Portfolio and Project Management and SAP Project Systems.
- Developing end to end value chains for the City of Johannesburg and the entities from Strategy, Portfolio and Project Management perspective.
- Initial Scope of possible Organisational Units, Master Data Elements, Authorisations and RICEFWs to expect using best practice and prior SAP experience as reference.
- PS Configuration and testing on S/4 HANA 1909.
- PPM Configuration and testing on S/4 HANA 1909.
- Capturing BPML on Solution Manager 7.2.
- Capturing process flow Diagrams on Solution Manager 7.2.
- Training of SAP Enable Now.
- Capturing SAP Documentation on SAP Enable Now.
- Business process workshops and requirement confirmation with business in accordance with the Explore phase of the SAP Activate methodology.
- Design and development of Functional Design Specification documents to meet RICEFW requirements identified during the Prepare and Assessment Phases.
- Management of the project implementation phases for the Project Accounting PPM Stream through Solution Manager.
- Blueprint documentation.
- Management and monitoring of configuration of the Project Accounting solution focusing on SAP Portfolio and Project Management and SAP Strategy Management.
- Involvement in Training Material development using Work Performance Builder.
- Preparation of the Data Migration Strategy for all areas of the Project Accounting Stream covering PPM.
- Deploy and post-deployment support management for Project Accounting in accordance with the Deploy and Run phases of the SAP Activate methodology.
- Design and configure integration from PPM to PS, BPC, HCM and from PS to SCM, FM, FI and CO based on SAP best practice.
SAP PPM Lead
Transnet Group Services
09.2014 - 02.2018
- Defining and following best practice for Portfolio management using all project methodologies.
- Define the migration strategy and data standards.
- Design a portfolio management solution for Six Sigma projects, Capital projects mapped to Project Lifecycle Processes and IT projects.
- Define and document business processes for Portfolio, Program and Project Management.
- Architecting and designing the integration between SAP PPM 6.0 and five SAP PS instances.
- Design, Configure and Build PPM solution/s based on SAP-PPM 6.0, integration to SAP PS, SAP BI, and Project Scheduling tools.
- Define the desired end-state solution to comply with the Standards, Regulatory Compliance and Audit Requirements.
- Support the deployment of SAP PPM solution and functionalities, Portfolio management and project management.
- Provide knowledge transfer to the client’s Employees and other project resources.
- Assist in defining data migration processes and migrating data from legacy system (Excel) to SAP PPM 6.0.
- Compile solutions conceptual design specifications, functional and technical specifications.
- Documenting the Blueprint document for the desired end-state solution.
- Drafting the training materials for the SAP PPM Capital Portfolio process solution.
- Provide a consultative service to customers using specialist knowledge of system functionality, and then correctly configure and customize the system to implementation solutions.
- Perform business process re-engineering using business expertise and understanding of functionality to enable the business to improve.
- Follow agile methodologies for implementing portfolio management solution for Transnet Engineering.
- Assisting in defining the roadmap and transition to SAP S4 Hana. This involved the path to upgrade to EHP8, migrating to suite on Hana and finally enabling full S/4 Hana.
SAP PPM Lead
Transnet Group Services
09.2014 - 02.2018
- Defining and following best practice for Portfolio management using all project methodologies.
- Define the migration strategy and data standards.
- Design a portfolio management solution for Six Sigma projects, Capital projects mapped to Project Lifecycle Processes and IT projects.
- Define and document business processes for Portfolio, Program and Project Management.
- Architecting and designing the integration between SAP PPM 6.0 and five SAP PS instances.
- Design, Configure and Build PPM solution/s based on SAP-PPM 6.0, integration to SAP PS, SAP BI, and Project Scheduling tools.
- Define the desired end-state solution to comply with the Standards, Regulatory Compliance and Audit Requirements.
- Support the deployment of SAP PPM solution and functionalities, Portfolio management and project management.
- Provide knowledge transfer to the client’s Employees and other project resources.
- Assist in defining data migration processes and migrating data from legacy system (Excel) to SAP PPM 6.0.
- Compile solutions conceptual design specifications, functional and technical specifications.
- Documenting the Blueprint document for the desired end-state solution.
- Drafting the training materials for the SAP PPM Capital Portfolio process solution.
- Provide a consultative service to customers using specialist knowledge of system functionality, and then correctly configure and customize the system to implementation solutions.
- Perform business process re-engineering using business expertise and understanding of functionality to enable the business to improve.
- Follow agile methodologies for implementing portfolio management solution for Transnet Engineering.
- Assisting in defining the roadmap and transition to SAP S4 Hana. This involved the path to upgrade to EHP8, migrating to suite on Hana and finally enabling full S/4 Hana.
Solution Architect
Sasol
04.2013 - 08.2014
- Defining and designing an automated Schedule, Budget, Quality and Project Status report based on SAP PPM 5.0 and SharePoint.
- Defining a detailed description of solution implementation.
- Defining specifications of how the status report will be developed and implemented in SAP PPM (cProjects) and presented in a BCV manner.
- A specification of the SBQ calculation in SAP PPM.
- An Integration specification for interfacing systems.
- SAP PPM Configuration, testing and deployment.
- Defining testing models, testing case and testing.
- Performs quality assurance on business process procedure, test scenario.
- Documenting training material, facilitate Super User Training and Business Process Owners.
- Defining and designing the solution To-Be Business Architecture, Data Architecture, Application Architecture, Information Architecture, and Information Flow.
Solution Architect
Sasol
04.2013 - 08.2014
- Defining and designing an automated Schedule, Budget, Quality and Project Status report based on SAP PPM 5.0 and SharePoint.
- Defining a detailed description of solution implementation.
- Defining specifications of how the status report will be developed and implemented in SAP PPM (cProjects) and presented in a BCV manner.
- A specification of the SBQ calculation in SAP PPM.
- An Integration specification for interfacing systems.
- SAP PPM Configuration, testing and deployment.
- Defining testing models, testing case and testing.
- Performs quality assurance on business process procedure, test scenario.
- Documenting training material, facilitate Super User Training and Business Process Owners.
- Defining and designing the solution To-Be Business Architecture, Data Architecture, Application Architecture, Information Architecture, and Information Flow.
Solution Architect
Sasol
10.2012 - 08.2014
- Defining and designing an optimized portfolio management solution aligned to Sasol PMO COE Standards for IM Projects.
- Defining and designing the solution To-Be Business Architecture, Data Architecture, Application Architecture, Information Architecture, and Information Flow.
- Compile solutions conceptual design specifications, functional and technical specifications.
- Defining a solution based on SAP PPM 5.0 with integration with business models, processes, risk management, capital management processes and Microsoft EPM.
- Definition of one standard of Ranking and prioritization for Sasol Information Management function.
- Defining the solution based on an agile project methodology.
- SAP PPM Configuration, testing and deployment.
- Defining testing models, testing case and testing.
- Performs quality assurance on business process procedure, test scenario.
- Documenting training material, facilitate Super User Training and Business Process Owners.
Solution Architect
Sasol
10.2012 - 08.2014
- Defining and designing an optimized portfolio management solution aligned to Sasol PMO COE Standards for IM Projects.
- Defining and designing the solution To-Be Business Architecture, Data Architecture, Application Architecture, Information Architecture, and Information Flow.
- Compile solutions conceptual design specifications, functional and technical specifications.
- Defining a solution based on SAP PPM 5.0 with integration with business models, processes, risk management, capital management processes and Microsoft EPM.
- Definition of one standard of Ranking and prioritization for Sasol Information Management function.
- Defining the solution based on an agile project methodology.
- SAP PPM Configuration, testing and deployment.
- Defining testing models, testing case and testing.
- Performs quality assurance on business process procedure, test scenario.
- Documenting training material, facilitate Super User Training and Business Process Owners.
Solution Architect
Sasol
03.2013 - 03.2014
- Defining and documenting the Request for Information (RFI).
- Design the automated Intellectual Property management solution.
- Document the conceptual, functional, and technical specifications for the solution.
- Manage the solution development until handed over to the client.
- Assisting with vendor solution proposals and evaluations.
- Solution engineering and managing project managers throughout solution development.
Solution Architect
Sasol
03.2013 - 03.2014
- Defining and documenting the Request for Information (RFI).
- Design the automated Intellectual Property management solution.
- Document the conceptual, functional, and technical specifications for the solution.
- Manage the solution development until handed over to the client.
- Assisting with vendor solution proposals and evaluations.
- Solution engineering and managing project managers throughout solution development.
Solution Architect
Sasol
12.2011 - 12.2013
- Design an integrated project, program, and portfolio management solution involving SAP BI (BW & BOBJ), SAP PPM, SAP PS, SAP MM, SAP HCM, SAP SD, Microsoft SharePoint, and Microsoft Enterprise Project Management.
- Define processes based on best practice for the solution.
- Compile solutions conceptual design specifications, functional and technical specifications.
- Performs the key activities in managing client relationships.
- Aligning to SAP Solution Manager Methodologies during project execution.
- Performs quality assurance on business process procedure, test scenario and training documentation.
- SAP PPM Configuration management.
- Defining and designing the solution To-Be Business Architecture, Data Architecture, Application Architecture, Information Architecture, and Information Flow.
Solution Architect
Sasol
12.2011 - 12.2013
- Design an integrated project, program, and portfolio management solution involving SAP BI (BW & BOBJ), SAP PPM, SAP PS, SAP MM, SAP HCM, SAP SD, Microsoft SharePoint, and Microsoft Enterprise Project Management.
- Define processes based on best practice for the solution.
- Compile solutions conceptual design specifications, functional and technical specifications.
- Performs the key activities in managing client relationships.
- Aligning to SAP Solution Manager Methodologies during project execution.
- Performs quality assurance on business process procedure, test scenario and training documentation.
- SAP PPM Configuration management.
- Defining and designing the solution To-Be Business Architecture, Data Architecture, Application Architecture, Information Architecture, and Information Flow.
Solution Architect
Sasol
05.2012 - 11.2013
- Define and design a solution with a holistic view of Sasol R&T Portfolio Management based on SAP PPM 5.0.
- Compile solutions conceptual design specifications, functional and technical specifications.
- Assisting with vendor solution proposals and evaluations.
- SAP PPM Configuration, testing and deployment.
- Defining testing models, testing case and testing.
- Performs quality assurance on business process procedure, test scenario.
- Documenting training material, facilitate Super User Training and Business Process Owners.
- Defining and designing the solution To-Be Business Architecture, Data Architecture, Application Architecture, Information Architecture, and Information Flow.
Solution Architect
Sasol
05.2012 - 11.2013
- Define and design a solution with a holistic view of Sasol R&T Portfolio Management based on SAP PPM 5.0.
- Compile solutions conceptual design specifications, functional and technical specifications.
- Assisting with vendor solution proposals and evaluations.
- SAP PPM Configuration, testing and deployment.
- Defining testing models, testing case and testing.
- Performs quality assurance on business process procedure, test scenario.
- Documenting training material, facilitate Super User Training and Business Process Owners.
- Defining and designing the solution To-Be Business Architecture, Data Architecture, Application Architecture, Information Architecture, and Information Flow.
Solution Architect
Sasol
04.2012 - 06.2013
- Design an integrated project, program, and portfolio management solution involving SAP BI (BW &BOBJ), SAP PPM, SAP PS and Microsoft SharePoint.
- Define processes based on best practice for the solution.
- Compile solutions conceptual design specifications, functional and technical specifications.
- Performs the key activities in managing client relationships.
- Aligning to SAP Solution Manager Methodologies during project execution.
- Performs quality assurance on business process procedure, test scenario and training documentation.
- SAP PPM Configuration management.
Solution Architect
Sasol
04.2012 - 06.2013
- Design an integrated project, program, and portfolio management solution involving SAP BI (BW &BOBJ), SAP PPM, SAP PS and Microsoft SharePoint.
- Define processes based on best practice for the solution.
- Compile solutions conceptual design specifications, functional and technical specifications.
- Performs the key activities in managing client relationships.
- Aligning to SAP Solution Manager Methodologies during project execution.
- Performs quality assurance on business process procedure, test scenario and training documentation.
- SAP PPM Configuration management.
Solution Architect
Sasol
01.2012 - 12.2012
- Define and design a fully integrated learning solution based on SAP learning tools including SAP Productivity Pak, SAP Knowledge Accelerator, SAP User Experience Management and SAP LSO.
- Define processes based on best practice for the solution.
- Compile solutions conceptual design specifications, functional and technical specifications.
- Performs the key activities in managing client relationships.
- Defining testing processes, test cases and assessing the defined solution.
- Assisting with vendor solution proposals and evaluations.
- Analysis and assessment of business processes required to meet project objectives.
Solution Architect
Sasol
01.2012 - 12.2012
- Define and design a fully integrated learning solution based on SAP learning tools including SAP Productivity Pak, SAP Knowledge Accelerator, SAP User Experience Management and SAP LSO.
- Define processes based on best practice for the solution.
- Compile solutions conceptual design specifications, functional and technical specifications.
- Performs the key activities in managing client relationships.
- Defining testing processes, test cases and assessing the defined solution.
- Assisting with vendor solution proposals and evaluations.
- Analysis and assessment of business processes required to meet project objectives.
Solution Architect
Sasol
10.2011 - 02.2012
- Design the automated BD&I tracker using SAP Portal, SharePoint, and SAP DMS.
- Document the conceptual, functional, and technical specifications for the solution.
- Manage the solution development until handed over to the client.
- Assisting with vendor solution proposals and evaluations.
- Solution engineering and managing project managers throughout solution development.
Solution Architect
Sasol
10.2011 - 02.2012
- Design the automated BD&I tracker using SAP Portal, SharePoint, and SAP DMS.
- Document the conceptual, functional, and technical specifications for the solution.
- Manage the solution development until handed over to the client.
- Assisting with vendor solution proposals and evaluations.
- Solution engineering and managing project managers throughout solution development.
SharePoint Quality Specialist
Dimension Data
10.2010 - 09.2011
- Create SharePoint Communities and groups.
- Documenting SharePoint Site Policies.
- Creating Workflows using SharePoint Designer.
- Creating SharePoint Alerts.
- End user Support.
- Creating and monitoring reports.
- Training users.
- Documenting training materials.
- Using SharePoint Designer to design, and program advance sites.
SharePoint Quality Specialist
Dimension Data
10.2010 - 09.2011
- Create SharePoint Communities and groups.
- Documenting SharePoint Site Policies.
- Creating Workflows using SharePoint Designer.
- Creating SharePoint Alerts.
- End user Support.
- Creating and monitoring reports.
- Training users.
- Documenting training materials.
- Using SharePoint Designer to design, and program advance sites.
Enterprise Support Specialists
Strate Limited
01.2008 - 12.2010
Enterprise Support Specialists
Strate Limited
01.2008 - 12.2010
Enterprise Support Specialist
Strate Limited
04.2008 - 09.2010
- Configuration Manager Stand-In.
- Maintain and Administer SharePoint Server 2007 and Windows SharePoint Services 3.0.
- Executing SQL reports for Clients.
- Doing SharePoint Development, Designing, Support and administration.
- Attending and resolving logged calls.
- Installation and monitoring of Forefront antivirus.
- CISCO IPT Phone Support and troubleshoot.
- Do support on Network printers.
- Install and support local printers.
- Identify, Track and Solve Software and Hardware Problems.
- Linux Mint, Fedora and SUSE installation and configuration.
- Data Recovery Planning.
- Daily I.T Technical Support, Repair and Maintenance.
- Upgrade hardware, software, and new software installation.
- Handling of General IT Responsibilities.
- Communicate and follow up with internal staff and various service providers.
- Using VMware to create visual machine(S).
- Attend and respond to logged Calls.
- Telephonically Log calls to service providers.
- Issued out monthly Telephone reports.
- Magicdraw Installation and Configuration.
- CURA installation and Configuration.
- JUTASTAT installation and Configuration.
Enterprise Support Specialist
Strate Limited
04.2008 - 09.2010
- Configuration Manager Stand-In.
- Maintain and Administer SharePoint Server 2007 and Windows SharePoint Services 3.0.
- Executing SQL reports for Clients.
- Doing SharePoint Development, Designing, Support and administration.
- Attending and resolving logged calls.
- Installation and monitoring of Forefront antivirus.
- CISCO IPT Phone Support and troubleshoot.
- Do support on Network printers.
- Install and support local printers.
- Identify, Track and Solve Software and Hardware Problems.
- Linux Mint, Fedora and SUSE installation and configuration.
- Data Recovery Planning.
- Daily I.T Technical Support, Repair and Maintenance.
- Upgrade hardware, software, and new software installation.
- Handling of General IT Responsibilities.
- Communicate and follow up with internal staff and various service providers.
- Using VMware to create visual machine(S).
- Attend and respond to logged Calls.
- Telephonically Log calls to service providers.
- Issued out monthly Telephone reports.
- Magicdraw Installation and Configuration.
- CURA installation and Configuration.
- JUTASTAT installation and Configuration.
Data Migration Analyst and Configuration Manager
Strate Limited
01.2009 - 12.2009
Data Migration Analyst and Configuration Manager
Strate Limited
01.2009 - 12.2009
Desktop Support Analyst
Strate Limited
01.2008 - 12.2008
Desktop Support Analyst
Strate Limited
01.2008 - 12.2008
Graduate Program
Strate Limited
01.2007 - 12.2008
Graduate Program
Strate Limited
01.2007 - 12.2008
Junior Lecture
North West University
01.2006 - 12.2006
Junior Lecture
North West University
01.2006 - 12.2006
Education
Matric -
F.M. Ramaboa High School
01.2002
Enterprise Architecture in the Era of the Intelligent Enterprise - undefined
SAP
01.2020
SAP PLM in Process Industries - undefined
SAP
01.2020
Migrating Your Business Data to SAP S/4HANA - undefined
SAP
01.2019
PLM200 - Business Process in Project Management
SAP
01.2012
PLM210 - Project Management – Structures
SAP
01.2012
PLM230 - Project Management – Controlling
SAP
01.2012
PLM550_95 - Portfolio Management with SAP
SAP
01.2012
PLM510_95 - Project Management
SAP
01.2012
SAP01_95 - Overview
SAP
01.2011
Bcom - Information Systems
Northwest University
01.2006
Skills
- Proficient in enterprise architecture
- Technology project oversight
- Strategic program execution
- Strategic portfolio oversight
- Data systems architecture
- System architecture development
- System architecture expertise
- Architectural solutions design
- Application management expertise
- Effective portfolio arrangement
- Effective solution implementation
- Process mapping expertise
- Process modeling expertise
- Blueprint creation for business operations
- Mapping SAP functionalities
- Software development methodologies
- End-user training
- Proficient in SAP cProjects
- Experience with SAP PPM tools
- Business and technical evaluation
- Project execution management
- SAP business strategy development
- SAP Enable Now expertise
- Experience with SAP SuccessFactors implementation
- SAP innovation strategy
- Proficient in SAP Product Lifecycle Management
- Proficient in SAP Business Technology
- Experience with SAP S/4HANA implementation
- Internal training on CSV processes
- GxP regulatory knowledge
- Experience with TOGAF principles
- COBIT governance knowledge
- ITIL best practices knowledge
- SCRUM methodology expertise
- VBNet application programming
- Linux system administration
- Information systems project coordination
- Data analysis with MS SQL Server
- MS SQL Server data transformation expertise
- Experience with SQL Server Reporting Services
- SharePoint Server management
- Forward-thinking approach
- Strategic thought leadership
- Strong work ethic
- Results-oriented delivery
- Systematic decision-making
- Innovative problem-solving approach
- Demonstrated patience
- Effective collaboration skills
- Strong public speaking abilities
- Effective communication
- Skilled at managing multiple tasks
- Strategic consulting
Languages
English
Afrikaans
Zulu
Tswana
South Sotho
Xhosa
Sap Specialization And Skills
- SAP xRPM/cProjects 4.5 System - Integration to all major SAP R/3 modules including PS, FI/CO, HR, and CATS
- SAP xRPM/cProjects 4.5 System - Customization and Enhancements
- SAP PPM 5 System - Configuration, Customization and Enhancements
- SAP PPM 5 System - Integration to the major SAP ERP modules including PS, FI/CO, HR, and CATS
- SAP PPM 5 Consultant - System Design and Implementation
- SAP PPM 5 Trainer - Customer Specific Training
- SAP PPM 6.0 System - System Design, Configuration, Customization and Enhancements
- SAP PPM 6.0 System - Integration to the major SAP ERP modules including PS, FI/CO
- SAP PPM 6.0 Trainer - Customer Specific Training
- SAP PPM 6.1 System - System Design, Configuration, Customization and Enhancements
- SAP PPM in SAP S/4HANA (1709, 1809, 1909) - System Design, Configuration, Customization
- Business and Technical Analysis
- Project Management – ASAP Methodology, Principles
- SAP Strategy Management – System Design
- SAP Enable Now – Configuration
- SAP SuccessFactors – Architecture
- SAP Innovation Management – Configuration
- SAP Product Lifecyle Management – Process Mapping and Integration
- SAP Business Technology Platform – Architecture
- SAP S/4 Hana – Business Process, System Design and Architecture
Non Sap Training And Skills
- Aspen Internal CSV Training
- GxP (Good Manufacturing Practice)
- TOGAF Training
- COBIT Training
- ITIL: IT Service Management
- SCRUM
- VB.Net Programming
- Linux LP101A
- Linux LP101B
- Linux LP102
- Linux LP102A
- Information Technology Project Management
- MS SQL Server 2008 Analysis Services
- MS SQL Server 2008 Integration Services
- MS SQL Server 2008 Reporting Services, 2008
- MS SharePoint Server 2007 & Windows SharePoint Services 3.0, 2009
Education
Matric, F.M. Ramaboa High School, 2002-01-01, Bcom (Information Systems), Northwest University, 2006-01-01, SAP01_95 SAP Overview, SAP, 2011-01-01, PLM200 Business Process in Project Management, SAP, 2012-01-01, PLM210 Project Management – Structures, SAP, 2012-01-01, PLM230 Project Management – Controlling, SAP, 2012-01-01, PLM550_95 Portfolio Management with SAP, SAP, 2012-01-01, PLM510_95 Project Management, SAP, 2012-01-01, Migrating Your Business Data to SAP S/4HANA, SAP, 2019-01-01, Enterprise Architecture in the Era of the Intelligent Enterprise, SAP, 2020-01-01, SAP PLM in Process Industries, SAP, 2020-01-01, SAP Integration Solution Methodology, SAP, 2021-01-01, SAP Data Science Basics, SAP Online, 2021-01-01, Getting Started with Data Science, SAP Online, 2021-01-01, SAP Environment, Health, and Safety for Operational Sustainability, SAP Online, 2021-01-01, Building Tomorrow’s ERP with SAP S/4HANA, SAP Online, 2022-01-01, An Enterprise Architect’s View on SAP Business Technology Platform, SAP Online, 2023-01-01, Get Started with Innovation Culture, SAP Online, 2024-01-01, SAP Business Technology Platform Foundation, SAP Online, 2024-01-01
Industry Experience
- Financial Markets Post-Trade Services
- Information Technology
- Oil, Gas and Chemicals
- Railway Transport & Port Management Logistics
- Municipal Entities
- Lifesciences
Contacts - Phone
+27 82 310 0123
Personal Information
- Title: Applications Services Manager
- Gender: Male
- Marital Status: Married
References
References to be provided upon request.
References
References to be provided upon request.
Affiliations
- AFSUG
- PMSA
Timeline
Application Services Manager
Aspen Holdings
07.2022 - Current
Application Services Manager
Aspen Holdings
07.2022 - Current
SAP Service Domain Lead
Aspen Holdings
07.2021 - 06.2022
SAP Service Domain Lead
Aspen Holdings
07.2021 - 06.2022
Project Accounting Stream Lead
EOH
03.2018 - 06.2021
Project Accounting Stream Lead
EOH
03.2018 - 06.2021
SAP PPM Lead
Transnet Group Services
09.2014 - 02.2018
SAP PPM Lead
Transnet Group Services
09.2014 - 02.2018
Solution Architect
Sasol
04.2013 - 08.2014
Solution Architect
Sasol
04.2013 - 08.2014
Solution Architect
Sasol
03.2013 - 03.2014
Solution Architect
Sasol
03.2013 - 03.2014
Solution Architect
Sasol
10.2012 - 08.2014
Solution Architect
Sasol
10.2012 - 08.2014
Solution Architect
Sasol
05.2012 - 11.2013
Solution Architect
Sasol
05.2012 - 11.2013
Solution Architect
Sasol
04.2012 - 06.2013
Solution Architect
Sasol
04.2012 - 06.2013
Solution Architect
Sasol
01.2012 - 12.2012
Solution Architect
Sasol
01.2012 - 12.2012
Solution Architect
Sasol
12.2011 - 12.2013
Solution Architect
Sasol
12.2011 - 12.2013
Solution Architect
Sasol
10.2011 - 02.2012
Solution Architect
Sasol
10.2011 - 02.2012
SharePoint Quality Specialist
Dimension Data
10.2010 - 09.2011
SharePoint Quality Specialist
Dimension Data
10.2010 - 09.2011
Data Migration Analyst and Configuration Manager
Strate Limited
01.2009 - 12.2009
Data Migration Analyst and Configuration Manager
Strate Limited
01.2009 - 12.2009
Enterprise Support Specialist
Strate Limited
04.2008 - 09.2010
Enterprise Support Specialist
Strate Limited
04.2008 - 09.2010
Enterprise Support Specialists
Strate Limited
01.2008 - 12.2010
Enterprise Support Specialists
Strate Limited
01.2008 - 12.2010
Desktop Support Analyst
Strate Limited
01.2008 - 12.2008
Desktop Support Analyst
Strate Limited
01.2008 - 12.2008
Graduate Program
Strate Limited
01.2007 - 12.2008
Graduate Program
Strate Limited
01.2007 - 12.2008
Junior Lecture
North West University
01.2006 - 12.2006
Junior Lecture
North West University
01.2006 - 12.2006
Enterprise Architecture in the Era of the Intelligent Enterprise - undefined
SAP
SAP PLM in Process Industries - undefined
SAP
Migrating Your Business Data to SAP S/4HANA - undefined
SAP
PLM200 - Business Process in Project Management
SAP
PLM210 - Project Management – Structures
SAP
PLM230 - Project Management – Controlling
SAP
PLM550_95 - Portfolio Management with SAP
SAP
PLM510_95 - Project Management
SAP
SAP01_95 - Overview
SAP
Bcom - Information Systems
Northwest University
Matric -
F.M. Ramaboa High School
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